Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Caitlin Kent
5 months ago
I just have to say that they gave me the best experience ever. I had my car vandalized on 11/6/23 and they got me in on 11/7/23 and had me done in a day. Greatly appreciate them and all their hard work!!
Dee Hansen
5 months ago
I had warranty work for them to fix on a piece of glass. It took 6 months and many phone calls but they did come through in the end!
Troy Leezy
a year ago
Do your self a favor and do not buy anything from them. We bought windows for our home project. After two weeks of placing a 20 window order we decided to eliminate two windows off the order. Even though the lead time was over 9 months out they refused to take them off. Then, once the windows were delivered, the brain dead salesperson failed to order three of them. Answer, too bad so sad, you are back in the queue and must wait an additional 5 months. My recommendation is buy Pella, what we should have done.
BigChev 55
2 years ago
I was quoted $280- 320. Price jumped to $344.They damaged the paint on my frame. Their "fix" was to use a marker. Very unprofessional and would never use again. I will tell anybody I know about my experience today. Next time I'll go to FT Collins.Service: Auto rear window replacementService: Auto rear window replacement
AJ Medina
3 years ago
Ordered parts that took almost two weeks to arrive, shipping error by manufacturer was not expedited and resulted in another long ship time. Sales rep seemed unconcerned about these issues. Would not recommend doing business here and will recommend going elsewhere due to poor service and demonstrated unwillingness to earn your business and trust.
A R
2 years ago
One of the worst experiences I've had with a service provider. They installed my door incorrectly causing massive damage to my tile shower and when I called the owner he told me it was my fault for asking for a shower door. I can't even describe how rude he was. Had to threaten him to get money refunded.Service: InstallationService: Installation
Tesla Fulk
a year ago
I called and ordered two small home windows from them and 3 months later I had called...the order wasn't even put in. They price gouged me when they expedited the order and the manager was very rude with me when I told her that I wouldn't pay the amount that they had up charged me for expedition when it was their fault that the order hadn't been made
Jamie Otis-Wertz
6 years ago
Highly recommend!! B & W's help with my new custom home build was second to none. One of the very few contractors who were true to their word during this endeavor. Thank you, B & W!
Jeremy Tuck
6 years ago
We recently replaced all of our main floor windows. Ryan with B&W came out and helped us measure the old windows... when the new windows were delivered, they all fit perfectly. The installer had all nine windows finished in a day and a half. Now our house is more comfortable and we don't hear as much road noise. I'd definitely use B&W again.
Rob M
5 years ago
Recommend you stay away from this company, at least in my personal experience. I tried to see if they were able to come take a look at a window that isn t functioning in my home. She said they are too busy fixing actual broken windows and can t help me. There was no offer of a timeline where they might be able to come out (I certainly understand there being a priority placed on broken glass) they simply told me I d be waiting a long time . I ve never come across a company who wouldn t put you on a waiting list or anything I guess their business must be booming.
Jennifer S
5 years ago
I turned my screen in on a Thursday, just a typical bedroom window screen . They said it would be done the following Wednesday. Friday came, still no word from b and w that it was ready for pick up. I went to the shop to check on it. I walked in, there were three people sitting in there that didn t even acknowledge me. I was not acknowledged until the desk lady walked in two minutes later. Apparently B and w doesn t give a hoot about customer service whatsoever. My screen was ready, it was $24.00 just to rescreen a screen and be treated like my business wasn t needed. I will NEVER give them my business again and I do NOT recommend them to ANYONE.
Ken Atkinson
3 years ago
This was work on a lobby door a big glass and metal frame not something you could get service easily from just anyone. The technicians sent were knowledgeable and explained the issues found. Polite & professional we really appreciated the service.
Donald P.
6 years ago
They suck. Won't wrap cut glass in a safe manner. Gave me window glazing so old I couldn't even use it like modeling clay. Typical Cheyenne attitude, "We're doing you a favor mentality". Not really. Cost me double to get job done right. I worked in this industry before. Never would treat customers like that.
Mark Sunderhuse
6 years ago
I will lower this to a one star review based on recent experience if not rectified.We ordered a very large amount of glass from B&W for a home in Evergreen Colorado.The windows were ordered months prior and scheduled for August only to have a partial order arrive over two months late without apology or compensation.Upon further inspection by our builder and framer some windows were sent with wrong dimensions and not at all close to fitting the window openings.They are causing a meaningful delay in completing our home.We also are keeping fingers crossed that some frames arrived at another company under B&W direction to have special glass installedat Vista.The follow up service to our builder who has placed orders for our home and many others has fallen on deaf ears despite many calls and emails.Given poor service, poor attention to meeting specs from Anderson as the manufacture and very late delivery it may be a sign of the times that things are to good at this company and they will regret it during the next downturn.I ll report back after I call the rep in the am which is disappointing in and of itself that a homeowner has to step in at this juncture.Buyers and builders beware.
Leonard Bowman
6 years ago
B&W installed a pair of commercial entry doors for my store, which is 50 years old and not the easiest building to work with. They know they're stuff, met all my expectations, friendly, professional, highly recommended!
Lord Rob Stevens
2 years ago
called and made an appointment when I got there the guy at the desk said the glass cutter was gone until Monday. Why couldn't they have told me that when I made the appointment? Never do business with them again.
Esmael Escobedo
2 years ago
They couldn't even cut me a quick piece of glass. Said it would be ready by next morning. 3 days later still no call. Good thing I didn't wait.
A h
2 years ago
Scheduled to fix a window almost 2 months ago. Still havent come fix nothing! I dont recommend at all no wonder they have so many bad reviews
Bonargez 1967
9 months ago
Awesome crew, delivery times are practically non existent
Augustina Merritt
2 years ago
Very courteous professional had me in and out in no time. Best price in town!
jene wangerin
3 years ago
Horrible communication and customer service , after 3 days of calling repeatedly trying to get a quote , they gave me a overpriced fee, I told them a different company was cheaper and asked if they offered a military discount which he didn t answer and basically said go with the other company, I went with the other local company who was kind and cheaper!
J Greenough
5 years ago
We had a great experience with B&W Glass. They came out today and replaced a window under warranty and did an awesome job! Thanks!!!
John Cazahous
3 years ago
They do not stand behind their work. Larry was contacted many times to repair the faulty installation and he just kept on blowing me offService: InstallationService: Installation
chad faulkner
6 years ago
These guys helped us with a extensive addition and they knocked it out of the park I would only give them five stars And thank you
efrain moreno
4 years ago
Just moved here. Great service by employees who really care. Our go to spot for Windows
Keith Coffelt
a year ago
Excellent customer service Evan, I appreciate doing business.Service: Auto windshield replacementService: Auto windshield replacement
Deb S.
7 years ago
Excellent company-great customer service, fair price, very good workmanship, and overall great to work with. Repeat customer and our go-to for all things glass.
Daniel Clark
3 years ago
Great local business. They get the job done with pride and professionalism.
Please No
6 years ago
When my window broke they were too busy to get to my apartment, so I brought it to them. They fixed it fast and were cheap!
Bill Pentland
2 years ago
These folks are considerate and helpful. I've never been disappointed.