O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leah Cisneros
3 months ago
Tom Wintermoat helped us today when my partners alternator went out in his truck. He was kind and personable. After my hubby put the new alternator in and we returned the core, Tom checked everything out to make sure it was all good to go.

  Rory McQuerry
2 months ago
I've spent thousands of dollars here and the last time I came in for parts I was met with indifference and got little to no help. I've never been rude or short with these guys in even the most challenging of situations but when I was in last the guy was short with me and I was leaving with a battery in one hand and 3 coolant jugs in the other and he didn't even help me with the door. You guys lost a loyal customer.

  Alyssa Seigworth (Lysa)
8 months ago
stopped due to tires feeling loose on car a.d my trunk was packed with camping items and I couldn't find my 4 way with so much stuff and a broken ankle. Mason was amazing hecame out the the 4 way and checked all my lug nuts finding just a couple loose. great service and thank u so much mason for your help

  Frank Falcon
a year ago
They don't have much in stock, the staff isn't very helpful (they used to have one employee that was awesome but haven't seen him the last few times I came in).

  Kris Johnson
10 months ago
I went in and asked to use a code reader and I left my wallet with 200 in my wallet and I bring back the code reader and my money was stolen by one of the employees I do not recommend going in there unless u have to

  Renae Sheets
8 months ago
Caleb at O' Reilly Auto parts in Douglas. Is Very Knowledgeable and just very polite and Caring, THANK YOU SO MUCH

  Matthew Wagner
2 years ago
Employees are clueless and pretend to be knowledgeable. Products are way overpriced. Have had the same experience at multiple locations. I will never shop in an O'reillys store again. One of the employees at the store in douglas even had the nerve to tell me to replace the hinges on my truck door because I "had to slam it to get it to shut". My door shuts fine and no, I didn't slam it. The same employee told my brother that a radiator hose wouldn't work for his truck so he shouldn't buy it. Wouldn't even let him look at it to see if it looked right. It was the part he needed.

  Myalee milo Rodriguez
a year ago
I am so glad they have O'Reilly's here, if I need any parts they usually have it, if not they'll get it ordered & you'll get it within 2 days, it sure beats going to Casper.

  Faith Hope
2 years ago
Needed a patch for pick up exhaust. Can't get into shop for a month. Helpful assistance over phone and at location. Dependable stock information and super easy to find in Douglas, Wyoming.

  Marilyn Lenzen
8 months ago
Very helpful and was willing to help me in the parking lot with my vehicle

  marisol garcia
4 years ago
Don t you go asking Diana for any help. She ain t much help all she laughs and don t say much and walks away instead of asking another team member to help.

  Armando Aceves
11 months ago
I needed a light bulb for my cars head light so they had to order it and it was there the next day for a grate price

  Lindsey Bell
6 months ago
Joke of a company. Help has no clue what they are doing. Will never do business here again.

  Justin Gollnick
3 years ago
These people are what make me believe that great people are still around.. Truck broke down carrier bearing blew out of course my truck is c notched and lowerd im on the side of the road call a ride drive into casper as there oreilly auto parts claimed to have 4 in stock and that they for sure had my part well guess what they didnt its now 7pm of course I call douglas as my trucks between the two and they had one problem was they closed at 8pm I called begged them to stay open late so I could drive to douglas and get the part I needed the fella didn't seem to want to but he said I got it pulled for you I made it at 8:02 and the guy welcomes me in and is down right amazing thanks to this guy my night was saved highly recommend

  Cable Thompson
3 years ago
Orileys auto parts is an alright business good customer service and great tool rental services. Also, they have wide selection of parts and if you have to order one in it usually only takes like 2 days. I'd recommend our orileys over napa anyday

  Kelly Kern
5 years ago
Maybe I should give you 5 stars. After all the the heavy set clerk with the short grey hair who drove me out of the store with her rude attitude actually made me go to NAPA to buy the headlamp I needed. I paid $14 at NAPA and O'Reilly's wanted $28.So thank you lady. I won't be back and I'll be sure to tell all the truck drivers in the oil field I work with to go to NAPA as well. Save money and no bad attitude.

  Carlin Comm
a year ago
I was looking for press in bearings for cart wheels, they didn't seem to have any, but I was referred to the local hardware store that did.

  Kale Shelver
4 years ago
Douglas Wy, Orileys is literally the worst parts store on earth. Customer service is a joke. I Ordered ball joints for a 97 Ford F-250, was told it ll be here tomorrow ...4 days in a row. The total would ve came to $89. Finally I checked on Amazon and the parts were shipped to my door the next day. What happened to the old days of visiting the parts store... never..again.

  Joseph Galarza
2 years ago
Great customer service they need to quickly bring stuff that they don't have in stock quicker into the store

  pamela Goodall
7 months ago
The gentleman Was great and very knowledgeable and kind

  Bishop Hahn
a year ago
They usually have what I need but very quiet people there

  Shana Pascoe
6 years ago
Great customer service, good selection, wish the turnover rate was a bit less, but they always accommodate, and can order in parts too.

  To So
4 years ago
Overall pretty good service and prices. The selection of bigger tools is not good but most parts are in stock.

  John Eitzen
2 years ago
The people that work there are friendly knowledgeable and they keep the store clean

  Phyllis Warner
6 years ago
Good store good sales staff I never have no problem getting what I need

  Adrian Hostman
a year ago
Generally have what I need in stock. Open after 5 helps out alot.

  JP B
3 years ago
Really a great bunch of Technicians working at this shop; help you w anything.

  Tim Smith
a year ago
People off the farm at know nothing about parts should not be parts people

  Jack Meoff
a year ago
Don't go to Precision Auto. They take advantage of women and take high dollars for no work..

  Robb Grandpre
7 months ago
Matt and the staff go above and beyond