Rhine Auto Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scott LaBonte
a month ago
Incredibly helpful and knowledgeable staff. They were able to get the part I needed promptly and had great prices too! I will definitely be doing business with them again.

  BK
5 months ago
I worked with Derek on seats for my Tahoe and from the very beginning he made it his mission to find me what I needed and he really delivered. From the level of service to the pricing I really couldn't be happier. My interior has been transformed. Thanks again for all your hardwork. Rhine auto will get my business again in the future

  Allen L.
2 years ago
Great people. Been looking for grille for my car for months. Rod Baker wanted over $500 and the part was back ordered, blah blah. Graigslist, eBay - can t get this for less than $600+. Part exactly as described. Worth the 2 1/2 hour drive. Honest business. A+

  Kevin F
a year ago
Called these guys for a replacement rim for one I damaged in the ice storm. They were super friendly, very reasonable (dare I say a steal ). They were originally going to ship it to me for a very reasonable price but since I am an hour away and needed it asap, I drove up to get it. Also found a fantastic deal on some barely used tires. Staff is great, place is clean, feels more like a parts store than a salvage yard. Will keep them in mind in the future!

  Rachel Politte
a year ago
1/2/23 Review edit: Even though we provided them with the VIN, they sent us the incorrect engine. They sent an engine with the incorrect tone ring, which wasn t and couldn t be discovered until AFTER the engine was installed. When we called them to let them know of their mistake, they basically said, oops, our bad! But won t give any kind of refund towards the labor.Their mistake really screwed our small business and they re not willing to do anything to help.In addition, they also want US to pay for return shipping for their mistake!!I am very disappointed at this establishments lack of business ethics.Rhine Auto Inc. was great to do business with! Their sales rep, Jay, was extremely helpful and communicative during the process of finding and shipping an engine to our shop which is out of state.We would definitely do business with them again!

  Payman Rajaie
9 months ago
They are the best salvage yard in Midwest. Really kind and friendly staff. Also their price are unbeatable. Worth the drive.

  Tom G
a year ago
My wife backed her car out of our garage into the back door of my car putting a huge dent in it. The body shops wanted $3,500 to fix it. I called Rhine Auto. They had a salvage door for $700 that was in perfect condition and, now get this with the same Paint Code Color as mine. They offered to ship it but I drove down and picked it up. I had a local repair shop take the old one off and install the new one from Rhine for $200. It matched perfectly! The service folks were really knowledgeable and helpful. STRONGLY RECOMMENDED!

  Steven LaFaver
10 months ago
Very helping the tire I needed. And even gave me a list of recommended garages I could go to to get it put on. Very friendly and helpful

  elcaminosunlimited
2 years ago
I bought a used engine here, it was a great overall experience. The sales team went out of their way to waive a core charge for me since I didn't have a core because the engine was for a project car. Thanks again!

  Will
7 months ago
Excellent customer service and great prices on used tires.

  Paul Hawver
3 years ago
Best used parts around by far. They actually have a warranty on the parts which is almost unheard of with used parts. They always have my parts pulled very fast and if they don't have it, it took 3 days to receive body panels airbags and full seat. Prices are also reasonable, not the cheapest but definitely not most expensive. Considering the warranty ill pay a lil more every time.

  Louie L (Mike)
8 years ago
I've bought several parts from Sara and she has been awesome! very friendly and asks questions so she finds the right part the first time! If you want to work with a knowledgeable sales person that is patient and cares, give Sara a call.

  Zach Hulkkonen
5 years ago
First door I bought was good. Sold at decent price everything was there. Bought a front door after seeing it all put together told them I wanted it. Came backs few days later after hours to grab it and it was nothing but a shell... they took the time to even pull the speaker. But when it came to disconnect the wiring they just cut it. Not the experience I was expecting.

  Luckyline Autoparts
4 years ago
Very good customer service and prompt actions. I dealt with Rick and he went above and beyond in helping us with what we needed. I will def be using them as a sister company in the future. Thank you again.

  todd Buettner
5 years ago
Never.. not.. had a part i was looking for and at the best prices. The staff is great.. polite.. friendly.. and occasionally funny lol. Yard staff works hard to get parts you need as quickly as possible, even in 97 degree weather. Thanks to everyone at Rhine auto.

  Robert Bochenek
3 years ago
This place is not recommended.Let's start with saying that they said on the phone (Rich) that the parts (2 white doors) are insurance quality and not negotiable - well fair enough if quality is that good...I took a trip from northwest suburbs of Chicago to their yard in Plymouth Wisconsin (147 miles) to buy the doors.Upon further conversation on the phone Rich was surprised I was coming the same day and told me that there are hundreds of orders being processed and my doors may not be taken off the vehicle on time... he'll have to check.Well he did and said ok the doors will be ready for us.We arrived with my son about 30 minutes before closing.The place is very remote and with exception of 5 people working there it was completely dead and not a lot of things for the crew to do... remember "hundreds of orders" ? - Right...They make you pay for the parts before you see them which should have been a red flag in the first place, but I missed it... $526 hard earned dollars later they said drive around for pickup.We did - the back white door had rust at the bottom and was rusty sand blasted on the outside... when asked Rich he said "come on you will have to paint them anyway" - no I asked for the correct color door in good shape... what did you call it ?"Insurance quality "?If you don't want them you don't have to take them he said...I asked for the owner who came out of the meeting and said "I tell my guys not to allow color matching..." - then he pointed out that it is 2013 (exact year my car was) so it's old and he sees no problem with the door's shape... ok he will nock $50 off - no point in arguing they are closing by now...We decided to put the doors on the car at their lot since it was closed for business and the old doors were substantially damaged and easier to care for inside of the vehicle.That is when I found out that the front door was all dented near the 1/4 off the bottom along 2/3 of the length of the door - was too busy with the rust on the back door to inspect it properly, my bad I guess...No point to try to look for someone to talk to as they were closed by then and we had to cover nearly 150 miles to get home...Lesson learned:- Shady place,- Shady, dishonest sellers who will misrepresent the part's real condition to make a sale.- Equally dishonest owner who is more interested in showing "the boys how it's done" then to run a good business.Would not buy from them again for sure !!Shop at your own risk !!

  1skerfan
5 years ago
I just wanted to pop in and let you folks know that you have a real gem in Sara!! She is always very kind, and very quick to respond to whatever it is that i may need!! It is hard to find true customer service anymore and with her i get it every time!!! Thank you for having a rockstar Sales Rep like her around!!! - Ben (fellow salesmen)

  Tracey Bruce
5 years ago
Rick always given 150% when helping me find parts for my business!! By far the best prices Around. Shipping to upper ky is cheap and fair!! Glad I found this gem!!!! Thanks Rick!!!

  Burt Vanderhoof
6 years ago
Went looking for some used tires which in size 16 they have hundreds of them. Ended up finding a pair that were brand new and only $125. Totally satisfied

  Dan Goodine
4 years ago
Dishonest/misrepresentation; the parts where not in the condition described and missing pieces. The sales associate was rude and argumentative; his supervisor was friendly but only made excuses for him and said he would locate the missing pieces from another yard if needed; but has yet to do so after several weeks.

  Ron Hovorka
a month ago
Great people to work with

  Dakota Schmidt
2 years ago
Wanted a tire (225 60 r16) because i got a flat, charged me $70 for it. What a scam never shopping here again. Could've bought a new one for cheaper.

  Chris B
a year ago
Great deals! Excellent Customer Service!! Thank you Ric!!

  Erik Wolf
8 years ago
Outstanding customer service with great deals. Sara went above and beyond to improve plain transaction.Rhine Auto Inc is Best in Midwest!!!

  Janis Stemper
9 months ago
Great business! Very helpful, clean, and courteous

  Jackie Kulkens
6 years ago
Thank you for all your excellent service. You made it possible for us to go on our weekend getaway. Please ignore other post I read the name wrong I thought it was auto insurance. Lol. You guys are AWESOME

  Veronica Garcia
11 months ago
Good place to get a car repair, also good and knowledgeable workers.

  Tas Man
a year ago
Great place when looking for a part. They scour the country for what you are looking for. I dealt with Ric.

  Trent Huizenga
7 years ago
by far the worst serves ever had got told parts be shipped out on monday and b delivered on tuesday part never came called and asked about them get told part haven't left yet then got told an email recipt had got sent to me never recieved it so called and asked about it got treated like crap that it was no big deal the guy i delt with was very very rood to talk to on the phone i will b sending my and anyother people ik business else wear

  TO
4 years ago
Sara is excellent to deal with! Always helps me out when I need it! Great prices and always has what I need!