NAPA Auto Parts - Automotive Supply Of Sussex

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rich W
a year ago
Fantastic. I went in somewhat knowing what I needed. They were able to help me out and find the exact part I needed and help me put it in my car. They were very friendly and efficient. If you just need a small part or something for your car I'd definitely recommend them. I'll be returning if I need any small things for my car

  Eric Smith
4 years ago
Can't wait till the bigger building. Napa has helped me keep my blazer on the road for 330,000 and counting. Guys at this shop are friendly and helpful. Like loaning you a funnel in a pinch instead of charging you 5 for the cheap one.

  Justin Ekstein
2 years ago
Went in to find some simple plugs for blocking off the ports on my master cylinder when bench bleeding it. The guy behind the counter didn't seem to want to help. The guys at Autozone in Sussex and also the Ace Hardware store were a lot more willing to help. Guess these kinds of experiences should be expected when the counter people aren't car people. Sussex NAPA will never be a place I shop ever again.

  George
3 years ago
Elderly store associated used profanity toward me for asking to have a product ordered in. Found this odd. Gentleman told me that he was not the owner and would not tell me his name or the owners. I left the store and bought the parts down the street. I will never return to a Napa again. This type of customer service is unfortunate for the company to which he represents. Napa should probably do a little bit more digging on who they hire. There are folks out there who actually enjoy there jobs, this man was not one of them.Napa commented back which says of course they are in the right and the customer is wrong. This company should should be defunded and disbanded for such an accusation. To keep a company successful and keep the customers coming back you have to keep them satisfied. Not to mention to power of social media these days along with word of mouth. I recommend this company seek advice from Advanced Auto Parts, they have fantastic customer relations!

  FIVETONS
6 months ago
Really good customer service.

  V L (Sussex)
4 years ago
Good location, prices were fair, and reasonably well stocked. Perhaps only real negative is short weekend hours.

  Chris Mokros
7 months ago
Very helpful staff

  Michele Sharpley
a year ago
Little pricey but great service

  Janis Bira
4 years ago
Great place for auto Parts. Friendly and helpful staff

  Dave Loderhose
4 years ago
Brand new store just up the street much nicer then the old one. Worth a stop.

  Jonathan LeFeber
3 years ago
Helpful staff always find me what I'm looking for.

  Mike Lauer
5 years ago
Guy behind counter didn't have a clue on how to help me with my parts left with nothing and went to AutoZone

  Dean Erlitz
4 years ago
The people know what they are talking about.and very helpful

  kelly kobs
2 years ago
Good help .friendly , have what u need

  Jordan Thomas
7 years ago
Absolutely the worst experience I have ever had at a parts please rude, rude, rude!

  Colin Andersen
7 years ago
Quality parts good bunch of guys very helpful

  Jon Jensen
5 years ago
Small store but friendly helpful people

  roger klitzka
4 years ago
Nice new facility with the same great service

  Bryan Dimmick
3 years ago
Great staff..better parts.

  Bob Burke
6 years ago
Good auto parts knowledge. Friendly.

  Rudy Czechan
3 years ago
Very helpful service

  AJ
a year ago
Friendly and knowledgeable

  Dwayne Bira
3 years ago
Very good service