Pomp's Tire Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lauren Massengill
a week ago
Staff and techs are friendly, knowledgeable, and helpful. Service is fast!

  Sean Holmgren
9 months ago
I dropped off a small motorcycle tire mounted on an old rim, to be mounted on a new tire that I purchased online. I could not break the bead on it to change it myself, so I thought Pomps could take care of it for a small fee. Of note, the old rim had the chain sprocket mounted on it. I figured that would not be a problem so I left it on, but it only has 3 bolts and could be removed in a matter of one minute. When I dropped the tires and rim off, they said they could take care of it and would call me back when it was done. I dropped them off in the morning. I did not receive a call back that day. I still had not heard anything by the afternoon the next day, so I called and was told they have not worked on it yet. I then received a call that I missed around closing time, indicating they could not work on the tire because there were "gears" on the rim and they don't do that. I went there the next day and the lady at the counter explained that they don't work on anything with gears on them. I explained that all they had to do was remove 3 bolts. She told me they don't mess with that kind of thing, and told me they don't work on these types of things anyway. Huge waste of my time, I wish they would have just denied service in the first place. I understand its a small job, that they won't be making profit on, but the terrible service will not bring me back here to get tires replaced on my multiple vehicles and I will be passing the word about my not so great experience.

  John Kosmas
5 months ago
If you're polite and call before you Just show up the service is quick and helpful not a place I want to have to visit but always helpful and happy to be able to drive away pleased and pleased to be able to drive away

  Rylee Nicoletti
a year ago
I had a great first time experience with them! The staff was very thorough and made sure the job was done right. We ran into some unrelated issues with one of my tires and they handled it very well and pointed me in the right direction to get it figured out. Not to mention I got in right away and the pricing was very reasonable. Safe to say I will be going back for all my tire services!

  Antoine Dalbec
5 months ago
Had a tire put on last week and my brother today the place was starting to go down hill but Ashley Wilcox came back and the last 2 time there it s back to a 5 star my brother said to me he was ever starting a business and needed someone to run it he would hire Ashley in a minute glad she s back

  David & Marge Back
a year ago
The guys at Pomps did an excellent job for us getting our new RV tires installed. Quick, we got right in when they said, and the price was reasonable. Extra care was given to us by the guys to explain a few things, and they were very nice people too!

  phil keppers
a year ago
I got new tires for my truck at Pomps in Superior on 2/8/23. The next morning I was walking past the truck and noticed that one of the lug nuts was sticking out noticeably farther than the others. I could spin this lug nut with my fingers. Two other wheels had the same situation. I took the truck back to Pomps and asked if someone could come out and look at it. The guy they sent out said this was perfectly normal and that lug nuts need to be retorqued after driving 50 miles. I had driven the truck about 5 miles at 30 MPH since getting the new tires. I said I did not agree that this was normal and wanted to talk to someone who understood that this was not normal. I ended up going back inside and getting the manager who came out and looked at the wheels and agreed that this was not normal and that they were not properly installed. He then torqued the lug nuts as I watched. As mentioned three of the lug nuts could be turned by hand and it looked like the others were not even close to the proper torque because every one required quite a bit of turning with the torque wrench.

  Brandon Perry
3 years ago
Pomp's is incredible! We have an RV and had 2 tires blow out! Their emergency service came out and it was very reasonably priced! The company they used for processing did put a hefty hold on our card but that was refunded and Pomp's just charged us what it cost. Being on the side of the road with 2 blown tires on a camper can be stressful especially with the family in the van! Mark came and did an absolutely fantastic job at switching out the tires efficiently and with care. He took the time to explain to me what he was doing and why. He is has great skills! Mark then suggested because of the age on the other two tires on the other side along with the spare should probably be replaced as well to keep us all safe. We stayed the night at Buffalo Valley RV and came back the next day to get the rest of the tires switched out where. They were very reasonably priced and had 2 technicians switch out the tires in just a few minutes. They have huge bays that you pull your rig in and just drive through! Thank you Mark and thank you Pomp's for taking care of our family and keeping us on our camping trip!

  kagongorr skyler
3 months ago
Kind staffQuick workGreat price

  Kevin Kerchefski
2 years ago
Tires I ordered didn't come in when they were supposed to, couldn't track them. They did get some the next day but the price was a little higher. Overall happy with the tires and the work putting them on my RV.

  Sophie Gresens
a year ago
We got a nail in our tire on our way home from vacation and Pomp's was able to take us right away and fixed the tire in like 45 minutes. The price was so reasonable and everyone was super nice

  Deb Juetten
8 months ago
Excellent service on boat trailer tires. Prompt, reasonable price and friendly people to work with.

  Dana Dirksen
4 years ago
We were on our way home from vacation. Called and they got our tire fixed right away. Everyone from the mechanics in the shop to the front desk was kind and helpful. Grateful for their wonderful service!

  Laurie BoeDee
6 years ago
I bought snow tires last winter there. Good price etc. When I went back to put my regular tires back on this past Spring they realized my tires had been damaged by whoever worked there that took them off in the winter. Instead of denying it, or being jerks, they took responsibility and replaced those damaged tires w/ new ones free of charge. And they even credited the entire charge of installing the tradeout of tires. They were grown-ups in other words! Professionalism is refreshing.

  Mark S
9 years ago
The guys took care of a balancing problem that no other shop has been able to fix, and they did it quickly and inexpensively! The shimmy is gone, and my gas mileage has improved as well. There was also a small problem with a couple of lug nuts and Joe, the service mgr, put extra effort into taking care of it for me. Couldn't be happier, and would recommend them highly.MarkSuperior, WI

  Tony Dalbec
2 years ago
Needed a trailer tire fixed on a Saturday got there they open at 8 had my truck in building before 8 Ashley had everything ready to fix young man took tire off and new one put on in and out in 17 min great job!!! It s also a plus Ashley is cute!!!

  Kevin Wood
7 years ago
Great Service, I went in because one of my tires was leaking air. Shaun (sp) was awesome I watched him go through and examine the problem thoroughly then after he fixed it he took the time to show me why the problem occurred. Good Honest Service and Great People!!!!

  Tiffany Mayasich
4 years ago
We ordered tires and had them installed at pomps tire and they were very professional. We were in and out within the hour with 4 new tires. Great customer service and very clean and professional.

  Nikki
2 years ago
Put wrong size tire on semitrailer and then repaired a tire on trailer and air pressure was 10 lbs less than it was suppose to be . Don t know where they get their employees but need some new ones in Superior Wi. Never do Bussiness there again

  Kyle Anderson
5 years ago
Will not get work done when they tell you it will be done. Was told it would be later today and called to find out they didn't even plan on getting to it today. They then told me that I told them they could take 2 to 3 days even though I told them I have a 1 and a half before I have to get vehicle to where it is going. So you tell them the truth of your end and they take that run as their time slot. I will NEVER be using them again. Piss poor customer service and hack service in general. Call any one else and you will probably get at least told the truth.

  holly larson
6 years ago
I buy tires for over 5 vehicles here. Last set I bought we used under 20,000 miles summer only. Hankook optima tires. They are supposed to be under warranty for 100,000 miles. 2 tires were completely shot and the 3rd was leaking air!!! I called pomps and hankook. They absolutely refused to do anything about it. Very disappointed in the horrible unapologetic rude help here. Also when we got $700 in winter tires for my daughters car they snuck in a warranty for $35 a tire without asking my husband or any of if we wanted it or not! Never again:/ Sams club in the past has always honored warrantys on their tires 100 percent of the time!!

  Dawn Tyler
4 years ago
I needed a new pair of back tires. I took it to Pomps and within a half an hour the tires were on and I was driving away. Reasonably priced, fast and friendly staff. Awsome experience, I will go back again.

  Daryl Zebrasky
a year ago
Great place for service for your heavy equipment, bus, car, you name it, tires. Friendly folks, installation is timely. Recommended.

  Mickanddon Young
4 years ago
Super group of helpful knowledgable employees! Traveling in our RV and tires needed to be balanced. Fast, friendly, and didnt make me feel stupid for my lack of tire knowledge. Highly recommended!

  sharon jaros
a year ago
Great service & they seem to have almost every size tire in stock! Very knowledgeable

  De Manor
3 years ago
Their the only ones who have my size tires for a 1978 south wind motorhome and I was taken care of right a way less than a 20 min I had new tire so I can go to the horse show in style.we still have to get one more tire we have bought 5 tire's from them an in the spring we'll be back for one or two more nice to have a new spare

  Pawel T
a year ago
Terrible customer service, 6h waiting for fix a tire. They let 4 other trucks get first even they claim first come service. If you not local you're not welcome there.

  Paul Doc Urbaniak
2 years ago
Strange, uncomfortable interaction with employees at the shop. Freaks work here....unfortunately in my line of work they are a necessary evil that I have to use at times. Rather deal with other tire shops if I can.

  Ginger Brockman
5 years ago
The staff was very helpful, even though they didn't have the tires we wanted. I'd recommend them because they really are helpful

  Gary R
3 years ago
I've never gone in to a business in my life and felt so unwelcome.The lady and the gentleman behind the counter were beyond rude, and under no circumstances will I ever be going back.