Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sunshine On a Cloudy Day
9 months ago
Good stuff but prices are getting out of control. I can buy the same brand at cheaper prices by just going down the street to a big box store. I don't want to do it, but I spent $15-$20 more at your store. I won't do it again. I can't afford it.Add on: Hey I got an answer back from the owner and I'm very impressed with what he replied, as a matter of fact I'm going to bump up his rating to 5 stars. It was not meant to be a knock in his staff, who were excellent, store, which was full of products I think I need, or cleanliness, it was immaculate. It was more out of concern for his competitors, I realize he can only control his store, so giving him a 4 star was not fair. He gave me a few ideas to make his store competitive and he is right. I think we should all be aware of the big chains, because they do not offer the care and attention his staff did. Nor do they offer the selection. I'm sorry, I judged too quickly, and as of now, I highly recommend this store.

  pat frisch
2 months ago
Helpful and courteous, got the right windshield wipers, kinda pricey for wipers

  Sara Silgado
8 months ago
Absolutely great staff, they were very helpful and wouldn t let us sit and struggle. The manager really told us what to do to get everything going again. Highly recommend this place just because of the staff

  Amanda Rohan
a year ago
Quick back story - almost 2 weeks ago, my van had a few sluggish starts. I took it to a few places to have the battery tested and all said the battery was fine. Fast forward to yesterday (a Sunday 2/5) and it won't start. It won't even turn over. After jumping the it, I went to Advance Auto in Stoughton. I walked in and explained I needed a new battery and need to have it installed. The man working was extremely helpful and kind. He showed me battery options (and didn't try to sway me to the most expensive) and replaced my battery quickly. Being a female it can be intimidating going in to get your car fixed, but it was the complete opposite experience here. I can't recommend this place enough!

  Josh Derr
5 months ago
Helpful staff, which is great because I don't know anything about cars.

  Wesley J
7 months ago
What great service I had from Antonio and Kyler today will definitely be coming back for my automotive needs

  Tia Ekern
4 years ago
Prices similar with O'Reilly's.We bought a battery here, and the enployee carried it out to our car for us, (without us even asking!) Very nice!Love their warranties on most of their product. They offer a military/veteran discount as well.

  Steven
4 years ago
i bought 29 inch wiper blades.friendly staff. manager on site. a bit pricey for some things, but the employees are very helpful. Brian? in particular was lovely. he helped me find the right blade, and install it.

  David/Lori Langston
a year ago
Sent the Wife w/ a part and low and behold she came home w/ the right one Great Job Guys!

  Mella L.
a year ago
Purchased a light bulb and asked for guidance to place it in (we've done this before in past, same place but diff location no problem at all) recieved attitude and excuses as to why they couldn't.

  Vic Morrison
3 years ago
Tried to order a battery online so I could go pick it up at this store. First online price was 84$. I called the store to make sure they had the battery in stock at the store before I drove to the store. The man I spoke to said there were NINE, that's NINE, {9} of them there at the store. The website said I can order it online and can pick it up at the store. I told him I would be in to pick one up in 45 minutes. Then I tried to order it online, but I couldn't pay for it online, until I signed into "my account". I signed in. SHAZAM! The price went up 20 dollars!! (no it wasn't the "core" thing} So I called the store and the first employee sensed danger and handed me over to another for the mandatory on hold, and here comes the rub. First of course, he had trouble on the computer, then its to "on hold please" (another customer...yeah sure, but ok} ...again on hold ...on hold...finally..but wait theres more...he had trouble finding the item for like a minute, even with the advance auto parts product number and description I provided. I offered to bring in a picture of their website page with the 84 dollars etc taxes on it, and would he honor that. The answer was yes, but wait theres more! NOW he doesn't have any of those previuos NINE batteries in the store. I guess they sold them all in ten minutes! SHAZAM #2 !! So I was right back where I started. Lesson= the website is a bait and switch up sell con. Probably the industries standard,, and obviously, the senior/ experienced sales people are instructed to twist and up sell. If that doesn't work, inconvenience the customer until he/she goes away. Well Mission Statement accomplished! So now you know how they do business. If they fool you using this bait and switch scam, well that's on you.

  Robert Lund
2 months ago
My go to auto parts store.

  JC Canifornian
4 years ago
Nice place. Good selection. Average prices. Open late. Good helpful staff. Loan some tools if need be. Would go back again.

  Stephanie Eldridge
7 months ago
The person that helped us out was awesome

  John Eberhardt
2 years ago
Went in looking for windshield repair kit. The guy behind the counter came out, gave it to me, checked me out and I left. Awesome experience.

  A. J. (Mr. Misfit)
3 years ago
Good location on HWY 51 in Stoughton. Has plenty of parts in stock and the employees can usually help out with whatever you need.

  John Desai
6 years ago
Stopped in to get my check engine code scanned. The staff was so nice and helpful. Would definitely go back.

  Mitchell Okray
6 years ago
Customer service is good but they can only help you so much. Tools are expensive. Only go there to order parts.

  Bev Carney
a year ago
They have just about everything here and will help you install some items

  Luc Arendt
2 years ago
Great service, Bryan helped my find what I needed, fast and helpful. I ll be back.

  Paul Hanson
5 years ago
Great customer service and they provide some nice free services.

  Kathy
6 years ago
The young man was very helpful if I go back again I hope to have him very understanding for what I meant and needed

  Usel Dave
6 years ago
Experienced, knowledgeable staff, great prices, and quality parts and tools. My favorite store by far.

  Kenneth Larsen Sr
3 years ago
I bought a new battery, they installed it which required special a special installation, he completed the job and very professional about it.

  Trevor-
2 years ago
Poor customer service on a battery replacement. Brian was lethargic and rude.

  Lani Kohrt
4 years ago
Chad was a great help in fixing and changing my windshield wipers.

  Chad Halverson
7 years ago
What a GREAT staff always helpful. That Chad guy really knows his stuff.

  Jennifer Graffin
6 years ago
The sales lady was great friendly and knew what she was doing

  Jeff Vike
5 years ago
They'll change out your wipers at no charge plus honor the 1 yr warranty.

  Amelia Hoppe
7 years ago
Knowledgeable people, large selection of auto parts Went here for my sister's birthday