Bob & Steve's Valvoline Quick

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steven Devine-Jelinski
2 weeks ago
Service was good. Fast, friendly, and up front about pricing. No hidden fees or services.

  anvesh kothulgama
a month ago
I went for the second time and they are always respectful..and they will change in minutes I liked it

  Henry
8 months ago
The kid working in the front of the store , he is horrible. I have been going to this location for years. I've been blowing it off for months now for how he has treated me... I will take my money elsewhere. If you have an issue there's no corporate phone number, good luck solving a problem. If I owned this business I would like to know how my paying customers are being treated. There are 3 Kwik Trips in town now, I've been treated great there.

  Krissy Engel
11 months ago
Went to get my oil changed yesterday with my two young sons in the car. One of the men was changing my oil as the other went to look around the back of my car to check my tires. I had recently bought a new car with new tires put on it. The one gentleman told me that the wires on my back tires were showing and I needed to get them looked at right away and that my alignment is probably off in the back of my car! I left the BP and immediately went to where I had bought my car a few months prior. Sure enough, my alignment is off and they will be fixing it and putting new tires on! I REALLY appreciate the men at BP! Who knows what would have happened while I was driving with my boys in the car if they hadn t told me to get them looked at. Such a great place to get my oil changed (this wasn t my first time) - they re always nice and respectful. I drive from Amery to get my oil changed here! Thanks again!Service: Oil change

  Nicholas Beck
2 years ago
We went in for an oil change. Rob was to the point and easy to talk to over the phone. Our tech LNM was quick and kind. Great service, great price, and nice techs. We will definitely stop by for our next oil change.

  Craig Hofland
10 months ago
Love the convenience, the prices and the guys doing the work are nice! We ve had many vehicles serviced here.

  Jennifer Bauerkemper
2 years ago
I usually go to this place, even though I don't live in RF anymore. They're nice, they're quick, and my van hasn't blown up yet. Not even once, so I assume they're doing all the oils change stuff that they're supposed to. Totally recommend them.

  Greg Noble
4 years ago
Had no idea where to get basic oil change in River Falls. At home in Iowa, I have a shop and do my own maintenance. Bob and Steve got me right in, did just what I asked them to do with no efforts at up selling even though the brake light and check engine light were on. $30.00 and ten minutes later I was on my way. They did check tire pressures and told me to watch passenger front as it was low. Good guys.

  Dion V
3 years ago
Please save yourself the $$$$ by never going here, family car was service and oil leaked out after 2,000 miles(blew up car) while customer fiancee was away on military duty. When confronted a rude guy name "rod" claimed it was a P.O.S. but didnt hesiate to charge someone over 1,000 and not even disclosing oil leak but claimed it was mechanically sound now. Now i am home we have a nice legal defense team and ready to file at couthouse this week. I beg anyone to save yourself the $$ as to oil filter was never switched out but we can prove in court it was never done but charged customer anyways. Pretty sad how this company takes advantage of some.Services: Transmission, Tires, Steering & suspension repair, Auto engine diagnostic, Brakes, Oil change

  Jill Peters
11 years ago
The oil change crew have always been courteous and professional. If they have a suggestion, I call my husband who is a professional mechanic and the oil change guys discuss it with him--no problem at all. I'm in and out of there in just a few minutes. Plus, the guys are always nice to my dog. They've been good about greasing "the 10th bearing," whatever that is.

  Jason Ellis
2 years ago
I went into the store to purchase some.lighter fluid . After asking one of the workers if they had any she had to go find it. It was in a bottom bin not on the shelves . She handed me one already irritated she had to do some work to get it . Remind you was not on shelf but in the bin yet.. She handed me 1 and I said do you have any more ? She absolutely snapped and Said Jeez . How many do you want ? Very very rude!!! Will never go back there again and I live in River Falls. Very very poor customer service !!!

  Deanna Quade
2 years ago
Fast service! Make sure you get all of your vehicles servicing done (check air in tires, check fluids, all vehicle lights, air filters, & wiper blades). On occasion one of these things may be missed. Like this place and others like it for the convenience!

  Kathy Davis
4 years ago
The gas station was clean, well supplied, and staff very helpful. They have the BEST coffee I've ever had! Hopefully I can order it online. I never got the ladies name that let me take a picture of the coffee bag, but she was a jewel! Thank you for your help!

  Jade Marshelle
5 years ago
I went their to get a oil change for $45 they destroyed my car. Now i have to pay $1,150. I paid $21,500 for my car, and it's still new. I had no problems before i went there. I would of gave it zero stars but i can't. This place was the worst mistake of my life. Don't believe the hype.

  jeff harden
a year ago
They won't change the oil on a Volkswagen passat no knowledge said it was to hard easiest car out there.Service: Oil changeService: Oil change

  Ryan Anderson
5 years ago
Came in to get a headlight replaced which they did but they failed to put the wheel well screws back in which led to the tire burning a hole in it. Went back to have them fix it and they put one rivet in it and said they need to go to ACE it find the right screws. I told them I'll just take care of it. They said they would give me a free car wash for my troubles. Not cool!

  Sydnee Milis
4 years ago
These men are AMAZING! Everytime I have had to go somewhere else (traveling pursposes) I end up slapping myself because no where else conpares. Too often do I feel I am getting taken advantage of while getting my oil change with workers trying to get me to buy this upgrade that but the guys at Bob and Steves have NEVER made me feel that way! They are also kind and explain things to me. I feel they always have my best interest in mind!

  Tammy Middleton
7 months ago
The operations manager is a horrible person to work for she talks behind ur back and she always has a attitude with everyone she is two faced

  Pete Bremer
2 years ago
Ok for a fast oil change shop. They did not take care of all the items in their inspection list that were "checked off" clearly they did the oil change and that was it.

  Steve Kevin
a year ago
Great place, nice employees, knew what they were talking about to, was fast to, like the way you drove up to the door waited in line no appointment necessary, and great price, the price they tell you is the price they stay with until the end...

  Tara S
5 years ago
Quick, friendly service and cost effective oil changes. Been coming here for several years with all vehicles. Recommend them any day!

  Steven (Seven)
3 years ago
Who thinks to get a oil change and you have to check it yourself cause I didn't. They over filled my oil the most basic thing on a car long story short don't trust them.Service: Oil changeService: Oil change

  Aimee Pace
4 years ago
Only before 11am with break service, do you get free oil change. And question why is Aimee Pace's gas can Ben removed on it and surrounded by other Dan Danielson and Amy veliuex crap in Richard Johnson garage? Quit snitching and using others stuff Dan and Amy and saw do NOT BELONG HERE

  Jenny Rose
4 years ago
Love going here been getting my Vehicles worked on here for 10 years or so best place to go I drive hour 40min just to see them there the best and amazing prices never had a problem with them!!!!

  corey marcum
11 months ago
Good place to get your oil changed and car worked on

  Joseph Loso
4 years ago
It is what you would expect from an oil change place in the back of a gas station. The service was friendly enough and they got the work done quickly.

  Julia Braaten
a year ago
Wasn't sure what oil to get and they gave me great advice to do half synthetic.

  Richard Franta
3 years ago
They are fast! Way better than other oil changes I have waited forever for

  Kayla K
4 years ago
Always drive the extra distance to get my oil changed here. The boys know what they're doing and they do it quickly at a fair price!

  Ramona Schuna
2 years ago
Quick oil change and fluids topped off. Reasonable decision regarding transmission fluid flush. Referred to pros for that. Thank's bunches!