Rocky Mountain Yeti Afton Jeep RAM

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shonny kins
4 days ago
I ve wrestled with this situation for awhile now, but feel that it needs to be shared with others, so they don t go thru the same thing I did.I took my Hummer (which was in almost perfect condition, I might add) in to have them fix my heating system. It would not blow any air at all. And well, I needed warm air for the winter. They had my Hummer for close to a month. Almost $4000 later (which was also an absolutely absurd price!) I get the vehicle back. It would now blow warm air through the heaters, but my air conditioning no longer works. They also ruined half of my gauges, as well as banged up the dash pretty bad, as well as scratched the clear plastic that covers the gauges. And there are now buttons that don t work, as well as the 3 dash lighters/power outlets that don t work. There was a lot of creaking in the dash after they worked on it as well. I was able to go in with tools and tighten down my dash to fix it, but I ve had to deal with the other problems ever since. This was an absolute nightmare to deal with. My vehicle left there in worse shape than it was when I took it in.When I talk to them about the problems, they said that they could fix them, but it would be MORE money. What a scam.Edit: my heater worked for a whole month after they had it. Do yourself a favor and avoid this place if you value your vehicle at all. It will get damaged, and you ll get stuck with dealing with it.

  jimmy Schnittjer
3 years ago
Great people great time talking n checking out vehicles. I truly enjoy the people here. So helpful. Much n respect. Hope to see you again soon. Possibly that 2008 jeep.

  Casey Tillotson
4 weeks ago
I bought a powerwagon from this company . They took the auxiliary cable out of it for the warn wench , When I went back asking for it they said that they cost 595.00 dollars

  Chris Atkins
7 months ago
If you are driving through the Star Valley and your truck has problems this is the place to stop at. They are very professional and helpful. Very courteous and care about their customers. They will not take advantage of you. Will stop here again if I have trouble and I'm in the area.

  Whitney Orme
4 years ago
Shawn & Steven did alot of work to make sure we got the truck we wanted and body shop got the bed we decided on. Best people around with awesome work and deals. Cannot wait to get the truck home next week. Body shop is traveling this weekend to go pick up the bed in utah. Shawn is going out of his way once it's done and put together and set everything up how we want it. They have gone step by step on making sure everything set up how we want and explaining everything, showing step by step.

  Stephanie Goebel
9 months ago
I highly recommend Yeti in Afton!!! Found what I wanted while at work on a Monday paperwork was done in 15 minutes truck was delivered to us in Utah by that Thursday! Best and easiest car purchase!Thank you Jamie and Josh, you guys are the best!!

  Sean
8 months ago
They had my truck for over a month to find a short draining the batteries (diesel). They ghosted me to the point I almost called the cops. I got an apology because they couldn't fix it, but still charged me for battery terminals. After I got it home I grabbed an ammeter and YouTube'd the problem. 10 MINUTES to find the culprit. $200 for parts and all fixed.

  Wayne Hall
a year ago
Rocky Mountain Yeti is my go-to place for all of my vehicles! Since we moved to Star Valley two years ago, I ve taken my cars in on several occasions for oil changes and tire rotations. Scheduling has been seamless and timely, and I ve never felt like I ve had to wait too long for the service to be done! I ve also needed to have some glass replaced a few times. Jamie and Jared are the best, getting me in quickly and fitting their schedule around mine! No reason to take my car anywhere else!

  Kyle Stenberg
a year ago
Wish every automotive shop experience was this awesome! Was in a pretty big bind after my work vehicle was hit, and the crew at Rocky Mountain Yeti went out of their way to get me up and running again. Friendly, timely, and professional place! 10/10 experience!

  Dave Walters
a year ago
Made an appointment over the phone for my new Ram 5500 RV that needed some warranty work and a recall done. Had to wait over 3 weeks to get in but I was fine with that. Took it down on appointment day and dropped it first thing in the morning. I get a call from them later that day leaving me a message saying your Ram is ready for pick up. I was concerned as the 4 items that needed done would take time to get parts and I couldn t understand how it would be done already. I called the service department and they said that they can t get the parts for the recall, the vibration issue I have they feel too but can t diagnose, and the other two issues they don t know how to fix. I asked them to take more time to get this stuff fixed as I live an hour north and didn t want to come back after already waiting almost a month for my appointment. They said they would work on it but after another week passed without a call I showed up at the dealer to ask what was going on and the gentleman in the service department said that they haven t been able to spend time on it and he said to be honest we just don t have the manpower to fix ! Now I am waiting for another dealer even further away to work on it. Last time going there and don t recommend to anyone else .

  DJ Illinois River Valley Calls LLC
10 months ago
Torie and Mitch went way above their service and was so helpful when I had issues with my truck. They found the best solution and also kept prices in mind. I want to give a big thanks to the two of you for your awesome advice and help!!!

  Matilda Ivie
2 years ago
We have used Yeti on 2 occasions. The first went so smooth and the insurance process was seamless. The car came out looking brand new! The second was a nightmare due to insurance. Jamie went above and beyond to make sure the insurance covered everything they should and that we were taken care of. The repair on this was perfect as well and they even made sure we had a rental while our car was in the shop. Very, very highly recommend. And Jamie deserves a big raise!!

  Bekah Dunn
a year ago
Highly recommend these guys! Mitch their service manager was awesome and thorough on fixing a part that wasn t something they messed up on! They were awesome and all though they were crazy busy they still kept me up to date on my truck! And made sure everything was top notch and working! Thank you yeti for all your help!

  Brittany Gilbert
a year ago
All Right, so here is my little store! I went in to Yeti Afton, to look at getting a new to me vehicle. I was in an accident early this month, and have been with out wheel for two week. I the mix of that, I'm moving at the end of this month. Thanks to Great Sales team, they help me out in a very Difficult time in my life. Thank you so much for making the light at the end of the tunnel a little easier to see.

  Michael Flannery
a year ago
We went to the one in Afton Wyoming. Tori was our service writer and she was amazing!!! It was simply stated the best service experience we have ever had!! The Technician was phenomenal and only fixed what needed it, even when i had requested work to be done (that didn t need to be). He made a video explaining why it didn t need to be done. He showed me what did need to be done. It was amazing!! He fixed everything and SAVED me money. This is hands the dynamic duo of automotive service. I can not recommend them highly enough.

  Chrissy Jensen
a year ago
I had made an appointment for an oil change at 10 am. I scheduled it early because I needed it in the afternoon. I dropped it off 15 minutes early and went back to work. At a little before 1, I went to pick it up and it was still in the shop. They told me they didn t know when it would be done because the tech was on a test drive. The lady at the front was very nice and did her best, but I had to wait until he returned. Why wasn t it done? He wanted to ask if I wanted my air filter changed. Why didn t the tech call to ask instead of waiting until I showed up? I said no to the air filter and still had to wait to get my car, let him finish his paperwork, and pay. I didn t get out of there until after 1:30. Why have an appointment at 10? I don t know why - but I know why I won t be making another appointment there.

  Amanda
5 years ago
I bought my beautiful 2016 Malibu from the wonderful Yeti folks last year in September. I was very pleased with my experience with Shawn. What I liked most about their customer service was how smooth the entire process was! I appreciated how they work with you on getting them a down payment. I also really liked how my salesperson took very good care of me and was always readily available to speak to over the phone for any questions that I had. I would highly refer my friends and family to this dealership.

  Bill Houx
2 years ago
Customer service was great! They never missed a beat. My only issue was with the pricing being high, however based on the market and the truck I bought they're all high priced at the time no matter where I looked. Bought the truck anyway, so that's on me. Found a couple of issues that they were willing to repair and did so quickly and even delivered the truck to my home 2 hours away.

  Jamie Stamper
a year ago
Rocky mountain Yeti Afton was amazing to work with. they provided amazing service. the salemans Josh went up, over and beyond to help my son find the perfect truck, and never stopped until he found the one that gave him that huge smile. thank you so much Josh for the top of the line service you provided us with. If you looking for a new/used vehicle asj for Josh, he is the man!

  PSN Guest
3 years ago
Recently traded a vehicle in for another one. I worked mainly with Dillon. He was excellent help. He was diligent about finding me the right vehicle for my family. He even stayed late to help me pickup the vehicle. The trading and selling experience was flawless. I couldn t be happier with the service. Overall I will definitely keep them in mind on all my next vehicle purchases. Thanks Dillon.

  Sharon Brown
a year ago
Not able to give NO stars but that's what I'd give. Took my side by side in for service/oil change. Took more than 2 hours and I had to leave for an appt. Had to get a ride home. Next day I was dropped off to pick it up and was unable to get it for over 30 minutes because it was blocked in.I made a short stop on the way home and when I came out all the oil had leaked out! It took awhile to get people there to get it running, and 2 hours later I got a ride back. Again, took awhile to get a ride home. A day after it was returned I found a small oil stain under the vehicle! $90 it cost for about 5 hours of my time and I never even got so much as an apology for them not doing a decent job on an OIL CHANGE!

  Daniel Taylor
3 years ago
These guys are awesome to work with they made buying my truck so easy and fast. Shawn was an awesome guy to deal with as well as the guy that does the finance paper work. They were fun guys to talk with and do business with. Shawn is by far the best salesman I have ever dealt with he is up front and we felt pretty he was honest and up front with us

  david madera
2 years ago
I drove 138 miles based on this man's word and reviews from other customers. Tom and other team members held true to their word. I was surprised to be treated well because I'm used to being treated based on my appearance. Tom and staff are stand up guys. Rocky Mountain Yeti Afton, best dealership I have ever experienced.

  Cyd Davidson
2 years ago
Dealing with Ricky Mountain Yeti in Afton and salesman Mitch Allred has most definitely been the easiest and most fun vehicle trade I ever experienced. Mitch was the most honest, up front, knowledgeable salesperson I have ever dealt with. Everyone at Afton Yeti was so friendly, outgoing and mainly honest. We most definitely will deal with Rocky Mtn Yeti and Mitch for our next vehicle trade. Highly recommend this dealership!

  Mark Wall
4 years ago
Unbelievable customer service!!! We had a flat tire while traveling through the area and the local tire shops were too busy (2-hr wait) to help us out. We were sent down the road to Rocky Mtn Yeti who could not have been nicer. They pulled our car right in and in just a few minutes they fixed the flat and sent us on our way. Thanks so much, you took a lot of stress out of our vacation and Yellowstone was great.

  Lance Griter
2 years ago
My interactions with RM Yeti RAM have been very pleasant. They are always nice on the phone and in person. I visit about 1x a year for an oil change while in the area. I have had a few miscommunication times between parts and service, but I've appreciated the follow-up. I'll definitely be back.

  Nan Burton
2 years ago
We had a great experience at Rocky Mountain Yeti Afton! Allison Stancer was the best salesperson with whom we ve ever worked and we ve bought and sold lots of cars. She was really responsive, helpful, fun and thorough. Additionally, Shawn, Luke and Darrian were all really knowledgeable and responsive, so the entire team made the process flawless. We love our new Jeep - thanks Rocky Mountain Yeti Afton!

  Brayden Burns
3 years ago
Just bought my truck from Rocky Mountain Afton and couldn t be happier with the truck and the process. Kirsten and Luke were unbelievably easy to work with and so nice and accommodating. Highly recommend checking out their inventory. If they don t have what you want, let them know what you re looking for and they ll find something for you!

  Lisa Crocker
4 years ago
Shawn is the best! He helped my daughter get into a safe, reliable car that she could afford. We had a great, easy experience! Highly recommend asking to deal with Shawn. You won't regret it!

  Rebecca Simpson
4 years ago
We had a wonderful experience, with no pressure, in purchasing our new truck in Afton at the R.M. Yeti. Shawn, aka "The Bearded Sakesman" and the guys were great to work with. Very knowledgeable, very polite and very helpful. This new RAM truck is awesome!! Thanks Shawn for making it all happen.