Vetting Customs

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Frank Kue
a month ago
At first I thought this shop was a good trustworthy shop, I bought a brand new set of falken tires off of tirerack and a set of used rims for my truck. I needed to get them mounted, so I contacted Vetting Customs - Rigs and Rides..they got me in right away with no appointment and I couldn't get there until 4:30pm(they close at 5). They stayed late to get the job done...they mounted and balanced my tires, charged $144 for it. I drove home and I felt a little shaking in the steering wheel. I thought maybe it was the road and snow...but after the snow melted and roads were clear, the shaking was still there..so I messaged them almost a week later at 9pm on facebook and they responded within 10 mins. .they had mentioned that they balanced them and it might be a bent rim, but to take it in and they will rebalance them...took it in and they re balanced them...they claimed that my rims are bent, they had to had 6oz of weights to 2 tires and put them on the rear so it doesn't effect my steering....and it drove okay, still a little vibration....Fast forward to a week later, I bought another set of used rims with tires...threw them on my truck and it drove fine..so I went back to vettings to get my falkens taken off the first set of rims...they mounted and balanced the falkens on the 2nd set of rims, the tech and I test drove it and the shaking came back..(spent $189).so he told me that it may be the tires being out of round...and I had to get them road force balanced to confirm....and to let then know what the issue is..so after almost $400, I had to drive a truck with 6k miles that would shake at 40mph...So I went to bauer built to have the wheels road force balanced, tech there said that before he took the weights off to re balance them, he put then on the machine and all four wheels were way off, one of the front wheels were 8oz off, he suggested that vettings machine needed to be calibrated or they didn't mount the tire correctly onto the machine...so I msged vettings to inform them of the suggestion...to my surprise, no response at all....after spending $75 after bauer, my truck drives fine!So I took my 1st set of rims to a different shop to see if they were bent...they put them on their machine and spun it and there was no wobble or signs of it being bent.. They were perfectly fine!So I DO NOT recommend this shop to anyone at all!!Update 3/4After leaving this same reveiw on their Facebook page. They didn't even care to contact me or what so ever. Instead they blocked me from their page.

  Kimmie Can
a year ago
I finished my 3 year ignition interlock device sentence in December '22. The original installer wasn't able to take it out until 12-29-22, but Vetting Customs got me in on 12-27-22. Kimberly was SO very nice when I called to schedule, and when I brought my car there in the a.m., it was completed promptly. I am beyond impressed with how kind they all are there (so understanding, too!!) and I highly recommend Vetting Customs!!

  Katie Spietz
4 years ago
They did an amazing job on my vehicle. I was in an accident awhile back. Went over all the details of the specific areas affected on the car and was able to get it in and fixed as soon as possible. They even painted my gas tank door, which was not affected by the accident. As I had to replace it myself, because the gas doors are defective on vehicles like mine. I am so pleased and happy with their work! I would definitely recommend them!! Thank you!

  Weber Lori
a year ago
Wasn't happy girl talked like I had no knowledge of cars. Never think the elderly are uneducated about mechanics. Their billing of shop supplies needs to be detailed more.Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change

  Heather Boyer
2 years ago
Very friendly Staff, and they keep you up-to-date about what is going on with your vehicle.I was allowed to drop my car off the night before. Which was convient for me.Thanks again for the great service.Service: Auto glass repair

  John Weber
8 months ago
Their name may keep some from going there, but they treat the regular customer like gold too!

  Master Piece
a month ago
Be careful these guys are not honest.

  Jesse Huston
2 years ago
Great service, quality work, and fair pricing. Will definitely be a return customer.Services: Steering & suspension repair, General repairs & maintenanceServices: Steering & suspension repair, General repairs & maintenance

  jake fuller
3 years ago
Did a killer paint job on my grille. And got it done for me pretty fast too!

  Russ Rieben
6 months ago
Cool cars

  Crystal Holden
a year ago
Awesome prices for mechanical work . Thanks

  M B
2 years ago
Fantastic service. Went above and beyond what I was thinking. Very knowledgeable. Thank you.Service: Engine repairService: Engine repair

  Eric Burrows
3 years ago
Very Good People to deal with. Honest and fair. Highly recommend!