Pioneer Performance Automotive & Equipment

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kate S
5 months ago
Pioneer performance was amazing to work with. Scott is super friendly and knowledgeable. He explains things very well for my non-mechanic brain. They worked on my daughter's car and we are states apart. I'm in MN and she's in WY. Scott went above and beyond to help us out with all of our needs mechanical and general. He was able to help me find a tow, run around for odd parts, and even offered to get my daughter and her car to/from school. I can't say enough good things. You guys are great. The repairs ended up being more than we originally anticipated and they called each time to explain and verify the additional work. I m glad they got it working safely and properly. I highly recommend Pioneer Performance.Services: General repairs & maintenance, Brakes

  Renee Atwood
5 months ago
Highly Recommended! He is an amazing technician and an awesome person! A roadside emergency late on a Saturday afternoon resulted in his resourceful assembly of parts, his thorough knowledge of how to make the repair and his extremely pleasant attitude. Considering the circumstances, his business was not technically open on Saturday and we were an out of state traveler he had no obligation to provide service to fix our problem yet he chose to assist and get us back on the road safely to our destination. Torrington is fortunate to have such a great business man in their town. Very fair pricing and very experienced. If I lived anywhere near Pioneer Performance Automotive he would definitely be my go-to guy for anything automotive! Highly Recommend!Service: General repairs & maintenance

  Brooklyn Jongeling
8 months ago
We broke down on the side of the road with busted bearings on our driver s side tire, and thanks to our tow truck driver and Eric at Pioneer, we were able to get back on the road again same day. This experience was unbelievable, and we were so lucky to have ended up where we did. I don t know how we can thank Eric enough for making the time for us so last minute, but we highly recommend his services. Eric knows what he s doing and is so kind for going out of his way for us. Thank you, Eric!Service: General repairs & maintenance

  Gary Glass
8 months ago
I have used Pioneer Performance for a major repair on my Honda Odyssey and some diagnostics on my project 94 Ford Explorer. I am very pleased with the professionalism, attention to customer care, and quality of work. Scott is great to work with when it comes to scheduling/records/billing and Eric goes above and beyond when it comes to explaining the needs of the car. Additionally, I was even able to borrow a tool to do a job I decided to do DIY not sure I should I mention that in the review, but it does show how far these guys go to make sure cars get fixed and to help out their customers. I ll be using Pioneer Performance for future repairs and definitely recommend them!

  Rod Miller
a year ago
I've been procrastinating for a while getting my vehicle fixed since I already put $900 in repairs with the other guys and it wasn't working. Today was the last straw so I took it to the shop. Scott is always so friendly and made sure to document the problems I was having. A few hours later I got a call quoting the repairs, $950. Ugh I thought, however they wanted more information about the first repair and where I got it done. Long story short, they were able to find out that I had warranty still and the other shop paid $850 of my bill! That's what I call customer service. That's what I call going above and beyond! To say Pioneer Performance exceeded my expectations is an understatement! Great job guys! I will be back!!!Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenance

  Kathy Combs
a year ago
We got really lucky with this place! Driving through town from Durango where we had a new battery put in our truck yesterday. An hour out of town and we discovered we had no cruise control. Stopped in Turlington at an O Reily s who recommended this place. They ran a computer check for us and did a reset in minutes. Super nice people. All working beautifully! Thank you Pioneer!

  Gail Prostrollo
a year ago
It was Sunday, a day off for many folks. It was not a good day to have need of assistance for punctured tire BUT, to my great relief and amazement help was available. The men at O Reilly called Eric (did I remember correctly?) who was doing chores nearby. He took time out to help me with my tire issue, not only calling Walmart in Scotts Bluff to check on tire availability but then lead me to his shop (Pioneer Performance Auto & Equip) to plug the tire so I could get to Walmart. He was kind and concerned. I was eternally grateful for the assistance that allowed me to safely make it to Denver. Thank you!Service: General repairs & maintenance

  Michael Huntington
3 months ago
Great folks that'll take care of your vehicle. If they can't fix it, they'll let you know who can!

  Keiko Delgado
2 years ago
During our road trip, a malfunction indicator light stated blinking. Everyone in Pioneer automotive (including their cat) was very nice. The service was quick and the price was honest!

  Ronald Green
a year ago
Will never go back! Got a quote from Pioneer and a quote from Hometown auto and Hometown was 10 dollars cheaper but liked Pioneer and took it there , when I went to get it they was 100 dollars more then the quote , nothing done more then on the quote.Service: General repairs & maintenanceService: General repairs & maintenance

  Garrett Spanel
4 years ago
I was heading out to Sturgis and broke down in Torrington. Luckily a man Eric from pioneer performance saw me and decided to help me out! Taking my bike apart, testing all kinds of possibilities and eventually found out I needed a new battery.He drove me all the way to scottsbluff, NE and back. So much appreciation for him and the store.Great guys and know exactly what to do!!

  Damien Schorr
2 years ago
We needed an emergency repair on our popup during a camping trip. Tony took us right in and fixed the problem in under an hour for only $50. If he was in Pittsburgh I'd take all my work to him.Service: General repairs & maintenanceService: General repairs & maintenance

  edward Bernard sansoucie
2 years ago
Good place to get your car fixed, fast quality work at a reasonable price

  Dave Bunning
a year ago
Friendly and they do great work very satisfied

  Goshen One
a year ago
Very honest and knowledgable with fare prices.

  John Bloemer
4 years ago
Great service and fixed right the first time.