O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  D W
6 months ago
Similar to another review, I went to the store w minimal information about parts I needed for my car. Charlie was super helpful in finding the parts and offered to replace them for no charge. Would recommend this location.

  Sammi Dittloff
a year ago
Jim and the team completely saved me! I thought I was stranded 200 miles from home, but after a check engine light diagnosis, help with materials from Jim, and a phone call with my partner guiding me through the process, I was able to change a spark plug and get home (first time I've ever done anything like that!) The staff was so encouraging and patient, helped me as much as they were able, and were rooting me on every step of the way. I couldn't recommend O'Reilly enough!

  Paul Meshak
a year ago
I was very pleased to find the parts I needed, I went in with minimal information, but the employees found me just what I needed to get the truck back on the road. The staff was very knowledgeable for the position they are in, great job. Definately my favorite parts store!

  Ted Holden
a year ago
The guys and the girls at work they are great you usually get pretty good time they don't keep you waiting and they'll go outside and look at things for you and give you an idea if you don't know what's wrong and just give you it might be this and it might be that too if they don't know for sure and or they might go inside with him and ask the other guys in there and some of them are pretty knowledgeable about what is going on with your car and they'll have the parts to fix it if you need them and they're really helpful nice to see it

  Joseph Bascue
a year ago
Their prices are okay but many times you can find a better price if you buy off of Amazon.Their service, however, is fantastic and they are very informative.

  Robert Moore (RC)
a year ago
I'm a car geek and even have worked professionally as a mechanic. I have been to parts houses in over 40 States including a hundred or so O'Reilly's. The staff at the Waupaca store don't just sell parts they've also have done the work. They are knowledgeable and helpful with suggestions. They don't just work for a paycheck, they have the passion for anything gear head.

  Mitchell Hansen
a year ago
Very helpful and have just about everything on hand that you need. If they don't have it, they can order and have it there in a short time frame.

  Chris KL
2 years ago
We worked with "Moose" today from the Waupaca store today. He was informative and patient with us in purchasing rear break pads and rotors. We went home with helpful information and pointers to help our work go smoothly. We are both in our mid-60's and the pointers from "Moose" made our project go quickly and efficiently. " Moose " is an outstanding representative of your company.

  Michael Mankowski
7 months ago
Great place. Open late and reasonable prices.

  Nobody is promised TOMORROW! Fuubar
4 years ago
I asked for transmission fluid the guy that used to work there he does not work there anymore put in the wrong fluid and ended up screwing my transmission up! slips and needs a new one! Do not go there they are not qualified for anything, they go through people left and right! they hire people off the street! You could work there and not know anything about Auto mechanic's! Manager gave me $100 towards transmission I had to replace $2,000 what a joke! And that was a used transmission!

  Jeff Sieracki
5 years ago
Very good parts store very friendly parts person give them a 10.

  Mark Jensen
3 years ago
Went there on a Sunday to get a hyd hose made. Didn't have right size and went up a size and didn't ask me. Didn't have correct die to crimp ends so guessed with different die. Got the amount due...$274. Was mad but needed it. Went to put it on and it had wrong end and and was way too short. Took it back and got my money back. Lost a day of work. Correct hose at Napa was $105!!! Never will I go there again.

  Kris Michel
6 years ago
Has a dead battery in the car. Jordan tested the alternator and battery for us. He then found us a new battery and gave us choices. He then replaced the battery for us, which is not something he had to do. Friendly and talkative through it and then would not accept the tip we offered because it was "too much". A great experience!

  John Moehrke
4 years ago
Very helpful. I had a dead car battery. They tested to be sure that was the case. They then installed it with care to clean and protect the connections. All during rain storm. Fantastic crew.

  Jayme Lea
2 years ago
Mando is a really wonderful person! He helped my mother and I, even helped put my light bulb in for my vehicle. Very informative and knew his stuff.Thank you Mando for your help!:)

  larry Leyva
3 years ago
I bought a harmonic balancer for my 05 explorer and I ask John if i could get the Harmonic Balancer puller while talking to other employees he was helping me, 5 minutes later he told me that they didn't have it. I looked around the store and found one went to pay for it and my luck John came to help me when I try paying he says I don't have chage i just started my shift this would be my last trip to the waupaca store..

  Dean Schiedermayer
a year ago
The staff was extremely helpful and had my battery and windshield wipers replaced within 5 minutes

  Daniel Herrera
7 months ago
Had what I needed in store. Rental tools convenient.

  Chris Rosenthal
6 years ago
Highly recommend O Reilly of Waupaca!! Absolutely the most helpful and caring staff possible!! Thanks to Tim, I finally got my hard to reach blinker bulbs changed! Thank you so much Tim!!

  Leo Jr. Cadavos
6 months ago
Place for your road partner... visit and you will be accomodated..

  Sally Dahl
4 years ago
Wow what a great place to go for help they found a tool for me and then helped me put my door handle back on. I am so pleased. Thank you so much for being in waupaca. What a awesome guy. Sally

  Ari-Anna Mountjoy
6 years ago
if you get the right employee they will help you out no problem. i cant remember his name but the ginger dude with the beard and glasses has really helped me figure out some of the problems i was having with various cars.

  Marc Simon
a year ago
Very helpful and knowledgeable staff and was glad to do business with them.

  Mr. Willy
a year ago
Charlie was a great help in making sure I got the right parts to get the job done. Thanks Charlie.

  Terry Much
4 years ago
Good parts there if they don't have the part they ordered for you good service friendly people

  David Noffke
6 years ago
Check engine light was on and truck wasn't running right. Drove it to their store and the counter person hooked a code reader and gave me some ideas of what the issues are. Even said Hi and petted my over friendly dog.

  Patrick Kons
a year ago
Very helpful with transmission lines for f350 in New London store.

  Jerry Stewart
a year ago
F a st friendly staff !!!Clean store !!! Well stocked.

  Jim F
4 years ago
Great staff, super friendly and incredibly helpful! Will definitely be stopping by again!

  Marlene Germundson
3 weeks ago
Very helpful