Auto Perfection Racine

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Corinne Lockie
a month ago
I wanted to share this review because Auto Perfection went above and beyond for my family and I. This Fall, we discovered that I needed a full engine replacement. I was still under warranty through the dealership, but I wanted to go through Auto Perfection because they have been great toward me and my family for many years. Because of problems with the warranty company, they had my van for weeks, but they were so gracious about it and worked hard to get it resolved. They also knew the replacement was going to be a big financial hardship on my family and they worked with us. Let's just say I was greatly surprised by the final bill. They are generous people who care about their customers. I highly recommend them to anyone. Scott and his team do a great job and Ryan at the counter will do his very best for you. Dan the owner is also fantastic. He has been great to me for the eight years I have been using his shop. They will be entirely fair to you and treat you well. You can't go wrong in using Auto Perfection.

  Jeff N
5 months ago
I've been bringing my cars here for the better part of 3 months. Ryan has been great. I've seen fees waived on the receipts, and he never does more than what is requested. On the receipt, it gives a detailed list of all services done as well as the recommended services and the cost of getting them done.I've seen reviews for this repair shop saying that these guys are thorough, but it hardly does them justice. I highly recommend this shop.

  William Roy
4 months ago
Brought my car in for a coilover install and an oil change. The online system of making an appointment, getting updates, and paying couldn't have been easier. And the level of communication and service was excellent. I will be using them again for sure !

  Michael Manske
a month ago
Scheduling was easy. Communication and service were excellent. I am a new customer, but will definitely go back for future needs.

  paula ashley
5 months ago
Timely, professional, Grant went the extra mile removing white paint from my car.Hope he and the team enjoyed the donuts. Special PM service to extend life of engine/transmissionServices: General repairs & maintenance, Body & Trim, Vehicle Inspection, Auto detailing, Auto interior vacuuming, Auto maintenanceServices: General repairs & maintenance, Body & Trim, Vehicle Inspection, Auto detailing, Auto interior vacuuming, Auto maintenance

  Rebekah Korzilius
9 months ago
I ve had great work and experiences with these guys. I love their approval process when it comes to the work they ll be doing on the car. Great at communicating issues and very understanding of people s general circumstances. They know what they re doing and are very good at it.

  Kyra Batts
2 months ago
I have been going to this place for a long time never had a problem. Definitely would recommend people coming here

  Mike Stackman
2 years ago
Extremely courteous and professional! They have always gotten my vehicles in to be looked at in a very timely manner, and have always given me very detailed inspection reports. What I like about their inspection reports is that they give you what is a high priority and what is a lower priority. I ve never felt like I was pressured into getting things repaired and I ve never felt like I was being ripped off, I feel they are very trustworthy which is hard to find these days. Shop is also extremely clean. Don t pass these guys up, give them a call, you won t be disappointed!Services: Steering & suspension repair, General repairs & maintenance, Brakes

  charlotte jensen
a year ago
Auto Perfection is great! I smelled a burning smell coming off my engine with they found was my turbo that had to be rebuilt (which I later found out was a common problem on my car but not a recall). These guys did a great job and worked with my repair insurance company to help with the cost of the repair. Great guys to do business with, they know their stuff and are really easy to work with. I'll be back!Service: Engine repair

  Kyle Bellaire
a year ago
Great place. Got a Tacoma and they put new bearings on, did all new fluids, spark plugs, and more. They do a great job explaining what needs to be done and showed me the bearings after being repaired. Very thorough and the price is right. This is where I ll always go. Highly recommendServices: Air & cabin filter replacement, General repairs & maintenance, Auto maintenanceServices: Air & cabin filter replacement, General repairs & maintenance, Auto maintenance

  Lori Jensen
6 months ago
Very happy with the repair service. Good communication and quick accurate work. Plus friendly service.Services: Auto engine tuning, Brakes, Auto emissions testing, Oil changeServices: Auto engine tuning, Brakes, Auto emissions testing, Oil change

  John manthey
2 years ago
I found that my radiator was leaking on a Wednesday. Stop by on my way home from work and we arranged for it to be worked on Friday. I was told that he would make sure it was done in time for me to go to work on Monday. Found out the part wouldn't be delivered until Saturday morning and even though they're normally closed on Saturday he came in and waited till the park got delivered at noon and completed the work fulfilling his promise. I was very pleasantly surprised and impressed. Price was very reasonable for the work done. I will definitely come back when I need car repairsService: General repairs & maintenance

  Roxanne Alexander
2 years ago
Brought my 2012 car in for an obvious exhaust repair. Very pleased with the inspection and explanation of what needed to done. Due to the arrival of parts needed, the complete repair took two visits. I scheduled my first visit on their website and the second visit I used the key drop box. When I picked up my car, Scott showed me the part that was beginning to fail. Nathan did a courtesy check and noticed the oil was low and added some. Amazing service!!Service: Exhaust

  James Rosellini
2 years ago
Last week, on a referral from Racine Tire, I called on Scott to help me out with a sheared wheel lug bolt. In one afternoon he ordered the new lug, removed the stub, and installed the new. Problem solved perfectly. As a result of that performance I booked a rear brake job a week later with Scott and his assistant, Nathan. Again, excellent customer service and seamless mechanical work. Could you get equal parts cheaper yourself? Of course, but you d no doubt be on a cold garage floor installing yourself. It s a business. Profit required, and the work was impeccable. One novel suggestion for the owner: When someone is dropping $600+ with you and you happen to be in the shop, maybe a simple hello or thank you wouldn t be a bad idea. Technology is interesting but quite worthless without customers.Services: General repairs & maintenance, Brakes

  Don Kalbfleisch
a year ago
After 2-3 failed attempts by the dealer's service center to find the issue I was having with my brakes, it was suggested that I try AP. They found and repaired it right away. I've always just wanted a mechanic that was knowledgeable and honest. I've now found one and will be a repeat customer.Services: Steering & suspension repair, BrakesServices: Steering & suspension repair, Brakes

  Roberto Lopez
a year ago
My vehicle was thoroughly examined and the repairs were completed in a timely manner. This business is close to home and the guys are very knowledgeable. Will definitely be back for any future work/repairs.Services: Electrical repair, General repairs & maintenance, Vehicle Inspection, Vehicle safety inspectionServices: Electrical repair, General repairs & maintenance, Vehicle Inspection, Vehicle safety inspection

  jeff fahrenbacher
2 years ago
Brought our 2013 Taurus in for an estimate. Found that the price for our repairs would equal 75% of the value of our car. We decided to trade the vehicle in after that. The staff at Auto Perfection were not only honest but very courteous. They did not charge us a thing to do the estimate which I found to be an exceptional thing these days. So many would not have. I will take all of our vehicles to them from now on.Services: Steering & suspension repair, General repairs & maintenance, Wheel alignment, Brakes

  David Marin
2 years ago
I took my car to pass emission, and it didn't pass. I found out about Auto Perfection, after finding out where I always took my car for service, that they wanted run a diagnostic first to make sure that what the paper said from the emission was correct. So they did and charged me 100.00 to give me the same answer, to my surprise then they tell that it's going to cost me over 600.00 to fix and order parts, but would not credit the 100.00 to that amount. So we took our car to Auto Perfection. The service was excellent, it was less then 500.00, the attention to detail was outstanding. I recommend Auto Perfection to anyone looking for honest good service. My family and I will take all our cars to them.Service: General repairs & maintenance

  Audrey Gillis
a year ago
The woman that gave me the est was very brisk and edging on rude. But the work is EXCELLENT Definitely recommend! Just ignore the woman in the office. I WAS there. I have no idea why there s no record of the info. We just decided to have the work done somewhere else. But I do have the paperwork.Service: Vehicle InspectionService: Vehicle Inspection

  Jennifer Moon
2 years ago
I have been going to Scott (Bubba) for the last 12 years for my auto repairs and tune ups. I will continue to use Scott for all of my repair needs. He is always honest and does great work. He always tries to get you to understand what is wrong and what needs to be done.Services: Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, A/C installation & repair, Oil changeServices: Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, A/C installation & repair, Oil change

  Noah Biedrzycki
3 years ago
- Super fast and easy to work with.- No hidden fees- reputable work- friendlyMy whole family uses this shop as well as a few friends of mine and we have 0 complaints. Would 110% recommend them to anyone for any auto work needed!Services: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Body & Trim, Wheel alignment, Brakes

  AG Lopez
a year ago
Bubba and Nathan are the two mechanics that keep this shop going on all makes and models. Young guns with knowledge.

  Brian Huml
2 years ago
Been going here for years now. Excellent service, and very efficient. I Got all the work that I needed done in a timely manner. They took the time to go over everything, and showed pictures of everything that needed to be done. Quality work.Services: Steering & suspension repair, Wheel alignment, BrakesServices: Steering & suspension repair, Wheel alignment, Brakes

  Kevin Wilde
2 years ago
The mechanics at Auto Perfection were very thorough. They provided a detailed report of repairs needed and were not pushy, allowing me to complete the repairs most needed while delaying less urgent jobs.Service: BrakesService: Brakes

  chris strom
2 years ago
Always very knowledgeable and professional. They get the repairs done in a timely manner and they are very through. They stand behind their work too. I won't take my vehicles anywhere else.Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change

  Rick Daniels
2 years ago
They say, "if you want something done right, do it yourself". I live by this mantra.... HOWEVER, having Bubba work on my cars is better than doing it myself. He knows his stuff and DOES NOT spend time and energy trying to sell me stuff I don't want or need.If he tells me I need to pay attention to this or that, it's gospel.Services: Steering & suspension repair, General repairs & maintenance, Engine repair

  Lillian Marin
3 years ago
They were very professional, service exceptional and turnaround time was great. I would definitely recommend this business. Our whole family take their vehicles to them.Services: Auto engine diagnostic, BrakesServices: Auto engine diagnostic, Brakes

  Denis Bump
2 years ago
Very pleasant to work with. Gave a complete and accurate assessment of what needed to be done. Completed the work in a timely and satisfactory manner. Would highly recommend to anyone.Service: BrakesService: Brakes

  Amanda Cathey
3 years ago
We go here for all our vehicle needs. The staff is amazing and work with in your needs and budget. We won't go anywhere else!! Awesome job!Services: Transmission, Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Oil changeServices: Transmission, Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Oil change

  Lori Ehnert
a year ago
Friendly, professional and conduct a very thorough inspection. They communicate the costs ahead of time.Services: Tire rotations, Vehicle Inspection, Wiper blade installation, Oil changeServices: Tire rotations, Vehicle Inspection, Wiper blade installation, Oil change