NAPA Auto Parts - Aspen Automotive & Industrial Supply

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Hamm
3 months ago
Nice ppl..I haven't been here long enough to compare pricing..seems good

  Donavan Neely
9 months ago
Nicest auto parts store I've ever been in!

  Tyken Stibal
11 months ago
Bunch of grumpy workers who could care less to be there and help customers. Kinda sad to see it. Hopefully they can find a career that brings a ounce of joy to their livesAnd everything is very overpriced. Definitely recommend going to car quest first. A lot friendlier and professional staff and much cheaper.Hope you guys get it together!

  Matt Splatz
a year ago
Not very helpful and kind of rude staff. 3 people working the front desk yet when I walked up to them I was completely ignored and not one person even bothered to say anything like "we will help you shortly". So I went to find what I needed on my own and brought it to the desk. When I asked to confirm that I had the right part, i was told "yes" in a rather unfriendly manner. If I could avoid going back to this place I will.

  Darnell Thornton
8 months ago
Andi was amazing and she helped me save the day with a broken trailer hitch with two different adapter cables I'll keep coming back for thus great customer service thanks NAPA AUTO.

  Thomas Conanec
10 months ago
Wonderful place with precious advice, special thank to Colin. Our Honda Odyssey had some trouble and for a fair price we managed to get it fixed

  boris homa
5 years ago
Professional and very nice service. I'm here, only 2 months, I'm a foreigner, my English is not good, despite this I'm constantly understood and served with a smile. Thankfully Carlie, a real raven and a friendly man. If I could give him 10 stars, if I can not give the maximum. I would recommend to anyone if they need to buy anything for machines and cars. Boris from PolandNext year.2018A great place and service, I have been using for two years. Sometimes I search for parts and things that are nowhere to be found. There is one person who can find and bring in any necessary part. It's Carlie.He is the best.

  Nishigandha Sonavane
2 years ago
Our first ever rental camper van started smelling of oil and gases when climbing teton pass. So we stopped and came down at Napa Auto Parts to ask for help or oil change consultation. The guy at reception was super helpful, asked us clarifying questions and made sure we calm down. Told us to cool the car down and take another route (which google does not suggest even when it is just 15 min detour) which was super scenic all the way till Idaho. Has excellent views of the snake river and is easy on the vehicle. And all this for free. Thank you! Appreciate your help!

  Marshal Brown
a year ago
Absolutely an amazing staff more than willing to go the extra mile to help you get back on the road

  Scott Lorenzen
3 years ago
6 STARS. Lost an entire bearing assembly on an older travel trailer hub up in the park. Dropped it and drove down to Jack$on to see what I could do to avoid an insanely expensive tow, on a Friday, that would end up requiring a 2-3 night hotel layover on top of the repair (in Jack$$$$$on). We found this NAPA. Because of the trailers age, all the parts were obsolete. I know that if I had walked into any other place, in any other town I could have been at a dead end. The guy that helped me managed to dig out some old parts catalogs from the 90 s and outfitted us with everything we would need to do the rebuild. On top of that, when I finished and got the rig rolling again we popped in for brats and burgers and soda because it was customer appreciation day. We were so thankful for the help and the needed nourishment. I will always remember our experience.

  Jeramie James Edwin Mcguire
8 months ago
Great service and next day parts if they don't have it

  Michael Bruce
2 years ago
Stopped in today for some parts, and they had everything as usual. Always a helpful person nearby! Been here many times, and I will always start here for my auto parts searches. Thanks NAPA crew!

  Jonathan Wall
4 years ago
Locally owned and operated. These guys are the best. Carly, Francisco , Jose and the rest of the crew provide expert help and are always ready to lend a hand to solve a problem. Really good selection of parts, tools, and supplies. Recommended.

  Derek MacKenzie
3 years ago
Keith helped me get the supplies I needed. Great customer service. There was one item the store does not have in stock: a small dent puller.

  Northstar Northstar
6 years ago
This is written by a local. The staff is knowledgeable and there is a huge inventory. On several occasions I've seen employees actually step outside to help somebody put on windshield wipers! Now that's going above and beyond the Call of Duty.

  Jason Wheeler
8 years ago
Great customer service here. Thanks for your help changing my battery in my car key and allowing me to use your tools. I was a long way from home and it would annoyed me to have to use the key in the door like an animal, hehe.

  Navin Mahabir
10 months ago
Newly renovated but still shelves are not fully restocked.

  Mumukisses Griswold
4 years ago
Excellent customer service. We had brokendown and they went above and beyond to help us get our parts. They went to another parts place to get a part for us. They also helped me to get to know the surrounding counties. Thank you for all of your help.

  Nathan Pinney
3 years ago
Great store. Friendly staff. If they haven't had what I needed in store, they were able to he be it in the next morning

  Michael Barber
a year ago
Unacceptable .... Walked into store looking for a toolkit.... Walked every isle 2 times.... Meanwhile all front employees were in a group behind main counter making jokes and laughing being vulgar ... Not one may I help you .... Are you finding what your looking for... Nada nothing... Went to carquest...

  Karen Turner
3 years ago
Cannot believe we drove miles to buy DEF fluid only to arrive at a CLOSED Napa Store. It should have said so on the website. Convenience store here we come...

  szabolcs nagy
3 years ago
This is a decent sized Napa Auto Parts store, close to the heart of Jackson Hole. There is a good selection of everything here and the staff is knowledgeable. I always had a good experience here.

  Tyson Danby
2 years ago
Convenient place to get auto parts without ordering online or driving to the city. They always have what I am looking for for basic repairs and maintenance.

  Dan Haug
a year ago
Friendly staff. Was able to get wiper blades, washer fluid, and brake fluid here

  Suzy Williams
6 years ago
I have never been greeted/talked to in such a condesending way. Yes, I am a female but I do know a bit about vehicles and machinery. I walked out to never return again.

  Justin Stalenski
2 years ago
I love Napa Auto Parts, it is literally a candy store for me. Great customer service and always willing to help you.

  Gerhard Hermann
7 months ago
Very very friendly staff. Thx

  Ashley Steelefalcon
5 years ago
Right off Broadway good prices. Staff is quick and help. Will order if not available in store.

  April Duram
a year ago
Got my parts, and they help me locate them, it was hard as I'm driving a classic from 1977!

  James Herbert
4 years ago
Said online they had the part so I went to pick it up and they did not have it. Good service and prices but I would recommend calling ahead of going there