Ben's Auto Services
4.5 (57)
225 W Main St, Sun Prairie, WI 53590
(608) 837-6141
bensautosp.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jamey Cooper
a month ago
Ask questions and you'll quickly find that they make false claims about your "necessary repairs". But they were pleasant about it so they let one above the lowest rating from me. I mean really, 2k for four bolts and a single part of the muffler assembly? It's absurd.
Samantha Fiscus
a year ago
I have been going to Ben's Auto for about 7 years now and I never have a bad experience. I I've always owned used vehicles that come with many problems but I have confidence in Brian and his staff to get things fixed appropriately and quickly and at low cost. I don't feel pressured to spend additional money on unnecessary repairs and they seem to get me into the schedule fairly quickly. They communicate the exact problem and there's never any hidden surprises or added fees or costs. I trust the work that they do and the quality of the work. This is a no frills establishment and everything is transparent. I highly recommend them.
Denise Utter
a year ago
We should ve gone to Bens sooner. They are a wonderful family owned shop. I had quite the list of things I needed to be taken care of and they were able to do it and at a very fair price!It is great to find such a wonderful business to work with that doesn t price gouge like the last place I took my vehicle. I am looking forward to remaining a loyal customer for years to come.Services: Auto maintenance, Auto brake replacement, Oil change
Jeff Williams (Jeff)
a year ago
I was directed to Ben's by a dealership for exhaust work and ended up with a fix for a different problem as well. Ben's has helpful, reliable service for a significant discount compared to dealerships. I will be a customer going forward and will recommend to others.
Chris Schiess
a year ago
Not only saved me a lot of money the dealership would have charged, but they had my muffler chopped, welded and back to me within a day. Extremely greatful and happy with the quality of work Ben's provided.
Connie Skinner
9 months ago
Ben's always goes above and beyond...they do what I ask and get my vehicle done right without a list of things that need to be done like everywhere else that I have been, very reasonably priced and work is done in a timely manner...Thank you Ben's!
Keisha Pearson
a year ago
My partner took his car there to get looked at and they said it would be 100$ down just to look at it but it would go towards the cost of the full service, even tho he told him what was wrong with it. After he looked at it he just worked on it, didn t call to tell let him know how much or if he would like him to work on it.. but called with an almost $800 invoice oh anddd he fixed something that he didn t tell him to fix basically tried to get over but my man is smarter then they thought he was. Never again. Ended up giving him 350$-400$. I don t knw what that man was thinking.
Samuel Heath
6 months ago
Great place, got my Honda fixed up, quick and honest mechanic shop.
Jeffrey Srnec
5 years ago
I am extremely happy with the quality of the work and the level of service I received last week from the good people at Ben's auto. I was in a real jam with both of my cars down needing immediate repair for one of my cars and Ben's auto delivered - quick, quality work at a very fair price. I will be using Ben's auto for future auto repairs. A++ customer experience!
Karen Hooper
9 years ago
Sorry others had bad experiences. I have an older car so I don't want to take it to the dealership and pay a fortune. I have taken my car here on 2 occasions and they told me I did not need all the work the dealership was telling me I needed and saved me about $800. The other time the dealership told me I needed to replace my entire exhaust system. They had one of their welders repair a small hole. Saved me close to $900. If you have an older car this is a great place. You may have to wait to get in but to save that much money, I am willing to wait. I also like that they can find work arounds instead of replacing everything with brand new parts on an older car.
James Grimloche
6 years ago
Took my car in to have the Power Steering Pressure Line replaced, which I thought was the problem. Turned out that a section of line on the steering rack had blown out and was the real problem. They made a line to replace it, so I didn't need to buy a whole new steering rack. Saved me a ton of money. Ben's has been a place my family has went to for decades. Most of the time it's been to get exhaust pipe cut to fit. This is the first time I took my car there. They're really great and fair priced.
Tony Rodriguez
7 years ago
The owner Brian is the most fair and honest mechanic we have ever worked with and we swear by his work. He is always looking for ways to keep your repair cost low and is smart to do so. We don't take our cars anywhere else.
D Lang
7 years ago
They started out with a decent attitude and gave me a ride home. But then once they had looked at my car and it wasn't going to make them any money, they would NOT come get me and talked to me like I was an idiot once I walked there, to get my car back. He had the nerve to tell me I should've called a taxi & that I was worried about nothing... it was just a dirty sensor. I was recommended here... but I do NOT recommend them to you!!!
Michael Jenkins
6 months ago
Brian is very honest and I will never go anywhere else from here on out!
Subway Guy
9 years ago
Work that I have had done there:-New upper intake manifold-Metal coolant elbows-Coolant flushedAll of this was done quickly and for a reasonable price. Only problem I had and I wouldn't even consider this a problem, was I saw that coolant was dripping from the upper radiator hose and burning on the crossover pipe. Just loosened the hose clamp and shoved the hose up farther and it wasn't dripping anymore. Pleased with the work done.
Dietrich Schubert
4 years ago
Had a slow leak the day before thanksgiving called them in the AM and they were able to let me barrow an air tank to fill the tire enough to get my car in then fix the leak that day. Great service and nice people.
Bret Loy
3 years ago
My neighbor recommended Ben's Auto, and ever since, I have taken all my vehicles there.From my truck, to cars and now an SUV.Great repairs at great prices.
Bob Rogan
4 years ago
I have been going to Ben's for 30 years. I trust Brian and Joe with my cars and am sure I am getting great mechanical work with honest repair at fair prices.
Christian Ellestad
4 years ago
Great service with lots of integrity. Don't waste your money at a quickie oil change joint- Bens will square you away and cost you less.
C Barrett
3 years ago
Bens Auto is an excellent place for Auto repairs at a reasonable price. It s a well run family business and has been in Brian s family for over 50 years.Services: Tires, General repairs & maintenance, Wheel alignment, Oil changeServices: Tires, General repairs & maintenance, Wheel alignment, Oil change
steve michaels
8 years ago
I have used Ben's auto for my cars for years; they've always done a good job. No complaints
John Walcott
5 years ago
Great service, friendly people dedicated to making sure the work on your vehicle is done right. Decades of experience. Thank you.
Mark Weinstock
4 years ago
Honest, fair, and great service! I'm lucky to know of a place I can take my car to with confidence every time.
Riley V
6 years ago
Very good service! Would recommend them to anybody looking for an honest car repair.
ray kulinski
6 years ago
Bens is the Best - They always work with you to do the right thing!They will only do the work that is needed and the quality is excellent
Autumn Leonard
10 years ago
Fair price, but they failed to find a simple problem despite my clear description of what was happening and my idea of what the problem was. I suspect they didn't run the tests they claimed to have, or they would have easily found the issue.
Glenn Schmidt
7 months ago
Quality work at a decent price
Jody Belz
3 years ago
Excellent auto repair. My family has gone here for years.
Michael Ganser
3 years ago
They got me right in to patch a tire. Great job Brian and team!
Joz Father
11 months ago
Won't go anywhere else! ....if I can help it anyways...