Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
ok got
4 months ago
Mannnnnn, my truck broke down. I had no clue, how I was going to make it to a hotel... NO UBER SERVICE.. NO LYFT SERVICE another taxi company did not take card ..... Luckily I was able to find Matt for a ride... Thanks again..
Tom Koffman
4 months ago
Amazing experience. Matt came and picked us up after our car broke down. Took us to La Crosse no problem.
Audrey Tokarz
10 months ago
This company is absolutely amazing. I ended up stranded in Wisconsin after hitting a deer with my rental car on the highway. My rental car company reached out to Matt to have him pick me up and drive me to a local rental office - he told me he would wait for me outside to make sure they had a car for me, which was great because it turned out that they did not. Apparently, the third-party that hired him told him to just leave me at that office because they only had coverage for 50 miles, and so they refused to pay him to get me anywhere else, but he told them that he would not abandon me, and then proceeded to drive me an additional two hours once we found an office that actually had a car available, and even came inside and helped me explain the situation to the people at the counter because I was very frazzled at that point. Matt and his taxi service were the best part of an insane day, and he is the reason I made it home safely (no thanks to the people I had originally paid to handle my trip). His dedication, concern, and generosity go completely above and beyond - I am forever grateful to him and cannot recommend his service enough.
Jay Bryant
8 months ago
Matt came through to take us down to Madison when our rental car broke down. very dependable and safe driver. he was very helpful and accommodating.
Julian Baczkowski
a year ago
This is the place to call when you need a ride. The owner, driver was super nice, told me at first that I would need to wait about 2 hours, as he was really busy, and gave me number for another taxi service. His honesty and customer service over the phone was the reason I told him I would wait for him.He ended up calling me and picking me up half an hour later as he had a spare second in between dropping off and picking up a customer.This service went out of the way to not leave me stranded longer than needed.This is the place to call when you need a ride.
John Hennings
2 years ago
This is the story of how Monroe County Safe Ride came through for my family. Once upon a time in western Afghanistan, I worked with a local Afghan interpreter who was a brilliant, kind, funny young man (and good at his job). A year after I left, he came to America, and my family unofficially adopted him. He became a Marine, and he was directly involved in helping people get out of Afghanistan during the pullout last summer -- including his own family. Today, after spending months in refugee housing, the last three family members at Fort McCoy needed a ride to the Minneapolis Airport. We had a scheduled Lyft, but no drivers accepted the trip. Their flight is this afternoon. We started asking people to pray. We struck out with Uber, too. We started calling all the taxi services in the area. They were all sympathetic, and one of the La Crosse taxi services found a driver, but Matt Purtee at Monroe County came through first, because he is minutes away from Fort McCoy. All he had available was a limo, so he gave us the taxi rate. They are on their way to MSP right now in style. Thank you God, and thank you Monroe County Safe Ride!Service: Limousines
Jimmie Wilson (The sober me!!)
8 months ago
I called safe ride and the gentleman pulled up to get me in a limousine. Friendly and courteous and would call for that ride any time!!
Alejandro De La Fuente
2 years ago
Best taxi service in town. Great customer service. Used them on multiple occasions, no issues. The customer service for the other taxi companies In town is pretty lousy.
francisco flores
2 years ago
Great driver, was really nice and we had a great conversation. Really recommend and will definitely call them again.Service: LimousinesService: Limousines
Julie Vujevich
2 years ago
Our driver was on-time and pleasant to talk to on the long drive. We will definitely be using them again in the future!
Andrew Harris
2 years ago
After fighting all morning with Uber, Lyft, and other transportation companies, these wonderful people answered the call! They answered the phone immediately and arrived to pick me up exactly when they said they would.
Mark Hauser
3 years ago
Got me to where I wanted to go at reasonable price they also were very kind and courteous and had decent and clean vehicle thank you so much for your service.
Carl Smith
a year ago
Prompt & Courteous, I enjoy every ride with Matt!
Joseph Farrell
a year ago
The driver was on time, professional and made helpful suggestions.Service: LimousinesService: Limousines
Abdallah Massoud
2 years ago
Always on time, even there before schedule, and always fast to get you where you need to be!
Pagan Coyote
2 years ago
Safe and efficient. Friendly drivers. Can't beat the rates.
Mike P.
2 years ago
Called for a ride, texted back said would call soon...still waiting...
Rick Pena
a year ago
Very reliable.
Mark Hauser
2 years ago
Excellent service and Courtesy...
Carlos Webb
a year ago
Love the prices
Lorenzo Johnson
a year ago
Service was great