Reliable Truck Repair & Tire Service
3.8 (214)
908 E Cedar St, Rawlins, WY 82301
(307) 321-2639
reliabletruckrepairs.com
Claimed
From the business
- Identifies as Latino-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alex Shulyak
4 months ago
Had a air tank explode on a Volvo VNL semi truck. They came out for service call and we ended up having truck towed to their repair shop for repair. I provided parts as local dealers did not have parts. Overall I paid $1,865.07 for the service call and in shop repair. Labor rate was $125.00 per hour in shop. Paid through EFS.
Hunter G
a month ago
I had the luxury of working with William and this other kind gentlemen at his shop here and I can tell you these people treat you like family. They will go above and beyond to help you and made every step easy along the way. Word can not express the gratitude I feel towards this place. Not only did these people do their job effectively, I was actually unable to get under my trailer due to me being on a steep hill and these guys spent the next hour and a half helping me get fix the issue! Love this place- 21 year old truck driver!
Josh Winter
a week ago
I hit a pothole on the freeway and blew one tire and bent the rims on 2. These guys were quick and extremely helpful and fair. I would say the owner is trustworthy. If you need repairs done I would recommend checking in with him.
Nick Gerasimchuk
a month ago
Took care of me in the after hours, they both have road service and a great new shop! William is very knowledgeable and will have a solution for any mechanical issues! Also, budget friendly in a tough trucking market. 13 ft 6-inch vehicles around the corner there is low clearance bridge, drive on a main street to get to the shop.
Jessica C
3 weeks ago
Great folks. ! I had a dented wheel and flat tire on my horse trailer. William and his guys got me all fixed up and back on the road. Fair pricing and excellent customer service ! Thank you again ! Jessica from Arkansas :)
Slobberin Dog Ale Workz
2 months ago
Awesome people, clear and to the point about a tire issue we had. Miss Lori is a wonderful and welcoming person and had us smiling the whole time we sat in the office waiting on our tire to be fixxed. Would highly recommend if you need some help with anything that has wheels and a motor.
PegasusGT
a month ago
Great people, I was having a hard time with some things, and these guys were very considerate of my situation. They worked with me. Good people and had great communication good labor rates compared to big shops.
Than Bui
2 months ago
DO NOT USE These people don t know what they re doing. I had electrical issues with my DD15 and rewired (4) wires myself prior to calling them. It was late night on a Saturday. I was charged $440 for tech to come out and re-taped 1 of my wires which I noticed in the morning when I hadn t even made it out of the parking lot because of same issues. I called at 8a and by noon no one returned my call. I threatened to dispute the charges and an hour later the tech and dispatcher texted back saying tech was on his way. I had to hire another company.
Daniel Joseph
2 weeks ago
Left me hanging twice! I called for a tire replacement in my trailer. He wanted to call me back with a price in 5 minutes. After 10 I called him and he apologized and said to come by his shop he had 1 car in front of me. He never showed up.
TT TT
2 months ago
not a fancy-shmancy place, but guys know how to hard work and get things done. Thank you!
Ri Pearl
2 weeks ago
I definitely recommend this repair shop, stopped by while on a roadtrip with a deflating tire. Everyone was so friendly, knowledgeable and quick. Side note: Kathy is the best!
Judith Rodin
7 months ago
While remote camping, one of the tires on our travel trailer went flat. We changed the tire and put on the spare, but didn't want to travel without getting the original tire fixed (of course, it was a Saturday, not a weekday). When we got into cell service, called Reliable and they told us to come in and quoted a very reasonable price for the fix. What an absolute pleasure it was to work with William and Lori - kind, courteous and excellent service. Highly, highly recommend.Service: Tires
Ben Goodman
5 months ago
Mechanic just ignored us, didn't want to let us know the boss was out getting parts. A random truck driver told us to wait for the boss to get back. Weird experience, seems like the focus on big rigs. I would recommend other tire services in town.
Alex B.
2 weeks ago
William helped us very much. He took us in and out for a clutch replacement in 2 days!! Thank you very much for your help!!
Natalie Cotela
9 months ago
Great service! William helped us find a good tow service and had his team drop everything to begin working on our vehicle repair. They got us out of there in less than 24 hours. The price is standard auto shop prices. I don t think it is anymore or less than typical shop prices, but man do they bend over backwards to get you moving quickly if you are an out of Towner. Jeremy fixed us up so quick once the part was in. This is the shop to go to if you are in a pinch when traveling.
K Thomas
9 months ago
My niece and I got a flat and went here for help. The gentleman didn't have the size tire he even tried another location for us. He went above and beyond! He told us to use the spare until further notice and to have a safe trip. He was amazing... somewhat a guardian angel! Hope he sees this
Theo Kulczak
7 months ago
At 1030PM, William came to my hotel and inspected my car tire; it was damaged and needed to be replaced. He returned to his business (it was almost 11PM), found a replacement tire and the next morning the tire was removed/replaced. This quick action allowed me to continue-without delay-a 2000-mile trip which had a very tight timeline. Kudos to Reliable Truck Repair and Tire Service team.Service: Tires
ERICK CORBIN
7 months ago
Seriously 1000% recommend this place it's an outstanding place, customer service is the best I've ever had. Not only are they the only place open on weekends, but they actually care and help with everything and anything they can. I got stuck on the highway I decided to just sleep and wait til the morning. Well I got towed over in the morning. Where I meet George and he was on top of getting my truck fixed. Found out nobody had my part for another 4 days. I was ready to stay and hangout for those days, but than they found my part only 2hrs away, which they had someone already going up to pick up a part. While waiting, George helped and 6 customers and got them back on the road. The office lady Laurn she was amazing. She was the best part of it all, she was calling, helping, making ppl feel comfortable while waiting. She got parts ordered. These ppl are the reason why I got to see my kids and grandson this weekend. Thanks and love you guys for everything you did
Jay Shook
7 months ago
Blew a tire on our camper a few miles before Rawlins and needed a replacement before we kept on traveling. William and Vincent were friendly, knowledgeable, and quick! Front office was very hospitable too!
Laicee
8 months ago
This amazing business saved my dad when he was in need!! William and the staff went above and beyond to help my father when his tire exploded. I highly recommend this great business they are reliable, honest, and hard workers. Thank you all at Reliable!!Service: TiresService: Tires
Claire Skawin
5 years ago
This is an incredible business with honest, skilled mechanics. I didn't know people could be this kind. The owner, William, had mercy on us after happening upon us in a Walmart parking lot with engine failure on a road trip. When it became apparent that my engine was dead, he DROVE us home to Denver from Rawlins (over 4 hours). He spent the next month helping me navigate an insurance claim. William is one of the only mechanics I've worked with who didn't take advantage of my lack of car knowledge. I wish Reliable wasn't so far away from where I live! I would go there for all my car work.
Erin Babcock
9 months ago
We were passing through and blew a tire on our way home to Kansas. They weren t technically open on July 4th, but they still snuck us in and got us a new tire quickly. Friendly and helpful. Thank you so very much!
Joachim Reinke
8 months ago
We Had an issue on the electric system of our RV and were near Rawlins. We googled and just called while on the road. The friendly people at this shop told us we should just quickly drop by. Frank helped us and fixed the issue even without the genuine spare parts. Great thanks!
wilberth Omar
2 months ago
Great and quick service, reasonable price as well. will be taking my trucks to them for service in the future.
Julia Wood
8 months ago
Lori in the office is the BEST. We had a broken leaf spring on our 5th wheel and I was in tears because no one could fix it. She gave me a hug and Tavis started working on it right away. Got us out in 2.5 hours. Fair prices and GREAT PEOPLE!!!!!
Connor Foley
6 months ago
Had a flat tire at night driving across the country. They were able to find the right tire and fix the problem quickly and i was on my way. Very helpful, definitely recommend!Service: TiresService: Tires
Lori Covington-Strouss
8 months ago
Will met us at the shop on Sunday to get a new spare mounted for our camper. He went above and beyond. He also charged a fair price. Need a tire - call Reliable !
Justin Newbold
6 months ago
Saturday night, tire blew out, this was the only place that would help me out!. I would have. been stranded until Monday. Got a new tire at 9pm. Great service.Service: TiresService: Tires
Candise Simpson
7 months ago
They stayed open to help my husband and I after our van got a bolt in the tire just so we could get back on the road to make it across country so we could get to our daughter to her oncologist! Best service ever!
Jeffery Jackman
4 months ago
The guys where great, responded on Thanksgiving, got my truck fixed by Saturday,I love em