O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Colby Gomez
a month ago
I want to give a huge shout out to Carol and Shannon for some amazing service. These girls were able to show off some great ingenuity for an emergency situation. I will definitely be back. They make a great team and provide a good experience with some comical relief.

  Mattie Compton
3 months ago
Best experience I've ever had in my life. They helped fix my starter and replace it for me when I was in trouble in the parking lot. Carol and Jared were incredible and a great team. Couldn't have asked for better customer service and will definitely be going here again.

  Cody Pierpoint
3 weeks ago
Brandi helped me out with a battery and she did some research and it was under warranty! Thank you for the great service Brandi!!

  Andreas Horlacher
2 weeks ago
My wife was stranded in Evenston with a dead key fob. The gal working that day sold her a replacement battery, then went the extra mile and installed it for her. Crisis averted! Thank you!

  Jay Mangum
4 months ago
Fast and reliable, just like every other O'Reilly's location. Love it.

  ashton anderson
4 months ago
Staff is very professional and helpful here. Thanks Jared for your assistance!

  Laci A
a year ago
I appreciate the staff for helping me get what I needed today. Mike at the Evanston location deserves a raise. He's an excellent asset to the business & went above & beyond to get me the parts i needed, when he didn't have to. Thank you!

  philsalee
2 years ago
I wish I could give 10 stars!! I was on a long trip from OR to CO I just about lost my drivers front wheel doing 80mph. The staff was so helpful getting me tools and part that I needed to get myself and my two boys home. NEVER in my life have I had such AMAZING customer service! Thank you guys from the bottom of my heart.

  Timothy Hodgson
a year ago
Fair prices on automotive parts and accessories. Staff will check electrical, check engine light problems and help install some items like wiper blades, batteries znd some other items. Great price on oil and filters especially when on sale.

  Chevy guy
3 years ago
I worked with Rin and Shannon in regards to some parts for my vehicle, they were knowledgeable, helpful and my parts needed to be ordered.These ladies know there parts, are knowledgeable, helpful & the parts were there as they said they would be.There customer service and follow through was excellent.Thank you Rin & Shannon, I appreciate the solid customer service.

  Kallee Montes
6 months ago
Shannon thank you for All the help you gave us and your hospitality !

  Rebecca Goodman
4 years ago
Staff greeted me as soon as I walked in, asked what I was looking for and looked it up for me.They found exactly what I needed and asked for my rewards card. The staff member then helped me with a refund on a seat cover that didn't fit and gave me suggestions of where to find the one I needed online.

  Bob Armstrong
2 years ago
I have dropped in many times to O'Reilly's in Evanston for parts and anti-freeze and oil. The management has it's staff well-trained and are happy to assist in every way. Highly recommended. Thank you! 5/5

  Derrick Bronson
3 years ago
They have always been very good to me. Shannon really knows her stuff and goes the extra mile to always make sure people are taken care of. I would recommend this store to anyone

  Danae Becenti
5 years ago
Everytime we come into this location we seem to be invisible. My husband walked through today and got his list of supplies, then waited 10 minutes at the register while 2 employees sat at a computer. Needless to say, my very patient husband ended up walking out because the employees were too busy to take our money. This kind of costumer service to locals shouldn't be tolerated, especially when it's everytime we come in. We're still in need of auto parts but not looking to waste time at Oreillys.

  Jenifer Fosnaugh
2 years ago
We had a check engine light on our RV as we were coming through Evanston. Shanon helped us read our OBD2. Once we had the code she really went out of her way to try to help us locate parts. It was a pretty stressful day for my family, I appreciated Shannon's friendliness and help!

  Mark Schofield
7 years ago
Eager staff, anxious to help. I went there looking for some GM Transynd fluid, and the staff helped me find the closest equivalent. Accurate information was available on their computer system, and they were happy to lend as much assistance as possible. Well done!

  Joel Ewell
4 years ago
Needed a power steering pump for a 97 Chevy Lumina. They had the part Which I took with me. to avoid a core charge. Since I just changed the pulley there in the parking lot they let me borrow the puller to get the job done real quick. Worked great I had my own cordless impact wrench to get the pulley off. Then back on.

  Melanie Harker
3 years ago
Shannon is the best parts pro there is, she can do it all standing on her head. She is great at hunting down that rare part or sorting through a troublesome situation. They dont pay her enough. If you find your self needing something from here, talk to Shannon, tell her I sent you ... ...

  Israel Rodriguez
a year ago
Service was really good they didn t have what I needed but the guy who helped me did his best to try and take care of me

  David Dunne
3 years ago
Able to find the tools my fleet manager needs, reasonable prices, and quick check-out. Needs a little help of notice as you enter and offer to help you find what you are looking for, and the network was having problems all day.

  Tammy Anderson
2 years ago
Just went there this week. They are very helpful. They do their best to get you what you need. Fantastic customer service. Thank you all.

  Shirley Pobst
5 years ago
Really had a great experience here. Customer Service was very helpful in letting me know I was buying the wrong antifreeze for my car. And they put it in for me! Thumbs up.

  Chandler Olsen
a year ago
Rin was awesome! She was very helpful and friendly and helped us get back on the road.

  Draconisar DeathReaver
5 years ago
Always great and wonderful service there each trip I've made in the store. Even if they don't have the part I'm needing they do their best to find it for me.

  Danielle Rheault
3 years ago
James was really helpful when we went in to get a filter for our truck! It was not on the shelf and he was able to locate one in the back.

  Kevin Munoz
a year ago
They always help price match everyone come buy parts. Get service and always have part we need help get daughter car fix ready to use...

  Brian Garner
6 years ago
Awesome customer service. I went to several other parts stores before o'reilly, the other stores were rude and very unhelpful. The guys at o'reilly took the time to really help despite the fact they were extremely busy.

  Joey Steed
a year ago
The young lady at the counter was hands down most knowledgeable employee I've dealt with and I've shopped in numerous oriellys in numerous states.

  Manny Pascoal
a year ago
I Needed my truck scanned and Roger and Rin were very helpful and took time to help me and answer all my questions thanks for all your kindness