Schneider Automotive & Collision Center
4.6 (174)
36536 Main St, Whitehall, WI 54773
(715) 538-2444
schneiderautomotive.net
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Craig Edison
3 months ago
My family lives locally, but I live out of the area. Unfortunately, I had a flat tire on a recent trip. Chad could not have been more professional and accommodating as he fit me in the schedule to get me back on the road to return home. I was super impressed with Chad and the facility! in my opinion, this is a local gem
Gage Dubiel
4 months ago
I called in describing my cars issues and within a couple days the Schneider Automotive team had it all tore apart and fixed. Very good communication and quality of service. Luke, Chad, and Mike get the job done.
Gregory McGowan
a day ago
The service was prompt and it goes down the road great, however when I went to turn my headlights on this morning, the switch is now broken away from the dash.It wasn't broke yesterday. I don't know if someone broke it with their knee or what happened? Schneider Auto responded and told me to bring it in. They were prompt at fixing the problem.Friendly people and great service.They aim to please.
GPS Route
9 months ago
Highly recommended! It is a wonderful feeling knowing you and you re vehicle are in good hands with this team. Great communication, organized, and thorough. This was the first time I had my and my daughter s vehicles worked on; I fully trust the work they do and it is reassuring knowing what you re driving is safe (especially for your kid drivers). Thank you Schneider Automotive Team for all you do! ~Kristin P.
Jeff Summer Slaby
2 months ago
Trust is very important to me when it comes to the maintenance of my vehicles, I trust the team at Schnider Automotive to always do what is in my best interest.
Sonja Lyngen
6 months ago
We are very happy with Schneider Automotive. We received an appointment at the time we requested and our vehicle was finished promptly. We were also treated respectfully. We highly recommend Schneider.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
paula stuve
5 months ago
This is in awesome place to take your vehicle. They get the job done quick and they keep you informed. Thanks guys!
Travis Mossman
4 months ago
Great service, knowledgeable staff, and they always take such good care of my vehicle!
Alexander Ochoa
7 months ago
Great service! Not the first time they have done work on my vehicles and won t be the last visit either!! Not only do they do an excellent job, but they also care about their customers!Services: Auto engine diagnostic, Tire rotations, Vehicle Inspection, Oil changeServices: Auto engine diagnostic, Tire rotations, Vehicle Inspection, Oil change
Natasha Olsen
6 months ago
Did a whole new diagnostic when I told them I had one done a month earlier and what the problem was. Nearly $500 later, I was told the same thing from the month prior and then a part was fixed basically as a band aid till the car dies... could have just done the part I told them it was instead of doing another diagnostic..Staff was friendly enough though.
Asia J
8 months ago
Hmm... at first I thought this guy was great. He answered the phone at 4:30 in the morning on the second ring and was more than happy to come out and assist. The man who gave my company the tow was friendly and helpful. The person we dealt with after they towed our car was rude and crooked. 450 dollars for a 7 mile tow. The shop did work they weren't asked, removed parts n then shoddily put them back or in plastic when they found out they weren't doing the repairs. Did a diagnostic on the engine. All at very high fees. I ended up paying over 1100 to have my car repaired to a worse condition than what the accident had left it. Shameful.So... it's glad to know that I've met someone who is more eloquently spoken than I am. However, it doesn't deter from the fact that the people that run your company or decide your prices or do your work that doesn't stop them from being Crooks. The car was completely empty on antifreeze by the time your tow truck got to where we were. And yep I did call it 4:30 in the morning but you're a 24-hour tow company so I would assume that 7 miles the cost to run your truck any damages incurred while you were going to get the vehicle paying for you know I don't know window wash fluid all that added up still doesn't come to $450. I know how much gasoline it takes to fuel your truck and I know how far from your automotive place we were. Also you were told to not do the estimate on the vehicle and that her insurance company would send someone out. The first gentleman couldn't make it and they scheduled a second but before the second person arrived Carrie had had enough of your storage fees and removing parts from her vehicle so we called an independent party. Carrie was paired for the parts of her vehicle that needed to be bought as well as the average labor cost. She was not given the outrageous fee for your tow services. She chose to pay you guys your fees out of the money she reserved received from. She chose to pay you guys your fees out of the money she received from her insurance company. Also, to remove her bumper and the condensor literally takes less than 40 min. The bumper, at the least, should have been put back on the vehicle the same way it was taken off. To keep it secure when the vehicle was moved yet again by another tow truck. Instead two clips were put back in place and that's it and the condenser was wrapped in plastic. The radiator was never even touched obviously. Now we asked for the tow truck driver to take the car directly to Blair and said that we would pay any extra fee associated with that. He said all that we would need to pay for is the tow and that the car would not be charged storage fees in the process of waiting for the insurance company to come and assess the damage. The insurance company took two days to get there and by then your people had already taken the pieces off and ran an engine diagnostic which we were also charged for. Y'all are Crooks and I was trying to be nice. But since you want to try and act all smart and like you didn't do anything wrong it was just a big misunderstanding I think that I'll be sure to inform the Better Business Bureau as soon as I'm done posting this reply to your ridiculous response. Make better choices. Money isn't everything and when you die no one's going to care how much money you had
Karen Sluga
5 months ago
Excellent service, reliable professional work. My car was promptly towed and replaced my dead battery.Services: Battery service, Car towingServices: Battery service, Car towing
Nic Loewenhagen
11 months ago
I took my truck in for an alignment and now it rides like a dream! They got me in as soon as they could and my truck was in and out. They're great at keeping in contact with what they planned on doing what they found and what they fixed thank you all I'm looking forward to continuing doing business with youServices: Wheel alignment, Tire changeServices: Wheel alignment, Tire change
Ronald Sobotta
9 months ago
Thank you Chad for a thorough troubleshoot and towing of our vehicle. Your staff had great communication and follow through to finishing our vehicle promptly and at the price they told us.Services: Vehicle Inspection, Car towing, Fuel delivery, Wiper blade installation, Auto maintenanceServices: Vehicle Inspection, Car towing, Fuel delivery, Wiper blade installation, Auto maintenance
Stuart Olson
2 months ago
The customer service is exceptional as is the top notch expertise of the service team.
Kevin Weber
10 months ago
Charged me over $45 just to mount and balance a single tire onto the rim, not on the car as well just on the rim. Charged me for disposal of a lid tire even tho there wasn t one to get dispose of .Took advantage of me being in a hurry on my lunch break and over charged me. Never will return to this shop and will never advise anyone else to go here as well unless you want to give way to much money to this establishment .Service: Tire change
Arthur McHugh
8 months ago
Listen people, I've been using Schneiders for approximately nine years. Other than two hiccups in those nine years, I would have to say that you can use Schneiders with confidence. We've had small tire issues to complete deisel engine rebuilding, pretty much bumper to bumper problems over the years that have been taken care of by this group of experts in their respective fields.Services: Transmission, Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Electrical repair, Battery service, Motorcycle towing, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Painting, Auto glass repair, General repairs & maintenance, Part finding & extracting, Steering & suspension replacement, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Side view mirror repair, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Special vehicle towing, General repairs, Wheel alignment, Car towing, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Tire change, Wiper blade installation, Auto body & trim replacement, Brake service & repair, Auto maintenance, Auto brake replacement, Battery, Oil change
Joshua Bautch
a year ago
Friendly, thorough, and fast. They explain everything they do and what needs to be done. I like that they send you appointment reminders and always a text thanking you for your service. They take that extra step to make their customers feel appreciated.Service: Oil changeService: Oil change
Andrea and Mike Hasslinger-Chapman
a year ago
I couldn't be happier with this place. I've had some mysterious problems with my Subaru and Mike went above and beyond to figure it out. The car is running great. They are fantastic communicators and skilled mechanics. We highly recommend them.
Danielle McNamer
a year ago
Always have great service here. They are quick, honest, and reliable. Had deer damage earlier this year and they were quick to get it fixed (called all over for parts) and it looks brand new! 10/10 recommend for everything!
Bruce Greene
a year ago
well once again it was time to have the truck serviced and I really needed a lot done to it, the tires had ran their time and needed to be replaced and since new tires means new alignment got that done too, during the service it was discovered one of the front wheel bearings was wore not out but going bad and the last thing I need on new tires is a wobble to wear them badly so I had them fix that too. And then all the standard fluid and filter changes. I was so very pleased with how quickly and well the work was done. When I went back several days later with another vehicle for a minor repair, I had to tell them how the truck drives better now than it ever did even when it was brand new. Schneider s has my business for as long as they want it. Outstanding performanceServices: Auto exhaust system repair, General repairs & maintenance, Tire rotations, Wheel alignment, Auto tire replacement, Oil change
Jeanette Quigley
a year ago
Again I have nothing but praise for these folks. I especially like Luke who kept me from freaking out when I received a text telling me what was all wrong with my van.This time Luke got me in a day earlier than originally expected and my bushing and bearing, along with an oil change was all done by mid afternoon.I took it out last night and it ran great. I'll definitely be bringing it back for new shocks, brakes, and tires as soon as I can.Again, thanks to Luke.JQService: Part finding & extracting
Jeffrey Hoeth
8 months ago
Had some welding done on exhaust. Had the vehicle done in about an hour. Very good quality work. Would recommend them to anybody.Service: ExhaustService: Exhaust
kenny przybilla
11 months ago
Set the appointment for front alignment...got me in the next day. Excellent pricing... friendly service and job well done. Highly recommendedService: General repairs & maintenanceService: General repairs & maintenance
Darlene Waldera
5 months ago
I like that they explain the problem to you. I also am thankful that they answer my questions and concerns.Service: Vehicle InspectionService: Vehicle Inspection
Diana Hiles
9 months ago
I was very pleased on the great work the team did on my vehicle at Schneider's collision, I would highly recommend them!Services: Auto body & trim repair, Painting, Car towing, Oil changeServices: Auto body & trim repair, Painting, Car towing, Oil change
Satrina Rush
11 months ago
I was working at a facility in town didn t know anyone needed a brake light assembly put on my car just happened to see this business and stop and they got me right in and done my work they were very nice and made sure I was comfortable I appreciate the workService: Body & TrimService: Body & Trim
Jerred Schenn
10 months ago
Everyone was friendly and were straight to the point. Went in with a beater of a truck and they got the thing moving smoothly in no time. Wonderful work guys, thanks for the help!
Kari Lathrop
8 months ago
I won't be calling for a tow again. I think $450 was too much for a 7 mile tow. Charged my insurance over $1,000 otherwise I couldn't get my car. Since I didn't have them work on it charged me $300 and other charges.
Shelly Louthan
a week ago
Thanks so much! You guys always take great care of me and my vehicleServices: Air & cabin filter replacement, General repairs & maintenance, Auto brake repair, Tire rotations, General repairs, Brake service & repair, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto brake repair, Tire rotations, General repairs, Brake service & repair, Oil change