Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pettit Family
7 months ago
This is our go to for our family auto issues. They are honest and thorough when it comes to diagnosing a problem. I wouldn't trust anyone else to sevice our family's vehicles!
Lee Schiller
8 months ago
Great service.. they are one of the few who aren't out there trying to pad your bill.. they do only what truly is needed. Highly recommend them !
Justin Jilling
a year ago
I took my truck in on two different occasions. First for some AC work then for engine repairs. The service was professional. I was shown pictures of the carbon build up on the pistons. Todd went over everything they did to the truck in detail. Very pleased with the service.Services: Engine repair, Auto A/C replacementServices: Engine repair, Auto A/C replacement
Mike Kreis
2 years ago
Very nice job on the wheel bearing & control arm with ball joint. The car rides so much better. The quality of work shows and I appreciate the hard work.The prices are great compared to others and the great communication before they did the work was very much appreciated. This is a A+ shop.Services: Steering & suspension repair, Oil change
Lynne Thorin
11 months ago
What top notch place to have your vehicle serviced. Very meticulous, good old fashioned caring about the job that they do. You can't find that anymore. They're awesome
Rick
a year ago
I brought my 1998 Camry in on two separate occasions. Once with an exhaust issue and the other an electrical. On both occasions Roger was more than fair with his charges given how much time was spent on the electrical issue. Not only did he earn my business but l ve recommend them to others as well. I usually don t take the time to post reviews but this one s worth my time.Services: Electrical repair, Exhaust
Woods Rider
8 years ago
Todd and his crew have worked on my cars several times and they are fantastic. I always feel he will be up front with me and will do as he says. No BS, just good work at a fair price. They won't fix anything that doesn't need fixing and will let you know of any issues that may come your way. I won't go anywhere else!
Gabe Rafter
3 years ago
Been to many other shops in west bend but This is the best service I have dealt with. They aren t here for your money. They are here to help you without breaking more parts on your car like a lot of other shops in the area. I ve had my car here 3 separate times and they have all been excellent experiences.Services: Transmission, Electrical repair, Steering & suspension repair, BrakesServices: Transmission, Electrical repair, Steering & suspension repair, Brakes
Ann Mielke
8 years ago
Went in with a flat tire and found out there was a cracked rim to blame. The Schmidt's went over and above researching different options for our 2002 Lexus to give us a cost effective solution. The customer service was excellent and the communication was very timely. They worked with us to gather as much information in advance before the vehicle was towed there and made a stressful situation as smooth as possible. I would trust this honest, family-owned business with any of our vehicles. Thank you!
Corinne Bokelberg
2 years ago
My daughter KRIS had excellent service on her Dodge Caliper on 8-30-21. Recommended by the Streese family as honest; and reliable-- will return again, thanks!
Holly Quinlan
10 years ago
I went to this shop about a month ago to have my air conditioning fixed on my car. Both of the mechanics were very friendly & courteous people. When I left the shop & turned it on, it did seem to be blowing colder air, however it was only about 50 degrees outside, so it was hard to tell. Fast forward to today, when it is now 86 degrees out & I'm needing to run my a/c all day, it is only slightly colder than if I were to have the windows down. Not a big deal, I figured I would just swing by the shop on my way home & have someone take a look at it if they had time, as the repairs were covered under warranty. And it was then that I encountered the rudest woman that under no circumstances should be working with the public. She gave me attitude from the moment I walked in, didn't smile, & barked "yes?" at me. Okay, maybe she's having a bad day, so I politely explained the situation. The staff had been super nice to us the first time around, so I wasn't going to let one grouchy person cloud my opinion of an otherwise good experience. So she then proceeded to chastise me for not bringing my car in sooner if I thought it wasn't cold enough air & thought it was "really odd that I was even bothering to complain about it now". Keep in mind, this was the first warm day of the year where i even needed to run the a/c & I spent $1400 to have it fixed, so one would assume that the problem would be solved. So not wanting to seem "odd" again I decided to take her advice & complain about my experience immediately, on the internet, for all to see. She then proceeded to point out that "um, clearly tomorrow is Friday & since our parking lot is full of cars we're way too busy to do anything about it before Monday, if you're lucky". I can't decide if this woman is the dumbest person alive or if she just has balls the size of church bells, but either way, if she's the owner, she just lost a customer & many more to come once this review hits the internet & if she's an employee, then she should lose her job since she's not doing the company any favors & is an eyesore in general. I will be dropping my car off on Monday to have it fixed, & if they try to claim it isn't covered under warranty & apology isn't issued for their staff's rude behavior, my next stop will be the BBB.
DeTroy36
7 years ago
Took my schwinn to Todd to see about getting my front tire patched and the oil changed. Todd quickly patched my tire for free and honestly admitted to me that he can not change my oil because I do not own a car. Honesty and service you don't get these days.
Ohm51
3 years ago
They aren't cheap ... but if you want Your car diagnosed correctly (which is more than half the battle) ... then you might want to take your car to Rogers Automotive Services before spending hundreds of dollars elsewhere on unneeded "repairs" that don't actually solve your problem ... only to be faced with additional costly repairs ahead.So if you want it Done Right ... the First Time ... then these are the guys to see.
Kathy Bartz
6 years ago
Very friendly and accommodating but I doubt that I will go back. They charged me $29 to change a tail light. It took two men 5 minutes. I almost fell over.
Steve K
9 years ago
*THE ABOVE REVIEW OF FIVE STARS IS BASED ON THE FOLLOWING REASONING:I am thankful to have a place like Roger s Automotive to take my vehicle for service as the technicians I have dealt with are knowledgeable and have educated me about car care.I feel my vehicle is in good hands at Roger s Automotive. Thank you!*
David Hammen
8 years ago
I had my vehicle in for service on June 11th. Like always I wasn't disappointed. Service was fast and I know when I drive away everything is done right. I will only trust my vehicle with Todd and his crew.
Joe
3 years ago
This is the third time I've used them. They are straight forward and honest people. They do top notch work for a fair price. It's the only place in town I'll use.Services: Tires, Oil changeServices: Tires, Oil change
Jane Dean
a year ago
Replaced our radiator at about 2/3 the price quoted elsewhere! Done on time as promised.
Cary Kaczik
2 years ago
Most honest place to do business. Been having our cars worked on here for over 15 years now.
Darrell Woods
3 years ago
I received excellent service at this automotive repair shop. No complaints at this Saturday and my car runs great.Services: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repairServices: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair
Bradd Mosal
a year ago
Another quality (and reasonably priced!) repair by the staff at Roger's Automotive.Service: Steering & suspension replacementService: Steering & suspension replacement
Jim W
8 years ago
Took my 2001 Dodge Grand Caravan in for LOF and after doing their General check over found a brake light and Lic. plate lights out of order. Thanks for catching and repairing!!
Harry
a year ago
What was quoted is what I paid and the work was done quickly and the car is now working properly
James Huycke
7 years ago
Very honest and informative people...even took time to explain the differences in how the credit cards worked. Strongest possible recommendation!
Lynnie Marie
2 years ago
I finally feel like I ve got an honest place that does quality work on my car.Services: General repairs & maintenance, Auto engine diagnostic, BrakesServices: General repairs & maintenance, Auto engine diagnostic, Brakes
Craig Stevens
4 years ago
Straight up auto repair. What I like is they explain what's going on. No pressure to fix things that may not make sense for the age if a vehicle.
gene steger
2 years ago
Does great work always willing to work with a person and explain why and how to make it rightThanks Todd
Carl Goldamer
3 years ago
God does great work. Reasonably priced. Really nothing they can't do.
Debbie Duchow
2 years ago
Honest mechanics! They do good and thorough work!
Parker Lake
3 years ago
Fair price, good work, and completed in a reasonable amount of time.