AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jane Braun
11 months ago
Such wonderful service! The car battery died (while on vacation). I have always trusted Auto Zone but I am so appreciative of the help from Carrie (the store manager). She went above and beyond! Thank You!!!

  Joe Ko
a year ago
Simple thing: Bigger metal caps for four tire valves. Nice selection and reasonable prices. Guys are very helpful. Now I don't have to try to get those tiny plastic caps off to inflate in sub-zero weather.

  Dan W
2 years ago
I've been buying from them for the last 7 years. Without question --- The best auto parts store in the area. Online ordering is very easy and the parts are picked quickly and waiting for me near the counter. Staff is knowledgeable, friendly, and easy to approach with questions. Bought a new battery today. When I went to pick it up I asked if they would install it. 10 degrees out with a -4 wind chill. 2 guys threw on their coats, grabbed the new battery and had it installed in just a few minutes. Best customer service in town!!!

  Nicholas Raine
9 months ago
Just called to be greeted with the grumpiest least helpful old man on earth. These guys just grunt at you when you walk in god forbid you need a reading

  trent brusky
a year ago
Mike and Dan were exceptional and helped us out big time. Answered all our questions and made us feel confident in our purchase. Highly recommend this store.

  John Dejardine
a year ago
This older gentleman behind the counter 7/16/22 obviously did want to be there. I'm sure it was him that Hung up the phone on me 2 times before I got there. He did the same to two more calls when I was in line. He was working whit a lady on her head lights. He was frustrating the customer because he refused to listen to the customer. Finally it was my turn. I told him I needed a thermostat gasket for a 4.3 v6 GM in a boat this is a very common gasket. He didn't want to look at his gaskets and told me yes they probably have it.... but He wasn't going to look. Glad the auto parts store up the road have skilled help! We put 3 fish in the box last night no help to AutoZone!! I won't be back.

  Carla Schils
a year ago
Mozart was extremely helpful and friendly when he replaced our headlamp bulb. We were on a trip passing through town and had great service!

  Matt Roberts
5 years ago
Amazing experience! We had an old, dud battery in our truck and needed a new one to get home. Chris quickly found us a great new battery with a warranty. However we didn't have any tools in the truck. Chris said he was our guy and swapped out the old battery for the new one in -16�F wind chill, in the dark! He did it with a smile and made it seem like it was nothing. Way to go above and beyond! Thank you Autozone for having the battery we needed and for hiring a winner like Chris. His actions left a lasting impression for sure!

  John Johnson
6 months ago
I work there and it's great place for car parts!!!!

  dereksjags
2 years ago
Stopped in to have my camper battery tested. It came back as a bad battery and they told me I needed to replace it. I took my chances and went down the road to O Reilly and had them test it. There they said all looked good and even took the time to charge it for me. It was no wonder why there wasn t a single car in Autozone s parking lot either time that I stopped by but O Reillys had a line even with 4 registers open. Glad I didn t follow though with Autozone s trustworthy advice and give them my money to replace my battery.

  Cameron Strege
3 years ago
They asked me if the caliper i needed was for a (same model) escape with rear drums vs an escape with rear discs, after i told them discs they proceed to give my buddy A CALIPER FOR A CAR WITH DRUMS IN THE BACK. If i could give it less i would! this is why oreilys is better

  John Boudos
a year ago
Great friendly customer service. Gave me all the options for wiper blades and installed them at no cost.

  Tim Murphy
3 years ago
Associates seem knowledgeable but I don't need them spouting their political rhetoric. Management doesn't care if customers wear masks even if they are mandatory. Social distance not practiced of enforced. I won't be back.

  Elmer Baacke
2 years ago
Very helpful staff. Needed a new "closeup mirror." Staff member showed me the exact instore location of mirrors which has a large selection of sizes and shapes of mirrors.

  Marco Polloy
4 years ago
These guys really know what they're doing. They called to let me know when the part was in. Smooth sailing from entering there's service to leaving. They really have the best prices in sturgeon Bay.

  aubrey
2 years ago
Dan is a great human. Has a very good looking nose. Store could use more stickers.

  John Bamberg
5 years ago
The paint I bought here was no good. But I can say something plus... They gave me a prompt and cheerful refund.

  Steven Lemens (Ghandi)
2 years ago
You don't need it they got it! You don't ask for it they offer it! But stuff you do need can usually get it same day and rewards buying is nice.

  joel foster
a year ago
Guy didn't know what I needed but insisted I needed something else until I educated him on the correct oil to put in the correct vehicle

  Jon Axelrod
3 years ago
The cashier in this store did not wear a mask to prevent Covid. I immediately left the store and as an unnecessary health risk was presented.

  Lauren H.
4 years ago
Very helpful and friendly! They helped us out when our battery died and were wonderful. Thanks guys!

  leonard smola
a year ago
Yeah it's a local auto parts store we all know AutoZone but it's available in Sturgeon Bay and egg Harbor road

  Bro-ee Bronandez
5 years ago
Just called. Staff weren't very polite or knowledgeable. I had to look the part up myself so staff were able to find it.

  Alex Gustave (Alexx)
9 years ago
I wanted to take the time to say thank you to the two young ladies on staff today they were very helpful, great customer service!!! thanks ladies

  Wade Weckler
6 years ago
Dan was very nice he gave my dog some water while waiting to be taken care of

  Docoforlife Do co
3 years ago
Always rude. Was in today and the woman who helped me acted like I was an inconvenience to her. I will go elsewhere where there is friendly workers.

  Rick Clarizio
a year ago
They have all your car parts needed

  Dennis Ansell
5 years ago
Great place with friendly people and all the right parts at great prices.

  Blake Bowen
5 years ago
awesome staff easy to talk to knowledgeable about a wide variety of vehicles

  Ben Condra
5 years ago
Diagnosis my car troubles and gave a simple answer within a short amount of time.