Tyrrell Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paul and Jessica Tafoya
4 months ago
We've taken several vehicles to Tyrrell and most recently had our truck repaired from pretty severe hail damage. Jonnie and his team were excellent at communicating with us the entire time. The truck was completed in a timely manner considering the amount of work that needed to be done. We are very grateful for the amazing customer service we received throughout the entire process!!!

  Alexis Mitchell
5 months ago
I had my vehicle stolen only to be recovered with major damage. From day 1 they were amazing in helping me navigate not only dealing with my insurance but making me feel comfortable and knowledgeable about each repair on my car. I would highly recommend them for customer service and quality of work.

  John Sanderson
a month ago
Service person outstanding to help with Backorder parts and rentals extension delaying completion. But still hoping Jeep Compass gets done.

  Kaila Mueller
a year ago
Extremely friendly staff! They communicated very well with me and let me know how my car was doing. A little background, my car got hit by an uninsured driver and the bumper was ripped off as well as some internal damage. This place worked with my insurance very well, stuck to the estimate given and my car was done in a timely manner!

  A. Rochaun Meadows-Fernandez
a year ago
If I could add six starts I would. I walked into Tyrrell Collision Center feeling nervous and forlorn after I broke my car door sensor from slamming my seatbelt in the door. I didn t realize I d dented the interior of the car door. Jonni & Jenna preformed a Christmas miracle and had my car ready to go in less than 8 hours. The customer service was so warm. I felt like an old family friend. Thank you to this wonderful team.

  Erik Sabo
3 years ago
My wife dropped her car off here for hail damage repair, she was told between 2-3 weeks but no more than a month in the shop. I understand how busy they must be however after 4 weeks our rental car was not covered under insurance. My wife called and pleaded with the service department to please hurry up so she would not be without a car, did they care or rush to get her car finished? Nope the only response we got was 'we may be able to help with the rental car' they did not nor did they call my wife back with any updates. We waited another 2 weeks without her having a vehicle, a total of 6 weeks, anytime my wife called for updates she was gave the run around or told 'soon, soon I promise'. When we were finally able to pick up her car we were given a weak apology, when my wife explained the unfortunate situation this put us in the guy just simply said 'Yeah it seams like they've all taken this long lately'. Terrible experience. I would not recommend, find somewhere else to get auto body repair because it's clear they do not care about their customers.Service: Body & Trim

  Phil P
3 years ago
I got in an accident with my Mini Cooper and initially called Caliber Collision but since they didn't like money (six+ weeks for an estimate) I took it to Tyrell who were able to get my car in the same day for the estimate.Even though the Mini is an...interesting car to repair they did an excellent job and the only issue was shipping from BMW was a bit delayed due to COVID.Excellent body ahop

  Theresa McIntosh
4 years ago
The communication with this place is non existent. Contacted them back mid october to fix my vehicle and had to call them every time to check on the progress of my parts after them telling me multiple times theyd call me even if the parts weren't there. A month and a half later they finally have parts in... and that's after I had to contact them again. For the 8th time

  W R
6 years ago
My truck was sideswiped by a Subaru and then basically destroyed by 2.75" hail two weeks later. Tyrell Collision gave me an estimate of 4-6 weeks once the truck was in the shop. They finished up in 5 weeks, right on time, they were easy to work with, and the quality of work was fantastic. My truck looks pretty much new again! I will definitely use them again if I need body work in the future.

  DAVID I. Klein
2 years ago
JENNA IS FANTASTIC. I FEEL SO SORRY THAT SHE HAS TO WORK FOR ROCKY. HE HAS NO CUSTOMER SERVICE. TOLD A DISABLED VETERAN THAT I CAN TAKE ME TRUCK ELSEWHERE IF I LIKE HIS RULES. SO I WAITED THREE WEEKS TO BRING IN THE TRUCK. THEN THEY ORDERED THE PARTS THEY NEEDED. ALSO I HAD TO HAVE MY TRUCK OUTSIDE CAUSE IT'S A F -150 WITH ALUMINUM BODY. IF HAIL HITS IT I HAVE TO PUT A CLAM ON MY INSURANCE. CAUSE ROCKY SAID IT ACT OF G-D. THEY HAVE MY TRUCK AND MORE DAMAGE HAPPENS I HAVE PAY$$$$. GREAT!!!! BUT THERE STUFF COME'S IN. THEY CARE MY ABOUT THERE STUFF NOT THE CUSTOMER'S. THEN TODAY ROCKY STARTED WITH ME CAUSE HE THOUGHT I SAID SOMETHING ABOUT HIM. I ALREADY PAID WHAT I HAD TOO. HE WANTED MORE MONEY CAUSE I HAD TO LEAVE MY TRUCK TRAILER THERE. STORAGE CHARGES. THE DEAL WAS TO LEAVE IT WHEN MY TRUCK WAS IN FOR SERVICE. I HOPE U'LL DON'T EVER GO HERE FOR ANY REASON. PLEASE DON'T. ROCKY EVEN CALL THE COPS ON ME. THE COPS LET ME LOAD MY OTHER TRUCK UP AND GO. GREAT CUSTOMER SERVICE. DO YOU WANT TO THIS KIND OF SERVICE. I HOPE NOT.

  Thomas Leone
4 years ago
Took them awhile to get my vehicle done. Had issues with communication. Their color match was not as precise as I thought it would be.

  Britnee Hankins
7 years ago
Amazing customer service! Rocky and Taylor are always very helpful!

  Dale Farley
2 years ago
Rocky was excellent and would do business here again.

  William Warren
2 years ago
Great people and fast quotes

  Debbie Bennett
5 years ago
Very professional very helpful very freindly !!

  Tommy Padilla
5 years ago
Not Bad Not Good Eother

  Michael Lucero
3 years ago
Nice folks to deal with