O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marquette Seubert
4 months ago
everytime time that we go in there is really good service and very nice people and there is this guy named Billy he is so kind, nice, respectful and funny he helps us with everything we need and he even orders our stuff when they do not have it in the store he is the best service guy ever in the Shawano O'Reillys store! and shout out to Billy if you see this thank you for everything you do for us me and my dad really appreciate it. I love you billyFrom,Marquette

  Randy Lee
5 months ago
Ken the manager was very helpful with ordering my part and having it ready to go for me. Thank you!

  joseph pahlow
a month ago
Great place very helpfull awsome

  Suzanne Fiedler
7 months ago
Great bunch of workers here! They re always so helpful and KNOW their stuff. Thnx!

  Dave simonson
5 months ago
Sales people were cool. I found what I needed

  Mikee Lang
2 years ago
Some good experiences some questionable but most good. Had some bad attitudes and lack of knowledge but most good not O'reillys fault for trying to get help in questionable times. The employee pay could be better it may bring in better candidates to apply just my thoughts. Over all good place to shop.

  K Ream
a year ago
Every time I go to this location the staff are so helpful @ assisting me and customer service is a 10! If you they don't have parts in stock they will order right away and its never more than a day or two before they come in along with the prices are usually lower than other places that I call or go to.

  Bear Clan Trucking
a year ago
They said parts will be in at 1pm, I scheduled a mechanic and time off for Tuesday just to be safe, no call letting me know the parts did not make it.... Booo, but they drove to get the parts the next morning and apologized, accountability means something in today's world you don't see it, just Big Lies and no accountability

  Jacob Reed
2 years ago
I called to see if they had a part in stock and a female employee answered the phone. I informed her that I was looking for a part and she responded with Oh yea? Is that why you called oreilys AUTO parts? For a part? I was extremely displeased with her attitude and thought it was very unprofessional and terrible customer service. I will probably be taking my business elsewhere.

  Cynthia Baer
4 months ago
Got new wiper blades put on my van.

  brian besaw
4 months ago
Just bought some starting fluid nothing to hard

  Larry Ankerson
a year ago
The auto parts store that I go to n get good deals, workers are friendly n they know what you want or need for your car or truck or anything else you may be working on n need parts for

  Megan Zelten
3 years ago
Had to go 3 times in less than 2 hours. 3 workers were there and only 1 knew about parts the others were clueless. When we called them about wrong parts they gave me they hung up on us. I went back another day and they had different workers that were friendly and helpful

  Danny Tucker
2 years ago
I felt staff went above and beyond to help me with my vehicle issues and the parts ordering and delivery process was very smooth I'm definitely happy I stopped

  Samuel Miller
2 months ago
Great customer service

  Kerry Junk
2 years ago
After buying a rear replacement hub for a cavalier. Granted it was for a dirt race car and the small print on the back of the receipt states they won t warranty any parts used on a race car. Well the part failed after four laps at 54 mph causing the car to roll and totaling the car and causing minor neck injury to the driver. When we took off what was left of the hub and returned to the Shawano Oriely Parts store to show them the part was clearly defective we were told by the assistant manager oh well we don t cover parts if used for racing . We showed him the part which looked like a pipe filled with pot metal .clearly defective We didn t want it replaced (car was totaled) we were just asking to be refunded for a faulty part. Once again we were told we won t cover it That kind of got me thinking, this part could have ended up on a car out for a family drive doing 60-70mph on a winding blacktop road and braking possibly killing someone who didn t have a roll cage and in the back of my head hearing the manager saying won t cover it because you were going to fast . What some BS. After this, we as a company will be taking our $6K plus a year for parts for our fleet of service vehicles elsewhere!! Yep, all this over a $90 part that was clearly defective and a manager that probably can t change his own oil. PS. Hopefully that was the only bad hub and that no one gets hurt or worse from using cheep and unsafe parts!

  BigmanDon
2 years ago
Quality parts. Fast in getting out of stock parts (next day). Prices great. Service great. Stand behind their parts. Easy return process.

  Nathan Hollenbeck
9 months ago
Usually a good selection! Helpful staff

  Evan Benz
5 years ago
Went to auto zone to get my codes scanned, they told me it was the gas gap luckly I went to O'relillys and talked to Mr. Lee he scanned my car and found it wasn't the gas gap and hooked me up with the proper soultion. Think this man deserves a raise

  Theadora Roberts
2 years ago
It seems like every time I go into this store I get the same BS service rep who is always judging me and questioning me makes me sick I thought we lived in an age where women can do anything but apparently this guy didn't get the memo

  Randy Lane
5 years ago
The people that work there are awesome and do a great job. But the manager should be working somewhere other than retail. Very rude and customer unfriendly.

  Mark Miller
a year ago
They pretty much have every part you may need to fix your car or truck.

  Krista Holl
a year ago
Got some parts for my dads company s service truck, they had what it needed & it was a decent price!!

  Wendy Dawn Owens
4 years ago
Use their tools, checked.my computer diagnostic out, New to mechanics and Luke in shawano explained shut so clearly I was able to change EOC myself!!!I

  wayne t
a year ago
Very friendly. Helpfull staff. Have enough staff to assist you.

  David Vande Vyver
3 years ago
Great place to pick up auto parts and the staff is very knowledgeable and can you alot of info on what problems your car may have and what is involved in the fixing process

  Bobbi Jo Allender
11 months ago
Always helpful and nice staff.

  Krysta La Fave
2 years ago
Awesome customer service definitely willing to help you find whatever it is you need

  Blake Mueller
3 years ago
Guy was very helpful and informative. Its nice when someone knows their stuff. Great job guy

  George Potts
4 years ago
Knowgable employees, all the parts you would ever need (might have to wait a day). I'll probably not go to any other parts store