Silver Lake Auto Service Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ana Sanchez
6 months ago
The service was great. Rob squeezed me in not only once it twice. I had to cancel the first time because my child was sick. The heat sheld from under my car was hanging down. It needed to be clipped back in place. In and out in about 15 minutes. But not only that didn t even charge me. What? That is absolutely unheard of. Must have know it had been a rough last couple of days, it really made my day, heck my week. Definitely going back.Service: General repairs & maintenance

  Praemus Armada
a year ago
Silver Lake Auto Service and the team always do great work. It is my first choice for anything auto. This time it was a hitch installed and it looks great. I plan on keeping this car another 8 years.

  Josh Fischer
10 months ago
A dream to work with from the initial phone call requesting diagnosis of an issue until I picked up the vehicle after it had been repaired. Extremely friendly, knowledgeable, trustworthy and they do great work. I will recommend silver lake auto service to everyone I know.

  Robin Worl
10 months ago
They were not honest with me kept asking me how much I could pay to have my car repaired first it was $582 then asking me how much I can afford then they couldn't even tell me the year of the car that they pulled the used car part off that they said they had for my car for me !!! Dishonest not trustworthy I wouldn't take any cars to this mechanic..... Then threatened me with 152 bill for an hour of they said diagnostic when it was 10 minutes to diagnose diagnose my car and the mechanic or the tow truck driver that towed it there had done it in 10 minutes and it was exactly and I told his shop exactly what was going on so it was not an hour of Labor !! 120 to diagnose my car and then 25.00 to pull a little nail out of my tire highway robbery as it's finest

  Jenny Hesse
11 months ago
Wonderful customer service and vehicle service. Always willing to help and very trustworthy. My dad always used Harm and I have now myself. Can't thank them enough for all of their help!Services: Tires, General repairs & maintenance, Brakes, Auto tire replacement, A/C installation & repair, Air conditioning, Oil changeServices: Tires, General repairs & maintenance, Brakes, Auto tire replacement, A/C installation & repair, Air conditioning, Oil change

  Shane Lundin
a year ago
Long time customer, moved out to Oconomowoc. Every chance i get I ll drive the 60 miles to have Harm and his crew look at it. Reasonably priced, done right the first time. They keep their eyes open for issues that may cause future problems. If repairs are imminent, the bad news will be delivered with a quote, and a time frame for completion. If repairs can wait, you ll get an estimated time for breakdown. I suggest you start saving for the repair because Harm has never been wrong with my vehicles. You ll never be pressured into making a repair. Everybody wants a mechanic they can trust, this is that team. Thanks for the many years of service Harm lifetime customer.Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Brakes, Auto emissions testing, Auto maintenance, Oil change

  Chris Ostergaard
8 months ago
Stopped in for an emissions test. They got me right in checked the car, had me back on the road within 15 minutes. Top notch, usually at other places it's a wait. Not here quick and done.

  Tyler Ketterhagen
a year ago
We've switched to this shop over a year ago. Overall, they have been honest and we haven't had any issues. We make a 30 minute drive to bring our vehicles here for repairs and maintenance. Highly recommended.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes

  Heather Elliott
a year ago
Silver Lake Auto was referred to me by a friend for tow truck service to the dealership for my son's car. The guys were nice and professional. If you need a tow or service I would recommend giving them a call first!

  scott critchley
10 months ago
Great service as always on our vehicles. Thanks Thaddeus, Ben and Adam! So glad to have car service professionals I can trust.

  Scott Holst
5 years ago
I live locally in Silver Lake. Silver Lake Auto is always very honest, which means everything. Their prices are very reasonable. They are very efficient at getting your vehicle back to you. And to top it off they're very experienced. Even with diesels. I'm lucky to have this shop so close to home.

  Darby Knock
5 years ago
We've been going to Silver Lake Auto since 1989 and would never consider taking our vehicles elsewhere. Harm & his team are professionals who know how to properly diagnose and repair vehicles the first time. They are honest & trustworthy and very accomodating. Don't hesitate to give them a try!

  John Maki
3 years ago
Had to tap start my car a few times this past week during the cold. Took my Jeep in under the premise that I would need my starter replaced but Harm checked it out and determined it was only a bad connection, cleaned the corrosion and reconnected the terminals saving me a few hundred dollars. Always very honest and extremely helpful. I am beyond thankful we are lucky enough to have a knowledgeable and honest local mechanicService: General repairs & maintenance

  B Campion
7 years ago
I have been a customer for many years. Harm and his team are wonderful and provide honest service! I have been a customer for many years. This week he inspected a car I was going to buy, but with his inspection it wouldn't of been a smart buy!!!! Thank you to the Silver Lake Auto team for great customer service!

  NXS Racing
2 years ago
Herm & his crew get an A+Being a 1st time customer, I made an appointment and informed them of what I needed.They met the appt. time, performed the requested repair correctly & without issue and there was no additional costs or BS!I'm not easily impressed, but I was pleasantly surprised... Stellar Performance guys... Thank you!

  Corey Ryan
3 months ago
Everytime I take a vehicle here for an oil change it leaves with an oil leak.

  Evan B
4 years ago
Great service, great communication. I would recommend them to anyone. They did not try to offer to fix or make any suggestions other than the repair that I acquired about. Thank you for the speedy and great work you did on my car.

  Phyllis Paulson
5 years ago
I have taken my car there for years and I know it will always be repaired correctly. They are reliable and trustworthy workers!! The guys are very friendly and explain what was wrong so I can understand. Best service around and I can't say enough good about the place!!!!

  jaremy girardi
5 years ago
I have used Silver Lake Auto for 30plus years! Since i was 16. Harm Garwood has always been understanding to my needs, especially financially! As a broke teen to a laid off carpenter! He always calls with the total bill before he does the work, giving the option of what may be priority and what can wait, to fit my budget. I have asked to see old parts to make sure they were replaced because i had gotten scammed by other places, and he has dug in the garbage to show me my old parts. In a world of scam auto mechanic's, Harm and silver lake auto can always be trusted, and i have no need for second opinions. Thanks Harm for all the years of great work, pricing, honesty, understanding, and people skills.

  Karla K
8 years ago
Harm and the men at Silver Lake Auto Service saved me. I am not from Wisc. and my brakes went out as well as getting an overheating light. I didn't even know where I was and stopped at a semi-truck repair service and the woman there recommended Silver Lake Auto, where she takes her cars. Silver Lake took my vehicle in immediately and ascertained what was wrong. They helped me rent a car to get myself home and repaired it for me. Thank you, thank you, thank, you!!

  Moni Ledtke
5 years ago
I wouldn't go anywhere else. I have absolute trust in these guys to get the job done right, at a honest price. Wonderful service. So glad to have them in my community.

  Rhea CSmith
5 years ago
BE AWARE! After we received a $419.25 towing bill, we were informed that the minimum charge for an after hours tow from Silver Lake Auto is $175.00 and they charge $50 per day storage.

  TJ Treviso
6 years ago
Friendly and fast service. Rescued me tonight. Flat tire 45 miles from home. Ty. However the tire repair failed and I have a flat tire once again. Doesn't hold air. But they did get me home

  Connie Balding
4 years ago
Harm and his team are truly amazing. They are very honest, fast with there service on turnaround time. Harm himself takes his time to explain what the problem is and is just amazing.

  Brian Maddox
3 years ago
Great place with honest people&fair prices which now a days is hard to find been getting my car fixed here for 20 years and never had an issue with any of there workServices: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignmentServices: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment

  Robert Slawitschka
4 years ago
Great service. Harm went above and beyond servicing my son's car. The most honest service provider I have ever met.

  Donald Odell
5 years ago
Service cost was exactly as quoted, done when they said and no further problems with my Jeep. I will go back again next time I need work done on a vehicle

  Louis Burton
5 years ago
My five years experience working with the guys at these shop is very great. I love and enjoy the experience. Highly recommend them to all my friends.

  James Arnold
2 years ago
The team is very honest and knowledgeable. Work was done professionally and in a timely matter. Will come back again with out hesitation.

  Corey Wack
7 years ago
Only place I take my car. Harm and his crew are honest and good at what they do. Best Auto Shop in the area!