Eastside Motors & Rv's Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jim Henson
a year ago
Recently purchased a used 5th wheel, the deal went so smooth with no high pressure sales and the service after the sale was awesome. They went through the entire camper and checked and took care of any issues that they found. Could not have asked for anything better. Thank you Randy, Susie,Savannah and the entire Eastside team you guys rock.

  Michael Hilton
8 months ago
Went for advice to fix a water heater issue. Staff spent their time going through DIY options. Offered to send someone to my campsite nearby to help if I ran into problems, well, I did. At 4:15 in the afternoon I found I could not make the repair, calledEastside, manager called back in minutes and was sending their tech. Scott showed up surveyed what was needed and made the repair and got hot water going for us again. No more cold shower! They were awesome!

  Alysha Brazee
10 months ago
Our experience at east side can be described as nothing more than excellent with every encounter. There was no pressure to buy but there was always someone around when we had questions. We purchased our unit in March of this year, and we are still able to contact and stop by with any issues and questions. We will continue to support this small town business.

  Barbara Ries
a year ago
By Far the Best Experience I have ever had!. I had purchased a Toy Hauler from an INDEPENDENT party. Needless to say the roof was damaged, and I was unaware. I was referred to Eastside RV for an estimate. They not only blew the competition away with the estimate, but they also far exceeded, my expectations of service and commitment. I live in Colorado and it was an easy decision to make the drive. I cannot thank Randy and Susie enough. you have a lifelong customer and true friend! Thank you , Thank you, Thank you!

  Tammy Walters
a year ago
We had a problem with our hitch and stabilizer jacks while traveling from out of state on a Saturday. Eastside Motors popped up on our Google search. They told us to come right in, even though they were about to close and only had 1 tech at work. They were so accommodating and helpful. Put our minds at ease and worked with our extended warranty. Were even available to answer questions after we had moved on to our next adventure. We can't say enough wonderful things about the owners and ALL of the staff.

  Doug Skillings
a year ago
Had an appointment for 10 am on the 9th to have an estimate done. Sat there from 950am to 1130 am and no one showed up. Watched 4 customers pull into parts department and pull away. Had to find another dealer to do estimate since it was the second time no one showed

  Kathy Bernier
3 years ago
Great people in both sales and service! After the sale, we have received excellent service and attention to our questions both big and small. Allen, in the Service Department, always returns our phone calls and is patient and understanding with all our concerns. He addresses our concerns with solutions and has gone the extra mile to drive to our location to check out the issue. The Parts Department is as good as their word in ordering parts or accessories for us and their pricing is fair. Everyone is cheerful and never make us feel stupid! Eastside Motors and RVs sales, service and parts are excellent! Highly recommended!Kathy Bernier

  Von Russman
4 years ago
I was working in Gillette for the day and had furnace issues , called and asked if they could help me out. They were very helpful and were able to fix it and get me on my way. This was all done in no time and without an appointment. Great experience

  Mark Mullet
2 years ago
My wife and I were traveling in northeast Wyoming when our RV refrigerator failed. Eastside Motors' service department was very helpful in diagnosing the problem over the phone. Unfortunately they did not have the part in stock for our model of refrigerator. Nor did the mfg of the refrigerator. But Eastside did provide me with the mfg part number of the part so I could search for it myself. I appreciate their care and concern.If they would have stocked the part, they were prepared to work me into their shop on short notice. I appreciate their effort to aid us.

  Hope Budd
2 years ago
Amazing service, not to mention the hospitality. Busy shop but made the time for us. Thanks for squeezing us in all the all way from Nevada. Kudos for all that you do for your customers on your busy schedules!. Definitely will recommend you to all family and friends passing thru! God bless!!

  Mark Smith
6 years ago
Our propane stopped working while on a trip from Kansas City to Alaska. I stopped at Eastside and they were very helpful. A Tech even took time to help me make sure I did need a new regulator. We were able to make the repair and get back on the road.

  Laurie Dragicevich
2 years ago
We got caught in a huge wind storm going toward Devils Tower and our whole underbelly was blown off. We were not sure how we would get back to our home in Michigan. East Side got us in the next morning and had it fixed by early afternoon. They saved us!!!! Thank you to everyone there that helped us out!!!

  Sonny Smith
2 years ago
Damage to my Class A was $4,774 from Insurance. I am repairing my self. Was here to day to get some things I would like to of had before we get back to AZ as we been on the road 3 months now. We full time RVs. I guessing they didn't see me in there parts store as I waited and listened to all the talk bout someone hoping to move in there house bout month. I just Hate it when people do PR while people are waiting. My family lives in these parts or I not stop in this town. When I came here there were nothing build below Interstate 90 no Mc Donald eather. Just a note to the shop, Your not the only RV store in this world.

  Lindsay Armstrong (The Superior Finish)
6 years ago
Absolutely amazing and so kind! We have a hybrid travel trailer and we were getting tossed around traveling from the Denver area to Miles City Mt. During the trip we had a mishap with an hidden and illplaced clearance bar that resulted in roof damage and antenna damage. We called them from Douglas, Wy to see if they could at least install an anti-sway system. They were ready for us the minute we pulled in. They fixed up the roof damage got our anti sway system installed and had us on our way in just over an hour. The nicest group of people you could ever encounter. Thank you everyone for helping us out and turning our trip around.

  Dan Dresser
6 years ago
Randy and Tim helped us out. We needed some new batteries on our trip from Indianapolis to Bend, OR. Not only did they get us the batteries, when we needed a new connection made they drove us down to the local Napa and got us back. Also stayed open an hour past closing to make sure we were good.

  Amie Martin
a year ago
The employees at East Side RV are amazing. I was having thermostat problems in 90 degree weather and they fixed me right up. Great service and great people!!

  Thomas Powell
4 years ago
We purchased a camper from a private party and were looking to get setup for the 4th of July. The service department was able to take time and go over the ins and out of my new to me camper and also install a solar charging system. I can't Express how grateful I am and when it comes time... I will not shop anywhere else for our next camper!!!

  Rae Sanchez
6 years ago
Stopped in cuz steps wouldn't retract fully and was having problems with water heater. They were really booked, but took time to help us so we could get on the road again very nice people.

  Billy Risner
4 years ago
Maybe it's me. Where I come from I can't get help. Maybe it looks like I'm not approachable, Maybe it's because I am old, fat and ugly. Maybe I'm invisible. But I can be standing in an aisle at Home Depot, Lowe's, Walmart or any other place of business that is willing to take my money looking for something and have a store clerk pass by me without acknowledging me or asking if they could be of assistance. Over the years I've gotten used to it. But while on our vacation we had an incident last night that put us out and was rather inconvenient. This morning I got up and went to Eastside Motors and RV in Gillett Wyoming and was treated to the kind of service that I am not used to. The people here listen to me, looked me in the eye when they talk to me, actually socialized, we're very helpful and helped come to a solution to our problem. Thank you to Phil and his associates at Eastside Motors and RV.

  Rachel Wicker
a year ago
Good folks, from Gillette, to deal with. This is the second deal I've had with Randy.It's great to see a family business with all the family working together.

  nancy steneck
2 years ago
My motor home slide was stuck. Eastside took it in and promptly fixed the issue. So I could continue to enjoy the FMCA rally in Gillette. Thank you Eastside!

  George Lynchwcs
2 years ago
This business does horrible work, they were going to do a top to bottom inspection on my camper did bother fixing leak under camper, outside plug in gets so hot have to wear gloves to unplug it after 2hrs, left wood shavings and hand prints in side my cabinets and on walls, did fix other items that we talked about. I will have to basically redo everthing i payed them $1900 dollars to do and it took them a month to fix almost nothing... Take your camper somewhere else and save the headache people.

  Daniel Pullen
2 years ago
Suzie and her crew replaced my refrigerator quickly and efficiently. I will and have recommended Eastside RV in Gillette, WY for any and all RV service

  Cole Chezum
2 years ago
Great honest people! No hassle! Took my fifth wheel in to get repaired and very reasonable!

  Joseph Joe Eliason
5 years ago
Although they couldn't help with the repair of my specific problem, they were willing to take the time to help me locate another dealer/repair shop in town who could.

  LAURA LEBLANC
a year ago
Suzzie and the staff at Eastside Rv were amazing! They treated us like family and got the job done well!

  Archive99
a year ago
Went in with questions and left with all my answers. Very helpful folk and too kthe time out to work up all my pricing and finances

  B Mad
11 months ago
Took a long time to get trailer worked on but they fixed her up right

  Sheldon Murray
5 years ago
Meet the owner in Buffalo and talked to him and gave him a pair of gloves to dump his RV, what a pleasant guy to visit with. I would go in when I'm ready to buy.

  Karen
a year ago
Very helpful, had the part I needed. Nice staff.