Teton Backcountry Rentals and Bear Aware

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeannine Edwards
a month ago
Excellent, friendly customer service. We got a reasonable price on our 5-day snowshoe rentals. Would definitely use Teton Backcountry again!

  Ted Hasle
9 months ago
Great experience and such a convenient way to camp. All of the equipment we rented was top of the line and in great shape. We had rain for 3 out of 6 days while camping in the park. Not a drop of water made it into the tent. Thank you Backcountry Rentals for providing a wonderful vacation.

  Luke Pinder
a month ago
Hiring snowshoes and equipment was a great experience with Teton Backcountry Rentals. The guys were super friendly and helpful dealing with beginners like us, who have never snowshoed before. They explained how the equipment worked and tips to get the most out of it. They helped us plan our day trip and which areas to aim for. Equipment was high quality and we experienced no issues the two days we hired them for. I would highly recommend renting from Teton Backcountry Rentals.

  Lura Marrs
a year ago
My fianc� and I camped in Grand Teton for 5 nights using the Hawk pop up camper and it was AMAZING. Customer service was so good from the start. We worked with Patrick and he was so helpful. Upon pickup, he explained everything to us (we had never used a pop up before). The truck game with much more than we were expecting which was such a pleasant surprise! We also rented mountaineering helmets, a water filtration system and bear spray from them. We had no issues at all with the rentals and will definitely be renting from here again in the future! Highly recommend!

  Adi
3 weeks ago
Super friendly/ helpful staff, equipment was nice and well maintained. Definitely would come back for any rental needs!

  Ronan Carr
3 months ago
Absolutely excellent service and staff. We live in Jackson and whenever we need a rental or have friends visiting who need a rental, this is our first stop (for both summer and winter gear). Pat and the team are always ready and willing to answer any of our questions. They have never let us down. Highly recommend.

  Mark Joslin
4 weeks ago
Rented 5 sets of snowshoeing gear. Friendly helpful service, good gear (shoes, poles annd gators) and reasonably priced. Had a great family hike up blacktail butte in deep snow mid-March, Nobody but us in this overlooked scenic area across from the park entrance. About 1000 elevation gain and 4 hours to the top and back.

  Nick LaToof
a month ago
The only place to rent a splitboard in Jackson! Staff was friendly and knowledgeable. I rented some hard boots to see if I wanted to upgrade. The rented boots were in great shape and performed so well I ended up buying a new pair! Highly recommend if you re looking to rent gear before purchasing!

  Laura James
a year ago
Our family of 5 (with 3 kids 11-16) rented snowshoe kits from the shop one day during Christmas week. Great instruction and easy pick-up the night before and drop-off. Got some good advice from the team of scenice routes and local roads. Nice gear and our novice family was easily able to snowshoe out to Mormon row. Highly recommend!

  Peter Grot
a month ago
Cool place lovely staff. Even have a dog in there :)Reasonable prices and was happy to see their xc ski package was 30 for poles, skis and boots. Will be coming back here whenever I visit JacksonNo refunds or credit for unused rental days fyi

  Adam Gregg
3 years ago
Rented the Hawk for 5 nights, this rig was awesome. I am traditionally a tent camper so this setup was new to me (wife wasn't going to tent camp for this long). Drew did a great run through of the setup. We took this thing all over the Tetons and yellowstone camping in national forests surrounding the parks. These guys have thought of everything you would need. Thanks for being an awesome part of our honeymoon. Highly recommend!!

  Samuel Stage
a month ago
Excellent service and equipment. Thoroughly enjoyed our snowshoeing and XC skiing experience. 10/10 would recommend. Also cool dog!

  Chris Weibel
6 months ago
We only rented bear spray from this company but they were very helpful with other questions we had. The guy working the front was friendly/welcoming and offered good hiking suggestions.

  Prabhu Kasinathan
a year ago
Best service and staff. Walk-in, pickup and return are so smooth. I rented paddle boat and had a great experience at String Lake. My kids enjoyed a lot.

  Lydia Cleveland
3 months ago
Easy rentals, excellent customer service, high quality gear, good price, great people.So thankful for the advice from Patrick via phone and in person!

  Joshua Francis
4 years ago
Rented snowshoes! Was able to do it online and they have great prices!!! These guys are so AMAZING. They called me to make sure I knew that their winter hours were short so that I wouldn't miss my planned outing! Who does that??!! I'll be back to these guys before I go anywhere else.

  Michael Magras
a year ago
We rented cans of beer spray for all members of our party. It was much cheaper than buying bear spray, which we could neither bring nor take home on the airlines because it's not allowed per TSA rules. This is an economical and environmentally friendly alternative to buying bear spray. It avoids having to figure out how to dispose of it because you can't take it home with you on the airline. Teton Backcountry rentals makes it very easy to pick up and drop off with locations at the Jackson hole airport, in the town of Jackson, and several other locations within the Grand Teton and Yellowstone National Parks.Staff were friendly and knowledgeable.

  Lauren
6 years ago
Got an awesome ice axe and crampons from TBR. The ice axe was incredibly light, and together with the crampons, this equipment became invaluable , and lifesaving. Thanks guys! Look it's me fording a river with my TBR equipment in the Grand Tetons ! Also they have a great dog Indy.

  Jon Eric Bjorling
a year ago
Great staff super friendly, and excellent attention to detail, Caleb went over my bindings with me and how to use the split board, he spent extra time tuning up the bings for my specific snowboarding boot. Will use them in the future and definitely recommend!

  Catherine Norman
2 years ago
Great experience renting bear spray at the airport, which enabled us to hit the trails 20 minutes after we landed in JH, and nice to rent it for cheaper than buying since we flew in. Easy return drop box, too. We also rented hiking poles. The staff was unbelievably gracious and generous with their time when we were running late to pick them up, and provided an alternate solution to drop them off when our hike took longer than expected. Appreciate Patrick and this entire team. Great prices; quality gear. Will definitely return here for other needs next time I am out here!

  James Coleman
8 months ago
There might be cheaper rental places, but I was impressed with their selection and how easy it was to do online. It's also pretty awesome that you can rent bear spray here and return it to any of the Sinclair stations in Yellowstone.

  Michaela Call
2 years ago
Super friendly and personable staff. We placed our order ahead of time for bear spray and a cooler. This pick up and drop off process was so easy. They even offer after hours drop off specifically for bear spray. There was a small hiccup in my return where the store could not locate my bear spray after I had returned it. I commend them for reaching out to me first so we could resolve it. We ll definitely use Teton Backcountry again and hope they can expand their business to include even more rental items!

  Chris
2 years ago
Ended up renting Bear Spray and a 20 degree sleeping bag from Teton Backcountry Rentals... both for a week. It was a simple, easy process. Prices were reasonable in my mind, and the staff were very friendly each time we were in the store. Thanks for making our backpacking trip a success!

  Anna Mahoney
a year ago
The staff was so friendly and helpful! I really appreciated that they had a way to drop off rented gear after hours as well. I would absolutely rent from then again in the future and recommend them to friends.

  Lisa Hinshelwood
9 years ago
We just returned from a 3 day backpack trip in the Grand Tetons. I knew we would have to rent some equipment so I researched companies before I left on vacation. When I got to Jackson, I went into Teton Mountaineering, and they weren't very confident that they could rent to us. I saw a flyer for Teton Backcountry rentals and was impressed that they would deliver. I emailed Patrick 2 days before our trip and he was immediately responsive and helpful. He even delivered our equipment a day ahead of time with no extra charge. At the last minute we discovered we needed another sleeping bag and he made it a priority to meet us at our convenience to deliver it. The equipment we rented was outstanding - the highest quality. At the end of our trip, Patrick met us again at our convenience so we could return everything. Later that night we discovered my daughter left her phone in her rented backpack and Patrick immediately mailed it back to our home in California. You can't ask for better service, better quality, or a better guy handling your needs. Kudos for making our first backpacking trip with our teenage daughters a huge success! Thanks Teton Backcountry. Everyone should use your services!!!

  yong wang
a year ago
I would highly recommend their business. We rented a bear spray with them for our recent trip to the Yellowstone. The pick up and drop off process is super convenient. We got ours at West Yellowstone before entering the YS NP and returned it at Jackson, WY right after we left the Grand Teton. Unfortunately, we weren't able to do any hike off the pavements due to the heavy rain, the flood and the closer of the YS NP. When I mentioned it, the lady who was handling the drop off offered me a full refund for our rental even thought we didn't ask for it. That was super heart warming. I would definitely return to their business during my next trip to YS/GT/Jackson.

  Jinglei Yang
11 months ago
I bought used gears from this shop online. They wouldn't even bother to respond to my email when I was trying to request a partial refund after they lowered the price by $100 one day after my purchase. They did not take the listing down, and are still selling the not-available-any-more item on the website. Someone else will receive an item that does not look like the photos in the listing at all someday. This is feeling like a scam..

  John McNiell
2 years ago
Update - Post-Travel Review:Wow! Just wow!This was not only the reaction that we had to all of the sights in the national parks, but also to the quality of service and equipment that we received from Teton Backcountry Rentals! From the reservation process (see my Pre-Travel review below), to the pick-up/orientation process for the Hawk on the 2021 Chevy Silverado, throughout the duration of our 7-day trip, and down to the very last minute before we had to leave to catch our flight, these folks served us so well! I won t add anything about the reservation process because that is outlined below, but as for pick-up and orientation, it was very quick, easy, and thorough! They made sure that we were comfortable with all of the features of the camper, and gave us a full walkthrough of all of its features (of which there are a lot!). They also made sure we knew the ins and outs of the truck itself. It was obvious during the walkthrough that they had thought of just about everything, and it proved to be true. We camped at 3 different sites in the two parks for a total of 7 nights, and we had nearly everything we could have asked for! Popping up and taking down the top was very simple. The bed and bedding was so comfortable and warm after long days of driving and hiking, even on the chilliest of nights! We were spoiled as well with the heater, but hey we were there during the first snow of the season, so can you blame us! Cooking and cleaning were a breeze with the cooktop and sink, and the fridge gave us plenty of options for food! The truck itself performed wonderfully, and was so comfortable to drive it was like driving a leather recliner around! Everywhere we went in the parks, we had people commenting on how awesome our setup was, and every time we recommended Teton Backcountry Rentals to them! Our favorite part of having this camper was not having to go back to a campsite or pack lunches/dinners when you would go out for the day. This camper made it super simple to stop and lounge wherever we were. When our time with the camper was up, though we didn t want to leave, the drop off process couldn t have been easier, and the lovely folks at Teton Backcountry Rental even let us leave our bags in their shop while we went out to hangout in Jackson Hole before our flight. Even when we came back on our way to airport, they double checked with us to make sure we had a ride to the airport! Also important, the security deposit was returned promptly!A couple of suggestions:- the grey water hose wouldn t unravel making the disposal of grey water a little less enjoyable (not that disposing of dirty dish water is meant to be enjoyable lol), so maybe a nicer piece of hose.- we had a small piece of a dish sponge and a dish towel to wash and dry dishes, but a dish brush and an extra dish towel would have been nice as well.Pre-Travel Review:I haven t actually been to Wyoming yet, but in our planning process, the first Camper that we rented fell through because of a mistake with another booking website leaving us without a place to stay and seemingly without any sympathy or compensation (other than a refund) from that website or owner. I called up Teton Backcountry Rentals, and Manager Melissa was super helpful and committed to making sure our needs were met and worked out a schedule to lock us in with a great camper for the duration of our trip. The prices are reasonable (we actually ended up saving quite a bit compared to our first attempted rental of a camper van through RVShare), the location is great right by the airport, and the campers look awesome! We are super excited about the trip, and expect to be posting again about the amazing experience actually staying in their lovely camper!

  jsweathe jsweathe
2 years ago
Awesome awesome staff, we went in there thinking we needed snow shoes, we left with great knowledge about trails and the fact that the trail we wanted to do we didn't need snow shoes for. The person at the shop told us we didn't need his product and gave us solid local information we needed. Highly recommend and when we are back in Jackson will be giving this place our business.

  J Schneeman
3 years ago
Excellent gear and crew here! Cole and Patrick were extremely helpful over the phone determining which skis I needed. When I arrived the skis were already adjusted and ready to go! I really appreciated that they checked the avalanche beacons for battery, and tested the ski binding fitment in front of me ensuring that I wouldn't have to abort mission at the trailhead. I'll definitely be renting here again on my next trip to Jackson.