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Reviews
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no one
a year ago
FYI, the ladies up front are always friendly, but the guy (owner?) Has been rude at best. Surly and condescending on previous visits.I'll never bother with service here again. The board on the wall says $95 for a UTV service, I tried to confirm "it'll be about $100, right?" And I was told "about $150" I was a little surprised, but for the ease of access I didn't complain, but then I was hit with "Actually with inflation it'll be about $160." I should have just walked out then. That's a huge difference to the board on the wall.I called Thursday to set an appointment for Saturday, but I was told it wasn't needed. "Just show up and we'll get you taken care of." Surprised I asked if they just weren't that busy, and I was told they aren't.I thought that'd be great. Easy enough to drop the SxS off for its first service and take care of other stuff while I'm in the area. I live 50 miles away from their shop, so it'sa special trip. I dropped it off with the keys around 9:30-9:45 and grabbed a late breakfast at Penny's, receipt shows I paid at 10:19 AM. Headed to Walmart to grab a few things and kill the time for an oil change while I waited for their call.Finished my business in Rock Springs, grabbed takeout for the family, and headed back to Green River. Still hadn't gotten a call, but I had wasted plenty of time and was expecting the call on the drive back to K-motive. I pulled into the lot at 12:33 PM and in 3 hours they hadn't moved my machine from where I parked it in front of their doors. I hooked up my trailer, went in and politely asked for my keys. Different lady at the desk, so took a moment, but she was friendly and helpful.Everything I did in the area I could have done locally and not ran 100 miles towing (have you seen fuel prices?!) and I made this trip specifically to get the RZR serviced. I can get the oil changed in my truck faster than the 3 hours my SxS sat, and for less than the $160 they were going to charge me. I'm out the fuel and 5 hours of my personal time being wasted because they didn't set an appointment. Save your time and money; go elsewhere.
Holley Woosley Vennes
3 years ago
Honestly some of the best customer service we have had in a LONG time! They helped us with parts and shipped them since we are 8 hours away. I wish we where closer as all of our ATV's would be serviced here! Huge thanks again for everything, you all are the best!
Kerry Mckenzie
2 years ago
I took a 20 year old ATV that hadn't run for 5 years to K-Motive for repairs. It turned out to have a mixture of mechanical and electrical issues I just didn't want to tackle myself. It wasn't an easy repair, and as with all vehicles that old fixing one issue just led to another. In short it runs like new now I was charged over $100 less than the estimate and they delivered to my driveway. Where do you get service like that?
Heather Cochrane
3 years ago
Judy and Scott made the purchasing of a new Ranger one of my easiest transactions.... I live in another state and Scott met me half way to deliver. If you re looking to do business with awesome people who drive an amazing company where service is top of their list.. call these guys!
Sandy Gunyan
2 years ago
Great service, the staff is very knowledgeable and are great to deal with. We highly recommend buying from them over anyone. You can't beat the service before and after the purchase.
Thomas Nelson
2 years ago
Amazing people at this shop! Was riding through green river when my shifter fell off and they got me right back on the road! I recommend them for any of your powersports needs!
StarrA Kuhn
7 years ago
We visited K-Motive & Sports a year ago while shopping for a utv and were very impressed with the group of great people who work there. They were on the short list of dealers when we purchased a new utv this year. Again. Above and beyond great people to work with, purchasing a utv there at K-Motive was a great experience and we will be returning to them for our maintenance and assesories. Thanks, Scott, Kathy and Larry you are appreciated!
Luke p
4 years ago
Great customer service!! got us back on the road in an hour
Scott Coon
3 years ago
We were out camping my four-wheeler broke I called this place and they managed to find my part in a hurry awesome they saved our fourth of July weekend Camp trip
K J
5 years ago
High priced but very helpful folks with a nice selection of atvs side by sides and snow machines.
ken grunder
6 years ago
Good service. Great people. Not a huge selection.
Cat Hyde
5 years ago
Very professional! They are there to answer any questions you may have, and if they can't then they will make it their mission to find someone who can!
Kelly Moffitt
4 years ago
Judy, Scott and staff great to work with! Treat us great!
Mary Conley
6 years ago
Excellent product selection. Customer service is outstanding!
Marilyn Lewis
4 years ago
Very nice staff & service is excellent..The decor is beautiful
James Mitchell
5 years ago
Such great people, great service very knowledgeable!
Courtney Crowe
3 years ago
Great company! Great customer service!
Stan Masters
6 years ago
This is a very competent business and repair shop!
scott stuart
2 years ago
Great customer support.
Matthew Thompson
a year ago
Super friendly people!
Bill Price
4 years ago
Very helpful and knowledgeable without being pushy
Gary Knieper
4 years ago
Excellent service and staff
Roxanna Clark
2 years ago
Thank you K-Motive& Sports
Lorrene Sandbak
7 years ago
HIGH prices!