Kayser Chrysler Center of Sauk Prairie

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  scottmadwi
3 months ago
What a great buying experience! They had just the Jeep we were looking for and at a very fair price. The manager, Don Griffin, really cares about the customer and their experience with the dealership. Our sales associate, Dante Lewis, was very knowledgeable and helpful with questions. Steve Krueger was also helpful with all the paperwork stuff that had to be done. We seriously couldn't ask for anything more and would highly recommend this dealership!

  Abby Bennett
a month ago
We had an awesome experience working with DJ at Kayser! We were pretty specific with the new van we wanted and DJ searched high and low for us, and was patient when we kept saying keep looking! He finally found the perfect van and we also got a very good trade in deal on our old one. I recommend DJ for his devotion and patience, and also his fun personality!

  Clay Mortenson
a week ago
Though I did not end up purchasing from kayser Chrysler, my experience was phenomenal, they did everything they could to work with my budget and find a truck that suited me. Multiple test drives, lots of flexibility when talking Financials without any sketchy tricks. Mike B was an awesome sales guy to work with and the used car manager Justin really tried to make the experience great and even tried getting trucks from another location brought over. In the end it was me not pulling the trigger, and ended up finding a truck that checked every box elsewhere, which nobody could control. I wish the truck I bought was on their lot because working with them was awesome.

  Levi Nothdorf
a week ago
The dealership was awesome from the very beginning to the very end. They got me a great deal and saved me some money! They were fair on the trade in price for my car. Charlie Simmons is the salesman to see when stopping here, he was very honest and straightforward through the entire process. For all the guys out there that give salesman a bad name, charlie is one that gives them a good name. I will be returning in the future years to be buying my next vehicle. Thank you to Charlie and the sales team that worked to get me a good deal and get me into the vehicle I wanted!

  Carmyn Hoen
2 months ago
After some disheartening experiences with other car dealerships Charlie at Kayser was an absolute home run. He set me up with my perfect vehicle and everything was straightforward. I never once felt taken advantage of. Straight shooters and they worked fast! Thank you so much Kayser for setting me up with my perfect match. My Kia Soul-mate. lol.

  Tim Sutter
a month ago
I found a truck with the options I wanted online, setup a test drive and drove 1.5 hours to visit Kayser, and ended up purchasing. This was the third dealer I visited and easily the best environment.The whole process was smooth, there was no pressure and everyone was friendly. Doug (and Steve) were easy to work with, listening and addressing my concerns. I will definitely be looking here for future vehicles, despite the drive.

  Char terBeest Kudla
6 months ago
Had a great experience. Needed an oil change. Replaced a recalled item. Excellent personal attention was given to me and the concerns about my van. Clean and welcoming rooms. Curiosity beverages and tasty chocolate chip cookie. Was confident they did a good job. Looking forward to returning when the new part for my vechicle comes in. Friendly and knowledgeable associates.

  Lisa Buchner
2 weeks ago
Bobby made my car buying experience easy and comfortable. He was professional and respectful of my time, wants, and needs in a new vehicle. I appreciated his honesty and direct sales approach. The entire staff was fun, friendly, and easy to work with - I had a good feeling from the moment they opened the door for me and several employees checked in on me and made small talk throughout my visit. I definitely recommend Bobby and the rest of the staff at Kayser Chrysler Center of Sauk Prairie!

  Jessy Nelson
a day ago
Since I bought my 2016 Dodge Journey in 2017 I have always went to Kyser Chrysler in Sauk for its care. Well, I felt after 8years I needed a change. So I looked into it I met Mike Bennett and we worked together on what options I had. Mike was very knowledgeable and shared all the details of each vehicle we looked at. He was honest with me on what he felt would work and what I could afford with the budget I had, I didn t feel like he was trying to make a sale. After all was said and done I drove home with a 2018 Jeep Compass Latitude. But the care didn t stop there. Mike reached out with a personal mailed card asking how I was enjoying the car and letting me know if I had any questions to give him a call. Thank you Mike, you made a nerve racking experience, more easy. I recommend Kyser Chrysler in Sauk to everyone, great service and honest costumer care.

  Addie Hillestad
a day ago
I had a great experience working with Kayser Chrysler, specifically with their salesman Doug Pape! He understood my wants and needs and got me the perfect vehicle. I love my new Jeep Grand Cherokee L!

  James Turnbull
7 months ago
I worked with Charlie on my purchase of a 2023 Ram 2500. Charlie s communication was outstanding. I live 100+ miles from the dealership and needed everything to be set before I went to pick up the truck. Charlie ensured the deal was flawless. He then went above and beyond with explaining all of the features this truck had. He made sure we understood it all and explained it in plain terms .not all the technical jargon. I plan to keep this truck for the next few years, but when the time comes I will for sure be going back to work with Charlie. I feel he truly cares about the customer more than just pushing them into a vehicle.

  Dean Dahnert
2 weeks ago
Recently upgraded my ride. I'm very happy with the Kayser sales & service staff for making it all happen. Special thanks to Doug Pape!

  Chele Burton
4 months ago
Getting my car from Kayser was so simple and easy no stress at all. I didn t feel like I was at a typical car dealership where they pounce on you as soon as you take a step into the lot. Mike and Dante were so nice and helpful. They were informative and answered all the questions I had. When it came to filling out the paperwork Steve was excellent. Extremely knowledgeable and helped me get through it easily and stress free. I would definitely recommend. I give them a perfect ten!!!

  Christina Fehrman
a month ago
The experience at this car dealership was outstanding. Everybody was very pleasant and very knowledgeable. The car dealership was very clean and very comfortable when you had to wait for service. Mike Bennett was very professional, very courteous, very knowledgeable outstanding service on the sale of my jeep wrangler, and it s nice to know that he will be there for any questions. Well after I ve had the vehicle

  Karen Kwiatkowski
8 months ago
I drove by the lot on Highway 12 and spotted an old BMW Z3. I pulled in and was delighted to find out it was a stick shift. James, my salesman, was professional in all respects. Steve, the manager, worked with James to get me the price I wanted and even took my trade-in. I made the deal and drove away with the car very happy. As I was driving it, I noticed something minor in the car, but it did bother me. I did buy the car as is. When I called them with the minor problem, they offered to order the part and install it at no charge. They did not have to do that since I bought it as is . I would definitely do business with them again. I would recommend my friends to them.

  donavon Blair
a month ago
We went in looking for a van, Charlie was very helpful and went out of his way to make sure we found what we were looking for. When they didn t have anything on the lot, we were getting into our car to leave - Charlie came out and said he found one that was brought in that day and in the detailing shop. We went over test drove it and got the paperwork done. Super easy to work with. They definitely have your best interest in mind.

  Kellyn Roen
a month ago
I highly recommend Charlie and the Kayser team! I was nervous about purchasing a vehicle after not having done so for over 10 years. Charlie made the experience easy and effortless and was very knowledgeable and helpful every step of the way. I was able to leave with my new vehicle after only a few hours! Thank you Charlie & Kayser!

  Kailey Berry
4 months ago
in love with my new car! thanks to the team to help me pick out my beauty!! special thanks to Dante and James for helping me with the purchase and Steve for the paper work!!! thanks so much!! 10/10!

  Odette Anderson
3 months ago
Totally enjoyed this purchase. I thought buying a car stresses me out. Not this time. My friend recommended Kayser based on a decades - long relationship with Kayser.They were so nice even when I had buyer s remorse and changed my mind about a different car TWICE!Dante is the most thoughtful, kind, AND professional salesman with whom I have ever worked. The other staff I met people not even involved in the sale of my car also very accommodating and welcoming felt sort of like entering into a family They even had me meet the service staff, so we wouldn t be strangers when I come for my oil services and other maintenance And they invited me to come practice how to take the doors and roof off my Jeep, so I ll be a pro at it by summer!Lastly:I LOVE LOVE LOVE my new Jeep! Haven t decided if it s a boy or a girl, but the name is, Boom Boom! Wonder if I can load a picture of us together!Experienced my first fellow Jeep wave on the first day I drove it! Thanks for a really great experience buying a car!!!

  Ashley Seltzner
a month ago
We worked with Mike and Chris and had a great experience! Very easy going and we never felt any pressure. An extremely positive experience and we very much enjoyed Mike's photo album of his past Jeeps and their capabilities!

  Kathryn Friedl
2 months ago
My husband Tony and I were very happy buying a vehicle at Kayser Chrysler. This is the 4th vehicle we have purchased through Charlie Simmons. Charlie treats us like family and does everything in his power to make it a positive experience. Stephen in finance was extremely helpful as well. We found all of the staff to be friendly and outgoing. We came away very pleased with our purchase!

  Sherri Matuszak
2 months ago
I was not looking forward to buying a new car I have to say. I always hated the thought of being hounded by sales people. I have to honestly say that my car buying experience online and on site was excellent ay Kayser Chrysler Sauk City!! From shopping to signing final paperwork was great! My sales guy, Mike Bennett, was outstanding! He put up with me for 2 months of online shopping and emailing back and forth. He responded same day and most times within an hour. He was very honest and up front throughout the whole process. When it came time to test drive he had all the vehicles ready to go for me. He walked me through the ins and outs of each one and let me decide the one I wanted. I never felt pressured and was always given straight up answers! Because of Mike and the whole Kayser team my car shopping experience changed the way I look at car buying!! I recommend car buying at Kayser to anyone who might have the same misconceptions as I did!! Car buying can be stress free and with no hidden costs or extras!! If I could give more than 5 stars I would!! Thank you again Mike Bennett and the Kayser team! You all are doing a fantastic job!!!

  Randy Yarnell
2 months ago
My wife and I had a great experience at Kayser Chrysler of Sauk City!! Dante and Steve are great to work with. They had our best interests in mind. Never tried to up sell. Never pushy. I would highly recommend purchasing a vehicle from them.

  Dawn Larsen
3 weeks ago
Charlie Wilson was awesome! Very helpful and informative. Bought a 2021 Jeep Cherokee LTD. He went through all the accessories. Took great care of us. It s our third car purchasing from Kaiser. Thank you!!

  Tom S
2 weeks ago
I had a great experience with Charlie Wilson. He was very helpful in anything I needed. We agreed to a deal in one day and it couldn't have been easier.

  Lisa Bram
3 months ago
What can I say, I've purchased my 3rd vehicle with Doug P. He is an amazing man to deal with. I trust him completely. Everyone at Kayser Chrysler/Jeep in Sauk City are awesome. If you need a new vehicle or a "new to me" vehicle I encourage you to go to Kayser in Sauk City and ask for Doug. You will not be disappointed.

  Susan Steffes
8 months ago
Great experience. Our salesman, Mike Bennett, was very knowledgeable about all of the inventory. We soon found exactly what we were looking for. I especially appreciated all the help after we purchased our car. He took a lot of time showing us where all the buttons were and how they worked, etc. He even hooked my phone up to the car so I can receive calls safely! Would recommend to any of my friends to call on him when looking for a vehicle!!Susan & Martin Steffes

  Makayla Mlsna
a month ago
Keagen Strabley helped me with my first big car purchase, and was so helpful. He was very thorough through the whole process. I highly recommend this place for a first purchase or for another car purchasing experience! I will definitely come back here if I m ever looking for a car in the future.

  Its_Bre Fle
5 months ago
Going into purchasing my first car, I was nervous! Mike Bennett took me under his wing as he would his own son. He explained everything from beginning to end in words I understood and at a pace I could follow. There was no pressure to sell which is exactly what I was hoping for. I will go to Mike for future purchases. I recommend you do too! It truly was a great experience working with Mike.

  W L
3 months ago
The folks at Kayser have been a great place to get my Promaster serviced from an oil change and tire rotation to having the radiator replaced. Service advisor Audrey and service manager Samantha have both been friendly and helpful, talking through my questions and concerns thoroughly, and supporting me with remedying a service issue I had with another local dealer. They re well worth the drive from Madison!