Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jaden Brutsman
2 months ago
This place is amazing with fantastic customer service. Thelen helped me get my bumper back in place and gave me a quote on site. I highly recommend coming here!
Emily Hiatt
4 months ago
Great customer service, very timely, and high quality work! Would highly recommend
Kailey Stalder
9 months ago
Brought my car in for insurance estimates. They had great service, communication and friendly! Will definitely recommend to anyone and everyone!
Jim Dustin
10 months ago
They eliminated some aggravating and annoying problems with my GMC (423,000 miles) promptly and for the exact amount they quoted. Couldn't be happier. Plan to return for some more work.
Karen McNamee
a year ago
They were recommended, so I stopped in for a door adjustment. They did it on the spot with no charge! They are very friendly, professional and accommodating! I'll be back when more services are needed!
Finn Jackson
2 years ago
Perhaps it s because I am a broke college kid (like many), but I got a great deal for my repair. Was hoping to spend anything less than $4000 on my body repair, and they said it would cost $3500. The funny thing is, they showed me some simple tricks that did most of the job, and for payment they asked for the equivalent of $27! The best part is that they were most focused on whether or not I was happy. I was willing to pay the price, but they still spared me since it was a simple enough repair. It isn t good as new, but considering the money that I saved, it was a more than exceptional job. I have a feeling this wouldn t happen to every customer, but they seem to offer fantastic service. If you haven t, give them a shot!Service: Body & Trim
Adam Donaldson
2 years ago
I centered my light pickup on a rock while car camping from WI to the region, and mangled the frame well enough. Thelen was very accommodating. They communicated well with my insurance. The estimate was faster than expected, given the damage I'd done. They were also honest in their reccomendations, citing reasons why the repair could surpass the estimate as completed.
Jorden Hayes
9 years ago
Thelen's has repaired two of our vehicles (one accident and one for hail damage). Both times we had great service and honest estimates. Their work was excellent. Would definitely go back again and recommend to friends.
Ed Gilbert
9 years ago
My Mustang was backed into. I got a few estimates and Thelen's was very fair. They had the paint work done within 2 days, but there was some delay on parts. My bumper looks as good as new. I would recommend them to anyone.
ashley popek
3 years ago
HORRIBLE place do not bring your vehicle here. After bringing my car to get worked on through insurance Thelans lied to my insurance claim adjustor that work was getting done. In fact work was not getting done and it sat in their lot for four weeks. Eventually I had to move the car to another shop. With all the time I was out of a car I had to foot the $500 bill for a rental car. Thelans refused to pay for the rental that they caused me to be in. Worst place ever do not go here.
Becca
2 years ago
The window on my car failed right before a HUGE rain storm was due to strike. Figures it was also Friday at 4 pm I called and they said to come right over. WHEW! They were able to do some mechanical magic and voila the window was up. They ordered the part on the spot and that next week installed it! Alls well in my world !
John
7 years ago
Went in for a simple estimate to fix some hail damage. No receptionist around. Stood in the waiting area for 20 minutes while one of their hands sat in his office and talked with friends. Then when he finally got off his a** and found the quote, he was extremely rude and gave no explanation or offer to gain my business. Quote was nearly double that of other body shops in Laramie. Needless to say I took my business elsewhere and will not be returning. Need to learn some customer service and professionalism. No idea how they are still in business.
Terri Gawronski
6 years ago
Horrible service they lack any kind of professionalism. They had my vehicle for over a month. I finally had another body shop go get it. They tacked on an additional $259.25 to the tow bill stating that they needed to make their 20% somehow. Very rude, very slow, very pathetic. I highly suggest you go elsewhere. They will rip you off!!!
Jeff Martindale
4 years ago
Took a little longer than i would have liked but the end result was worth the wait. Jenny was always friendly as can be and Jeff's a good dude. They painted the whole front end and man it is spot on.
Trace Martyn
10 years ago
I went in for an estimate of the damage of my vehicle. The representative working with me was curt and churlish (almost as if he had better things to do with his time). Needless to say that the first impression is lasting and I do not plan to have them work on my car.
Brett Barden
4 years ago
Nicest folks. Rolled in from Denver and had a minor fender issue. They did a temporary fix for free and the staff was very friendly. Highly recommend this body shop.
Rob Sherard
4 years ago
Used them twice so far. The first time they replaced the doors on my truck and painted them. A year later the paint chipped of and they stood by their work and repainted the doors at no cost to me. Thats the kind of work and dedication you're looking for.
Austin R
7 years ago
Terrible place. Employee was rude and unwilling to do a simple estimate on a broken bummer. Thelen's was also way over priced compared to other body shops. Would not recommend to anyone. Not even worth the time to take your vehicle to get looked at from them.
Adam Ashby
5 years ago
After sitting on our van for 3 weeks without finding a replacement door, we found one. When they missed our deadline for the work he refused to pay back the $500 deposit. Horrible customer service, horrible follow up.
Lindon Donnidelly
3 years ago
Owners are not nice which translates into their staff being subpar. Was not happy and I could've saved myself the expensive repair by doing it myself AND doing a better job. Avoid it like covid
Scott T
4 years ago
They repaired relatively minor damage and did a great job. I also had them paint a heavy commercial fire door and it looked great.
Delilah Pasman
3 years ago
They do great work. Keep our fun car looking brand new at the end of every summer.
B�n�dicte Sohier
6 years ago
Terrible customer service and professionalism. Thelen gave us a quote, and then refused to do the work on our truck. Took my business elsewhere.
Karen Heath
a year ago
Great service, truck was repaired as good as new.
Kacey Hickam
5 years ago
Did an awesome job on my Kia...Jenny was very pleasant and knowledgeable. Thanks to their crew!
Dr. Douglas Peterson
4 years ago
Very very nice, honest people. They're a good bet for your car!
Tad Winslow
6 years ago
Take your car here for service if you want it totaled... That was my experience for the car I learned to drive on and was going to keep forever..
Nathan Vasek
3 years ago
Got my truck fixed extremely quick and done perfectly.
Mads Holderegger
7 years ago
They were very unprofessional, did a poor job and charged well over their estimate for hidden charges that were BS. I would never recommend them.
Michael Paul
2 years ago
Fast reliable service, car looks like new