Neuville Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tracy Bub
8 months ago
We just purchased a 2023 Traverse. From the sales man, to manager to adding a trailer hitch thru the service department was an absolute breeze. Andy was great with us and gave us a good trade in value on our vehicle. Taylor was also great to work with along with Jeff (manager, I believe).We have purchased several new vehicles in the past and this by far was the best experience ever. We would highly recommend them!!

  Katie Werner
4 months ago
Best buying experience I have had with a dealership thus far. Not only was the sales professional Dan extremely thorough and extremely nice, the marketing/finance guy, Taylor who we worked with were phenomenal. Will definitely be back to work with these guys in the future. Very happy with the seamless purchase.

  David Mahan
4 months ago
Recently had tires put on my vehicle, they promptly ordered the tires I needed, while price matching from another store!The Service department worked with me to find a time in my schedule to have the work done as soon as possible. The technician Chris got the install work done in a very timely fashion.Overall, Neuville Motors came through on yet another efficient install and repair, they got me back on the road on time for the winter months!

  Julie Murwin
a month ago
Curteous; helpful in filling out rebate form; on time with what they said how long it would take. Resourceful when I needed to use GM rewards but couldn't remember my ID number for lube/oil/filter.

  Scott Hume
a month ago
I had taken my truck in 3 times to Plach auto was charged over 3k in parts/labor and none of that fixed the check engine and reduced power warning, after another $330 charge from them this past week i didnt even get off their lot and the check engine light was on, they obvoiusly didnt drive it after they updated ecm. I came to Neuville aand the mechanic called and explained the issue and actually made sure it was totally fixed took it on a 20 min drive before releasing it back to me, 100% satisfied, great customer service and you have won my business. I'll be in to buy a new Duramax for you all in 2024. Please thank the mechanic for job well done.

  Don Ladubec
2 months ago
I thought I had a bad heater/blower motor. After being checked the tech found nuts had entered the system. I was planning on a $400.00 bill, but it only ended up being $62.00. Great surprise!!

  Deborah Martin
4 months ago
Jake was very helpful and accommodating. He went over and above in answering my questions, seeking info from the parts dept. and making sure I was taken care of.Well done, Jake ! I now know how to handle my little conundrum, if and when it happens again.Thank you for putting my mind to rest, Jake :-)

  Jessica Lewis
2 months ago
I mistakenly had wrong date for service but they fit me in so I didn t have to come back. Super accommodating.

  Mary Jo Micke
10 months ago
I bought a vehicle for the first time from Neuville motors. I couldn t have been happier with the entire experience! Every person I interacted with made me feel at ease. I have never had such a thorough delivery process. They spent time showing me features of the vehicle that I may have otherwise not known. I had a minor issue with the vehicle a couple weeks after o brought it home and Jeff Neuville didn t hesitate to take care of it for me! I will be back for all my vehicle needs. An amazing family owned business who know how to treat customers and created a great buying experience! Thanks Jeff!

  Mary Krause
2 months ago
Your people are so very professional and accommodating. I really appreciate how thoroughly you are handling my situation. Thank you!

  Rachel Dickinson
7 months ago
Professional, thorough, and friendly from start to finish. We will travel the extra miles to purchase and service from Neuville going forward. So glad we found this dealership and these great folks.

  Renee Hazen
a month ago
Andy was great!! I will definitely buy a vehicle from him again.

  Tracy Williams
3 days ago
Everyone was so friendly and it truly was an enjoyable experience.

  Richard Schroeder
7 months ago
Best car buying experience we ever had. They went beyond what the other dealers would do to get the vehicle we wanted. Everyone from the salesperson, finance person and sales manager worked together to give us the best deal and experience. Much appreciation to Nueville Motors

  Shauna Mae
8 months ago
Missy gave fast, knowledgeable and friendly service. the Finance part was good too, answered all my questions with honestly and clarity. It was all a very simple, straightforward process - also friendly and no pressure kind of service.

  Gary Gustafson
a year ago
Really enjoyed doing business with Neuville Motors and will certainly be visiting them the next time I need a car. Got the new car I wanted at a reasonable price and thought that they valued my trade-in fairly. The entire process went very smoothly. They also checked with me after the sale to make sure I was completely satisfied and answer any questions that I had.

  Sue Kubley
a year ago
Excellent service. Neuville Motors squeezed us in for an appt. to check our brakes, and we were so lucky they did as our rear brakes needed replacing ASAP. They gave us a loaner vehicle to use while the brakes were worked on, and that was so great as we really needed it. Friendly, accommodating, and great service!

  Dale Feldt
11 months ago
Came in to gather information. The team went above and beyond to get me into a new car. They took the time to explain my purchase and show me all of the extras. It was a fast pleasant experience.

  steve koschak
a year ago
It was excellent. Dan went above and beyond to make sure I was very pleased with this vehicle. A very excellent salesman and to Caitlin for her work in setting up everything for a problem that was taken care of by Neuville Motors. You couldn't ask for a better team than that.

  Todd Swinford
a year ago
Working with Dan was the Best experience we have ever had buying a vehicle. The team you have there is excellent. Thank You for all you did for us we ll definitely spread the word about Neuville. Thanks Again!!

  John Gehring
2 months ago
Very professional. Stuck to the quote. Done on time.

  Steve Czerwonka
6 months ago
By far the friendliest and best customer service we came across when looking at new trucks!

  Bruce Boerst
9 months ago
On our way home, Green Bay to Southwest Minnesota, car troubles. What a Wonderful dealership. Back on the road in an hour. Thank you Chad Angsten and Neuville Motors

  Deb Liedtke
11 months ago
The moment we walked in Neuville Motors Dealership in Waupaca we were greeted with friendly sales personnel.We worked with Adam and got ourselves a nice new ride thank you Adam. We want to also thank Taylor and TJ for going above and beyond for us you all "ROCK"!! Dan & Deb Liedtke

  Victor Melnichuk
7 months ago
These guys have no qualms ripping you off. I drove from MN 5.5 hours through the storm to buy a 2020 GMC Sierra Denali which cost close to 60K. Although I arrived in the dark, I noticed a scratch on the drivers door and the salesmen immediately offered me a check for $500. When I got home I naively wrote a 5 star review, however once I washed the car at the end of the winter I saw scratches, dents, and extensive touchup pain on all sides of the vehicle. When I brought it into the body shop, they also told me that the front bumper has been damaged before and there is bondo filling the dent, which also has to be repaired. This is costing me close to 5K to repair and judging by the amount of touch-up pain the dealership was actively trying to cover this up and charge a top dollar. When I called the general manager to voice my dissatisfaction, in the middle of leaving a voicemail, I was hung up on by Jeff Neuville. The guy that sold me the car is Andy William. I guess the joke is on me because I have to eat the cost, but I just wanted other prospective customers to know that this dealership has at least a couple of good old boys, including the owner, who rip people off for a living and do quite well and probably sleep well also.

  Cassandra Plaski
a year ago
I ve had good luck here. There s a reason I drive and arrange a ride to drop off my truck and pick it up at the Chevy dealership over an hour away vs the several closer Chevy dealerships!Thank you for the fast services and fantastic communication!!

  Pamela Peck
6 months ago
Always had a good experience with your company and our salesmen Andy Williams is always a help.

  ROCK IRVING
8 months ago
Dan was great. Answered all my questions and kept me in the loop. Great dealership and will use them in the future.

  Mason Deja
2 years ago
The best used vehicle buying experience Iv ever had.Worked with both Taylor and Adam. Both were very knowledgeable and patient with all of the questions I had as this is my second time buying a used vehicle. Taylor went above and beyond finding the right financing for me. I would rather take the 4.5 hour ride up there to work with them again then deal with my local dealerships.

  Luke Konrath
a year ago
We weren't planning on buying a new car. However, after we met with the dealership at Neuville Motors we were sold. Very friendly, honest, tried to get us every penny off the vehicle and didn't use pressure tactics. I've been a Tesla only customer for the past 8 years, but I will now be a Neuville Motors Customer. My experience was so good I just ordered a Chevy Silverado EV.