AutoZone Auto Parts
4.3 (224)
200 E Sunset Dr, Waukesha, WI 53189
(262) 544-9652
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Renee Braun
3 months ago
Stopped in this morning to get new wiper blades before the snow comes tomorrow. The man (I didn't catch his name) at the register was kind enough to look up and verify that I had grabbed the correct sizes. Then a young man named Ethan (who was very friendly and cheery) came out to my car and put them on for me. I was very impressed, and so relieved to know I'd be able to see clearly while driving this winter season. Thank you!
Marchelle Allen
3 months ago
Had car problems today and 1 of the workers went above and beyond to make sure I left a satisfied customer! Thank you so much for the exceptional customer service and showing humility still exists in others time of need! Bailey is his name! And he's definitely a gem!
Emily koltz
a month ago
Mike was great! He helped me install windshield wipers during a snow storm. Grateful for such helpful customer service. Thanks Mike!
Emily S
2 months ago
My headlight went out last night and the worker today helped me replace it free of charge and was super sweet. I also have come here in the past for other car issues and they have given me their input! These people are saints! Thank you!!
OG. Spiritual tools
2 months ago
I forgot to leave a review last week, but I wanted to mention that the tall gentleman, whom I believe is named Noah, is amazing. It was freezing outside, and my husband, who is in the military, was away. I needed lightbulbs for my car and a battery, and Noah took the time out of his day to help me with the best prices. He had an amazing attitude, and he even replaced my lightbulbs for my headlights and installed my battery. Additionally, he checked all the fluids in my car and taught me some things. I will definitely be coming back to this location. Thank you, Noah; bless you!
Nayeli Leon
a month ago
Austin, thank you so so much for the wonderful experience you made us have at autozone,it wasn t just me but also my fiance we left super happy and grateful to still have amazing people in the community like you who are willing to go on and beyond to help people,once again Austin thank you so much for your help and commitment our respect to you
Jocelyn Shields
3 months ago
I want to let y all know this is my favorite auto zone! They always help put in lights or anything that needs to be replaced. Ethan was working tonight and he went as far as watching a YouTube video to figure out how to replace my license plate lights! He was awesome and very kind! He deserves a a raise! Waukesha auto zone on sunset by family dollar is the best store they are all great workers there!
Elizabeth Figueroa
2 months ago
Omg the gentleman who I believe is a manger,his name is Austin from the store at Waukesha in sunsetLord!! He was amazing with all his help and time I appreciate it all he did for me couldn t have been more blessAnd also thanks to the gentleman who help with the installation of my battery Thank u guys so much U GUYS ARE AWESOME BLESS U BOTH
Haley Price
3 months ago
Kevin was a great help. He helped me select the correct replacement for my headlights and even changed them for me. 10/10 recommend!
David J Corcoran
6 months ago
Great store, every time I ve been here everyone is always helpful and friendly. Specifically today, Noah helped me out with replacing my car battery. He was nice and friendly from the start. Then my radio went out and he helped me fix that too. Please give this man a raise! Noah if you see this, thank you again so much and may the force be with you!
Carolyn Ewald
3 months ago
Autozone saved the day! My car wouldn t start out of nowhere after 4 years of working fine, so I jumped it and brought it in to have the battery tested. Sure enough, I needed it replaced. Mike helped me out and was kind enough to replace it for me right before the store closed in the freezing temperatures. Thank you so much for putting in the extra time for me.
Tim Kopp
2 months ago
Needed new headlight bulbs and Ethan C. offered to do the installation for me. Really nice, helpful guy! Saved me alot of aggravation on a cold day. I will be back! Thanks Ethan
Sue Johnson
2 weeks ago
After picking up our wipers, Austin did an awesome job putting them on for us.Thank you Austin!!
Christa Kuiper
2 months ago
I ended up here Tuesday and the staff was so nice. They went out of their way for me. I really appreciate all their kindness
Alexa
6 months ago
Walked in to the store with my sister to pick out car accessories, at the check out the manager (who s white) proceeded to speak to us in Spanish then asked persistently if we were Mexican. He began to say that the boy working at checkout went to a school full of Mexicans and started asking us if we spoke Spanish and tried pushing us to speak Spanish. Not only that, he also started saying tequila! and making jokes about our ethnicity. It not only made uncomfortable but it shocked us to have experienced something like this.
Matt Purtell
3 months ago
The guys at 8 PM on Wednesday were awesome! Helped me change a battery when it was urgent. They're larger, open later, and the guys are knowledable.Thanks guys!
Gambino C.
4 months ago
Great experience with Mason who guided me with everything I needed. Went above and beyond with his customer service! Great store! Will be back!
Jaylin Braggs
2 months ago
Always great help in your time of auto need, would always recommend this place. Cannot thank both manager Mason and Joseph enough their amazing service and help
Rachel Lynn
3 months ago
I came in with battery issues, and not only were the staff happy to help, but Austin went above and beyond with installing my new battery. Jeff was happy to answer all the questions I had.
Parker James
3 months ago
Jeffery P was absolutely so disrespectful and had an attitude with me when I had to return parts today. Worst experience ever at an auto one. Would never go back.
Sim BC
5 months ago
I have always have great service at this Autozone branch on Sunset Dr. in Waukesha. I am very grateful to Mason who helped me out in getting my windshield installed. Thank you Mason.
Beth Draeger
2 weeks ago
Terrible staff. Too busy screwing around. Very unprofessional. No wonder nobody shops here.I'll stick with NAPA!!!
Mariela
2 months ago
Ethan was very helpful. He helped me with my headlight in this freezing cold. Thanks Ethan!
Liz Crites
9 months ago
I had a small tire compressor that stopped working- figured it was a fuse. Jeffrey P. offered to help. He checked the fuse on the compressor cigarette lighter plug and the fuse was good. He then checked the compressor using his car's cigarette lighter and it worked. So he then went above and beyond by replacing the cigarette lighter fuse in my car and the compressor worked! He spent a lot of time with me and I am so grateful! Being an older person I didn't want to be stuck with a flat tire anywhere.
Tonya Fendryk
a year ago
I ve been coming here for years. I encountered Benjamin, the new (I believe store manager). He provided excellent service from start to finish! He even put my new headlight in for me which saved me so much time and stress. On top of all of that, he put a smile on my face with his positive attitude and genuine personality. Benjamin is an exceptional employee and a great asset to the store!
Lisa George
8 months ago
Went in to have buy a headlight bulb, and two workers came out to replace it for me. It was not easy to access, but they worked hard to do a nice job. In the extreme heat it was greatly appreciated!
Breanna Henes
6 months ago
Milan and Ethan were extremely helpful and patient with my difficult car! Great service all around!
Elijah Qamar
9 months ago
Benjamin is the GOAT. Very friendly and helpful, professional. Definitely one of the bros. If you re a car noob ask for Ben he makes it feel like you can t ask a stupid question. Thanks man!
Mike Neuens
a year ago
Shopped today for an air filter and wiper blades. The air filter wasn't in stock but he found one at another store which I will pick up tomorrow. Had the wiper blades and installed them right away.Excellent service, good personality and will definitely return for other needs.
Olivia Tuttle
5 months ago
Get it together!! Driving all the way to Milwaukee, when I was told this morning they were ordering the part and it will be there by 2 pm!!!! Called them at 3pm and got the "ohhh we didn't order it!"