Jensen Towing
3.2 (33)
2625 N Green Bay Rd, Racine, WI 53404
(262) 637-9508
jensen-towing.com
Claimed
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sheri Witer
a year ago
Was a great experience under the circumstances. Showed up prior to ETA. Driver (Chris) was kind and professional and tried to assist at location, when unable to do so towed my truck to the desired shop. Good, pleasant attitude despite bad weather conditions he was working in. Will use Jensen again if needed.
Ralph Birdley D Haiti
a year ago
Get my truck towed, price was set at 750$ for 0.4miles of driving. After the arrival, driver ask for 1k to take the truck to the location., for just the tractor, and was trying to convince me to tow also the trailer for 1500$ from the pilot at w Ryan road oak creek Wisconsin to the freightliner dealership. When he realized I ll not do the deal for the trailer, he went inside the pilot, ask a certain Thomas, a pilot employee to call him to tow the trailer the next day. I ve been told by Thomas that even if I pay for a reserve parking spot, my trailer will be towed. So anyone who d like to have their service becareful, specifically foreigners truck drivers.Service: Special vehicle towing
Mariah Casso
2 years ago
Had to work with them through AAA. Dispatcher, AMY, was rude to my husband on the phone. I don t know if she s mad she has to work weekends or what but nobody on my end of the phone deserved that kind of attitude. She was snotty as he** asking information that should ve already been confirmed by our insurance in the first place. Repeating information isn t the problem, it was her nasty little tone that was.We watched The app clock down from 10 minutes to arrival then to arriving soon after having to wait for 90 minutes already. Then she says he won t be there right away because he s on a tow now.This service was truly horrible. Any other time we need a tow using AAA I ll specifically ask NOT to use them.Im shocked i even see their tow trucks around town given the reviews already are negative about them.Poor service, snotty, rude little receptionists who shouldn t work with humans cause she doesn t understand professionalism, and they re just not courteous to their customers time.ID GIVE ZERO STARS IF I COULDService: Car towing
Stacey Maddox
3 years ago
When working with a rental company and AAA, the dispatcher was rude, argumentative, and even hostile. The dispatcher blamed me for not getting all of the information needed from AAA regarding the pick up/drop off, and consistently argued with me about the situation. I would not recommend this company to any person or service provider. The dispatcher was awful and made me feel even worse.Services: Special vehicle towing, Car towing
Dmnd Grl
3 years ago
10-13-2020 Called up Gups because my battery was dead. Found that they use Jensen towing. Got my car back today and my seat and floor mat was just filthy. Jim was cleaning it the best he could. My car was not filthy inside before they towed it. The tow driver was nice but he was filthy. Don't use any coverings for the inside. Won't be using them again.Service: Car towing
Lethal_Daggers1993
a year ago
Bought a bus from a friend and called them too pick it up and they dropped it and messed up the panel then called the police like I threatened them dispatch was rude and all not recommended call Racine recovery or Don's not them.Service: Car towingService: Car towing
Charles S.
2 years ago
Towed my work truck from Racine to Kenosha 125 bucks. And the drive took the time to get it into my driveway once it was back in Kenosha. Very fast, very polite, fast!
Shalonda Hunter
a year ago
Dispatch was very unprofessional and rude to my husband and tired to overcharge us 375.00 for a 8 mins driveService: Car towingService: Car towing
Eric Olson
9 months ago
A little grumpy in the begining but then realized I was handcaped much more reseptive!!!!!
Timothy Joosse
3 years ago
Not very agreeable, actually kind of rude on the phone. Could not send a tow truck in under 3 hrs. Found a better place that showed up in less than an hour. Try Floyd's or someone else first
Fragileminds 2000
2 years ago
Pretty fast. Nice guy. The 95 bucks for a 30 second jump is a bit excessive in my opinion.
heather williams
3 years ago
They towed my car and then junked it with out us knowing my clothes and all was in there stuff that cant be replaced how low down dirty place is that they had our number no calls they will be hearing from my lawyer
Austin Borowski
6 months ago
Great people and quick to respond
tacho o
2 years ago
The driver finally show up after being late 3 hrs tried to call the office back but they will not pick up the phone
Kevin Shannon
3 years ago
Excellent & fair price service. Trust me... Don't call anyone else!!
David Cubias
3 years ago
Very nice staff. Took care of what I needed done.
Sam Ruk
a year ago
Quick service and the cheapest prices in racine
Ken Kerkendall
3 years ago
Just delivered my car safely!
Chris Marweg
3 years ago
Fast and prompt service!!