Johnson & Sons Co Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  andrew thomas
4 weeks ago
About two years ago I bought a 2017 Jeep Renegade from them, the price was high, but the service was great. It has an odd problem where it prematurely shifts into fourth, but other than that I have had no issues after 22,000 miles. The dealership does try to pressure some customers into financing if you are getting yours from a credit union. Vehicle did make it on three 1,000 mile road trips with no problems.

  europn3
2 months ago
Nate and staff were incredibly helpful and great to work with. They worked with our schedule to make it happen. Very kind, professional family owned business. The price was right and we trust them. Will definitely do business again! Thanks again for the amazing Jeep! Nate you are the best!

  Sales 629
3 months ago
Nate was Great ! He went above and beyond to make the deal happen. He worked around my crazy schedule, brought me several vehicles to look at and test. He even picked me up and drove me to the dealership for the final purchase. A Big Thank Nate for making this a great buying experience.

  Terrence Ziemann
3 months ago
Waited almost a Month for Delivery of New Car. I made it clear I did not want a Demo. It was delivered with 461 Miles on it. Then they lied stating it was brought in from a Dealer in Iowa. After I got it home I found it was brought in from a local Dealer in Wisconsin.It was not preped for delivery and the interior was filthy. Unfortunately I did not inspect thoroughly or I would have walked away from the deal. The one shining star in this shop is the parts department getting my Weather Tech Mats in 48 hours.Three weeks later, after they told me they would look into it I have not heard anything from them.Still waiting for a response. 1/10/2024

  Cathy Landerholm
2 months ago
My elder parents have been going here forever. I'll purchase my next vehicle from them as well. Trusted service!

  Michelle Goodwin
7 months ago
I have been going there for a years now. Absolutely impressed by how Wes treats people when coming in to have there vehicles fixed or just a question on them..he truly takes take to listen to your concern and not just blow you off. Great job Wes.

  dominique witter
3 months ago
Dewy is a great sales person and had my equinox for some time now. No issues.

  Nick G
7 months ago
AVOID THIS PLACE!!!!!Waited 2 weeks for service with then knowing we need a loaner car since its our only vehicle. The service manager said they can work something out.My wife takes it in and explains that she can't be without a vehicle since she had a heart attack 3 weeks ago. She is a disabled veteran. She went with her friend and was told , rudely, by the service manager there are no loan vehicles available.He then diagnosed the issue, which was exactly what the code reader said, and she told him we need to take it somewhere they have a loan vehicle for her.The manager got angry, irate, was rude. All towards my wife just e weeks since her heart attack, which he knew.avoid this place at all costs. Rude, lying, unprofessional, and a don't care attitude.

  Remington Wiater
8 months ago
Great experience in leasing a new truck and for service that comes post purchase. Making appointments is easy here and everyone is helpful. I genuinely felt that the goal was to value my business and make sure I wanted to return.

  Todd Johnson
3 weeks ago
Service department way helpful and accommodating. Highly recommended!

  James Eidler
6 months ago
Employees are always friendly and ready to help you. They r not pushy like the other car lots.

  Lauren Koopman
a year ago
Wonderful place to do business. I recently got an amazing deal on a 2014 Chevy Spark with less than 100,000 miles on it through Johnson & Sons. The price was better than most private sellers I could find. Both the sales rep and the business manager were entirely transparent regarding the vehicle itself as well as the warranties available.I purchased the car in April, and when it started to warm up outside, I realized the AC didn't blow cold air. I contacted Johnson & Sons and they checked AND fixed my AC, free of charge. I didn't even have to ask/argue.Amazing service. If I know of anyone looking to buy a car, I'll definitely recommend them Johnson & Sons!

  John Crosby
a year ago
If I can give them a quarter star I would ,1 Stars lowest. Bought a car from them two months later the transmissions junk. Basically they sold me a lemon they knew it was a lemon . Will never do business with this disgrace of a dealership again. I reported them to better Business..

  Matthew Novitzke
a year ago
I was traveling from out of town for the holidays when I had a battery failure on my warrantied vehicle. A family member told me to ask for Ryan in the service department, and so I did. Ryan was extremely helpful to get my warrantied battery tested and replaced within a few hours. He was prompt with an update when I called for a status as well.

  Tom Ciriacks
a year ago
I recently had an unexpected electrical issue happen on my Jeep on my way up north to go deer hunting. I had my vehicle towed to Johnson & Son s Jeep. The service department went above and beyond to help me out with diagnosing the issue and and last minute fixing the problem enough to get me up north to go deer hunting! Thank you so much! Highly recommend!!!!

  Edward Radomski
2 years ago
Guys, I have an SUV with 233,478 miles on it. The folks at Johnson&son have helped me get it there and they tell me I can make 300,000! I took my vehicle to them on Friday for some issues and had it back on Wednesday. Worked with me on what I needed not pressure me into what I didn't need. It's a family business, I worked with Ryan Johnson himself. Hey, professional, reliable, affordable service!

  Rach M
a year ago
I bought a vehicle with them and I have absolutely no regrets. Every single person on staff was helpful and I felt like I could trust them. They were friendly and efficient with their service. I highly recommend this place. I will be going here for every car I buy from now on.

  Dustin Turner
6 years ago
I come here for my oil changes, haven't had any problems. They work decently fast and are nice people.

  Jeanna Carpenter
a year ago
Excellent customer service, love my new van!! Timely appointments!

  Ashleigh Smith
7 years ago
I purchased a 2007 Hummer H3 on March 3, 2017 with Julie. Julie made us feel so comfortable and didn't pressure us into anything. She even played with my 2 year old while we worked on financing!! She went above and beyond to make this process as easy as possible. The vehicle was clean and in near perfect condition. Everyone there was incredibly helpful and professional. It's safe to say we are customers for life! Thanks to everyone at Johnson and Sons who made this a truly great car buying experience!

  Tony Gennaro
a year ago
Did such a bad job on my Dodge Challenger dripping paint, pits, and every time I got it back from rework from them they would mess something else up on my car scratched the screen on my cluster dash so bad can barely see through it when it s sunny then they chipped the decal on my car. I wish I would of went somewhere else. Just really bad work and broke a bunch just trying to do the terrible job they did left a mess in my car. I got sick of them breaking things trying to fix the terrible job they did I just stopped going in for rework cause they weren t willing to replace parts they broke and now just have to live with a bad paint job even though my insurance paid them more then enough and now I have to put a couple hundred into things they scratched or broke.

  Emily Blount
6 years ago
I had the best experience at Johnson & Sons! My saleswoman Julie was a complete joy to work with and not pushy at all. Never once did I feel like I was being sold anything I didn't want or talked into something. I went to the dealership for the first time on Saturday for a test drive and called her on Monday morning to let her know if she could transfer a Jeep that was the color I wanted then I was ready to buy. I went to the dealership Monday night and it was already there, my beautiful blue renegade. I filled out some paperwork and agreed to return to finalize things Tuesday night. When I returned Tuesday night I met Derric and he did the most wonderful job going over the financial aspect with me. I have a full and complete understanding of my loan and he helped me transfer my insurance and plates as well. The entire process was so easy I still feel like it's all a dream. I would recommend this dealership to anyone. Tuesday night I drove my new Jeep renegade home, thanks again so much!

  Marcia Hines
a year ago
Will never be doing business with this place ever again. Over charge and take advantage of low income and disabled senior citizens. Just as bad as the crooks at Matthews. They don't even deserve one star.

  NR Aff
3 years ago
Went to Johnson & Son's Wisconsin Rapids, WI Ram, Chrysler, Jeep dealership for Jeep's Wave program LO&F + tire rotation and I got right in. Work was all thoroughly completed efficiently & I was happily on my way in a very reasonably amount of time. Very satisfied customer; I always feel treated like family!

  Victoria Nichols and family
10 years ago
We just bought our new used minivan from Johnson & Sons, and I am STILL blown away by them! I am HIGHLY recommending these guys to EVERYONE I know! I am very impressed with the way they treated us, the time they took to answer all our questions, and the lovely little touches they put on the whole thing. They were able to get us financed when we had thought it would be impossible, applied the plates for us, they filled up the gas tank, and ran it through their car wash! The whole experience was THE BEST car buying experience I've EVER had! VERY HIGHLY RECOMMENDED!!!

  Chris Kietrys
6 years ago
I shopped around a bit before stopping in to discuss a Ram 1500 Crew Cab. I was very impressed with Julie's knowledge of various trim lines and she managed to find me a truck immediately that was equipped just as I wanted. I was further impressed by the trade in allowance I got from Derek. Next time I am looking for a new vehicle, I am coming here first. These folks are great to deal with and they give you a great deal as well!

  Blake Weinfurter
6 years ago
My boyfriend and I bought a 2016 dodge grand caravan last week and we absolutely love it! It was our first vehicle we purchased together and our first time buying from a dealership. I highly recommend Johnson and Sons everyone was so friendly and not pushy at all like other dealerships I have encountered. They made the process easy and painless and we will definitely be back for our next vehicle whenever that might be!

  Linda Barnes
3 years ago
I seen a vehicle that I liked, stopped to look at it and take for a ride. Salesman informed me that it needed a battery and hopefully it would be ready that afternoon. They said they would call.. no word.. the next day I called them, the salesman, apparently didn't know what is going on with the cars.. again he tried to say no battery, we made an offer, he said to call him back in 30 mins, we did, the salesman then told us that the car wasn't there.. at no time was anyone interested in selling me the car. I had to call THEM, not even a courtesy call. Since I only live a few blocks, decided to go look, guess what? The car is sitting in the exact location it was in when I first looked at it. From where it is parked, it is obvious no battery was installed. Buyer Beware...

  Nolan Pluke
a year ago
We purchased two Jeep vehicles from this multigenerational family business within last two years. One was used and has needed significant service. Some was covered under a no cost 90 day/3K miles warranty; some later issues we shared the cost. Additionally, service advisors worked to get engine block and head replaced under power train warranty. Then, our new Jeep Cherokee was backed into. Ryan worked very hard to get responsible party's insurance to pay amount of estimate and to get parts on time and work scheduled before we left on a trip. When I picked up Cherokee, Ryan pointed out clear coat imperfections and made arrangements to have them remedied after paint hardened, and final finish was very good. Service continues to be excellent, though parts supply chain issues can result in multiple visits.

  Mickey Terry
3 years ago
I bought a 2017 Jeep Cherokee from them roughly 5-6 months ago. Two days ago with 51,000 miles the car stopped running. I bought the car with 43,000 miles on it so I didn t put much on. Of course they stated the warranties were pretty much expired when I bought it and wouldn t move anything unless I paid for an extended warranty. Which was fine and whatever. Come to find out the car stopped working because both the battery and alternator are bad in the car. Now after buying a somewhat new car I have put another $700 is to replace both of those on my own. I m not happy that a three year old car has already broken with me only owning the actual car for a couple of months.