Midas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Samanthaa Withers
3 months ago
Up visiting from AZ. Took my car here for an oil change & tire rotation. Dan & Mike were very friendly, kind, & super helpful. My family will now be taking their cars to Midas for all needs possible! Thanks guys!

  Cheyenne Benintendi
2 weeks ago
EDIT TO ADD: they are LAZY, LIARS. Submitted a form per their reply and nobody ever reached out! 10mm socket and wrench is all that is and was needed from Grease Monkey! Avoid these folks!Do NOT recommend this shop. Requested an appointment via the website and received a voicemail from Mike stating a special tool is required to change the oil and so they cannot set an appointment. NO special tool is required; unless he meant even the most basic hand tools. Lazy and liars for clearly the most simple of things

  Sage Ione
3 months ago
Daniel & Mike did an awesome job working on our vehicles and very professional! Always explains to us what s going on and gets us squared away as quick as possible! Thanks a ton!!!

  Gavin Robinson
7 months ago
Car was having issues holding charge, set up an appointment and they were very accommodating with time, left me drop my car off outside of hours due to my work situation. They tested everything they could, found no issues, offered to work on it another day. They still couldn t find anything, but suspected coding problems that they couldn t fix on my car. As they didn t fix anything there was no charge for the time. They directed me to a shop that could deal with issue, there were no surprise repairs/fees, they did as asked and communicated what they found and what they were doing. Simply good and honest service.Services: Electrical repair, Vehicle Inspection, Battery

  Kelsey Law
7 months ago
Going on a 1700 mile road trip this weekend, and needed my transmission fluid checked ASAP as there was some leaking. I was able to drop my car off and they squeezed me in to get it checked real quick. I get my oil changed with them, and they always provide great service. They give your car a good look over and do a great job of explaining what is going on with it, and any preventative measures that may need to happen. I got my last set of tires from them as well, and they are doing great! Highly recommend taking your vehicle here, they'll take great care of it and you. Services: Tires, Vehicle Inspection, Oil change

  Troy Starrett
6 months ago
They got me squeezed in the same day for a coolant flush and fill. And it was half the cost of one of the oil change places in town.

  Brandon Bussiere
3 years ago
Came in without an appointment and these guys fixed up my car .I was trying to get back on the road that evening and I was amazed to see they picked me up and brought my car back when it was all done these guys went above and beyond. Trust your automobile in these guys hands

  a j
4 months ago
Amazing service, will return my service again! Very polite and i was impressed.

  Samuel Winkel
3 years ago
I recommend this Midas to everyone I know in Gillette who needs car help. I specifically recommend asking for Mark Franklin. I have never met a better mechanic. He is kind, incredibly helpful, good at explaining, has your best interest in mind, gives the best quality, and cares for your wallet. They have done multiple services for me, from plenty of basic maintenance to complex repairs and I have always had an amazing smooth experience. I highly recommend this Midas any day of the week. Brendan at the front desk was always helpful as well. They seem to always care about detail, quality work, and a good price. Go and ask for Mark and you won't regret it. It is where I will go as long as I am in town.

  r back
7 months ago
The service was above and beyond! Best auto shop ive been to in north america. Absolute studs running this place.

  Neva Mitchard
3 years ago
Technician Matt was great with my car. He took his time to make sure my chrome rims didn't get scratched and that everything was perfectly on and balanced. Brandon the store manager was great helping me get tires ordered and just taking care of my needs as a customer. Great job!!Service: TiresService: Tires

  Stacie S
a year ago
Do NOT take your vehicle to Midas in Gillette, Wyoming. If I could, I would give them negative 1,000 stars.I took my vehicle there dropped it off to get an oil change and 4 1/2 hours later they called me to let me know that my vehicle was ready.They did not mention that they cracked the oil pan on my car and I didn't know about it until it started leaking oil in my driveway about one month later.Now I know why it took them so long to do the oil change. Someone there cracked the oil pan and instead of telling me about it and having to pay to get a new oil pan installed on my vehicle this person or (people) decided to put some kind of sealant on the oil pan so it wouldn't leak at that time or immediately after they did their damage to my vehicle.I am NEVER taking another vehicle I own to this place and I am telling everyone I know to not take their vehicles there either!!!Service: Oil change

  Brian East
6 years ago
This place saved our trip. Had my brakes go out on a cross country drive. Called many places but none could get me in same day. Midas had the parts in stock and was able to get the service performed same day. I think all told new rotors and brakes took less than 2 hours. Friendly, professional service! Thanks Midas!

  chris wade
2 years ago
Walked in due to a flat tire. They told me that they typically only take appointments on Saturdays because there is only 2 techs. After talking about it for a minute or 2 they ultimately decided to knock it out and fullfilled our warranty. Would highly recommend these guys. Couldnt be happier with their quick service and willingness to help even tho they were booked and super busy. Thank you guys for your help!! We need more people in this country like the two of you! Dan the store Manager and Matthew you guys are awesome!Service: Tires

  Stephany Sessions
5 years ago
Great people running a hard-working, dependable, and caring business. Each time I have had car issues, (or even just want a thourough service check) they take care of me and give me the best prices in the area.I was recently in to look at pricing for the snow tires. I had been into 4 other shops in town checking pricing. The front office staff was extremely friendly and helpful. They gave me a great price and threw in a free maintenance check!They never try to run up prices. It is obvious that the staff attruly care about the safety and reliability of the vehicles their customers are driving.I will ALWAYS give Midas my business. Too many places around town have forgotten about the hometown care that we need to bring back to our small corner of Wyoming.

  CENTURION737
a year ago
I took my vehicle in for an oil change ,tire rotation,and inspection. In and out with in an hour. Great service and the staff there very courteous and knowledgeable. Being new to Gillette this will be my go to shop for my vehicle maintenance needs.

  Robert Van Kerrebrook
4 years ago
Came here for some minor car issues and left completely and utterly satisfied. Although the issues were small, we were treated with so much kindness and respect from the manager and staff. I don't think we could ever have a bad experience here. Thank you Brendon and Midas for your great customer service!!!!

  Steven Durtsche
5 years ago
I went into Midas for new tires and brakes, and they did a fantastic job. Haven t had an issue with my brakes since, and they gave me a great price for 4 new tires. The staff is friendly and goes above and beyond to provide your car with the best care. I will only give Midas my business from now on!

  Brandon Allee
10 months ago
The staff was super friendly and helpful. They had my car in and out in a very reasonable amount of time.

  Kyle Gunem
2 years ago
My engine blew outside of Gillette and was towed to this shop. I could write a book on how well they took care of us! We were on a trip from Wisconsin to Yellowstone. Dan and his crew treated us like family I m forever grateful for having them on my family side with dealing with our insurance and suv problems. They replaced the whole engine along with a few other issues. I would 1000% recommend them! I made it back without any engine issues. They know what they are doing! My only problem was MSP airport wouldn t let me bring them more cheese from Wisconsin lol. It s rare to find that kind of service anywhere! Thanks again everyone at Midas!Service: Engine repair

  Debbie Borden
5 years ago
As always the guys did great. Been going to them for ten years, with all kinds of repairs and maintenance on my cars. Yesterday they replaced my battery and alternator on my car, which was not an easy task. So a big thanks again for getting me back on the road.

  Jamie Monachino
a year ago
Great service and friendly people. Got me in same day for tire change, vehicle inspection, and oil change. All done in a few hours. Top notch!

  Ethan Amoni
4 years ago
Not the best location. Taken 2 vehicles here for maintenance. Brakes on 4 tires cost me $1600. We took my girlfriends car for replacement of battery and oil change and he called back and said $500! I said WTF!?Anyways took my own battery there and they did labor. It ended up costing only $250 for labor which was a bit hard and the oil change. Still felt ripped off and won t go back though.

  Robert Thompson
4 years ago
I had several systems evaluated (including brakes), and was provided transportation while the vehicle was in the shop. I found Brendon and his whole crew to be clear in communication, professional in thier work, and honest. I will be going back in the future and am highly recommending them.

  Larissa Alvarado
5 years ago
Best shop in town by far. They've fixed all of my mess ups from other shops, I definitely can't give one complaint. Owners are super sweet and friendly. If you're looking for some quick and beneficial work, Brendon is your guy.

  Ben Decker
8 years ago
Went in to get oil leak fixed. They charged $750 to replace the oil pan gasket. When I got the tuck back, oil was still leaking. I took it back to Midas. They said fixing an oil leak can cause it to leak other places. They said it would be another $350 to fix the new leak. I reluctantly agreed saying that it better not leak when you are finished with it this time. They said they no longer want to work on this truck. When I got an oil change at another place, they said the oil pan gasket needs replaced. I brought the truck back and said you didn't replace the oil pan gasket. The guy at the counter said I watched them change it, your truck is a piece of ####, you shouldn't be spending money to fix that thing.I won't be back and wouldn't recommend this place to anyone. I wish I read some of these other reviews first.The response below is not even from the owner. It is from midas Consumer Relations team.

  Jessica Morris
3 years ago
We thought our brakes went out and they fit us in to check things over. They even stayed after because they closed at five. Seriously the nicest gentlemen around to make sure we got home safely. We appreciated you, so much!

  Richard Corbin
3 years ago
Mason & Matt & team are the reason for these 5 Stars. Secondary was the service. 2005 Ford Focus is 16 years old but engine runs so I bought it for $200.00 ! Rancher literally hauled calves in it. Spent $213.00 detailing the insides "phew". Now looks & smells new ! But what about whats underneath. They looked at everything and gave me a list and helped me prioritize what needs to be fixed or Serviced First. Surprisingly it's just maintenance that was never really done there is nothing major. I will start with the first priority and let them handle it until my project car is done and then I will have paid Midas for my peace of mind when I drive this car to the top of the mountains and down the steep slopes. Engine mounts, struts and shock absorbers, brake shoes and brake Pistons. Power steering flush and engine oil flush and coolant flush and last, brake flush. A stabilizer bar and a few other odds and ends and I will have my midlife crisis car. This car is exactly like my very first brand new car. It brought back memories and for $200, I could not go wrong. You wouldn't think a 2005 Ford Focus ZX3 would be anybody's trophy car or midlife crisis car but for me it is. I went in and explained that and told them I wanted to purchase, peace of mind, because this car and I will be in the mountains going up and down those steep slopes and I'm going to pay for the Peace of Mind knowing I can get up the mountain & back down and that's what I got. I've been around the World 4 1/2 times including The Northern Artic & Antarctica and every place in between and now it's time to see the mountains of Sheridan and Wyoming. I am 62 years old and have owned 16 Vehicles so far all of them were purchased used except the 2005 Ford Focus and a Mercedes Smart Car. You might save yourself a local garage mechanic might be cheaper and that could be true. I have to look at the bigger picture because I travel everywhere and that local garage mechanic cannot follow me around but Midas is everywhere it's a National Chain. There are products that have a limited lifetime warranty at Midas so almost anywhere I go not far away there's a MIDAS so if anything goes wrong I've got that warranty. If they charge just a little more than the local garage mechanic then it's worth it cause not only did I purchase a limited lifetime warranty product and great service but I also purchased PEACE-OF-MIND. It's exactly like when you purchase a monitored home burglar and fire alarm system. Every time you turn it on and leave for work or extended vacation you have the Peace of Mind knowing that if anything goes wrong the company that monitors the burglar and fire alarm will call Fire Department or local authorities to get help and then notify you as to what's going on while you are away from home. As for as my Car is concerned Midas National Chain & Sheridan Midas are my PEACE-OF-MIND. I'll pay just a little more for that !

  Courtney Farrell
10 years ago
Misleading? I went in to have a full service oil-change. I let them know my truck died earlier that day and I had to get it jumped. I asked if they could check my battery. Got a call later that day letting me know that my alternator was shot and my battery needed to be replaced. This was all going to cost me $500+! I asked why so much and they gave me the work detail to include a new alternator for $180 (parts) plus $130 in labor. I called two other stores on the sale price for the alternator and they both stated the selling price was $99. WOW! a 80% markup?But wait there's more! I took my so called shot alternator and drove it over to Auto-zone, got it tested and guess what? Alternator was just fine but my battery did indeed need to be replaced. I installed my new battery and everything is working well. Pretty interesting how a simple oil-change turned into a possible $500 repair that was completely unnecessary.I understand car's can be difficult to figure out but in this case a autozone guy figured it out before a mechanic from Midas... I won't be going back to Midas anytime soon.

  Mary Horning
a year ago
These guys really know Jeeps and they go to extra work researching, checking and following up on issues. They are polite, listen to me, and ask the right questions. I trust them.Services: Steering & suspension repair, Tire rotations, Wheel alignment, Brakes, Auto maintenanceServices: Steering & suspension repair, Tire rotations, Wheel alignment, Brakes, Auto maintenance