Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cody Harris
5 months ago
Hours say 10-2 on Sunday but the door is locked at 1:30.
Dave Lynk
4 months ago
Very knowledgeable staff, fast and courteous
Daniel Schmidt
3 years ago
Quality Parts, reasonable price, and excellent service. You can't go wrong.
Erin Marcott
4 years ago
Rob was very helpful and helped us install a car part when he could see that we had no clue what to do - even though it was a busy day! He had a great attitude, worked quickly, and I would definitely go back!
Sam Martell
a year ago
These guys are very knowledgeable and do everything they can to help you. Great store
Steve Seward
2 years ago
I wasted 15 minutes wandering around Fleet Farm without seeing any employees in the automotive department. When I finally found the spark plugs, the ones I needed were out of stock. When I decided to try Napa, even though there were 3 people in line and only 1 employee, I was still in and out in about 10 minutes with the correct spark plugs at a better price, plus picked up some shop gloves and a spark plug socket while I was waiting. Wish I would have caught the name of the employee, but I will skip Fleet Farm and head straight to Napa next time.
Gordon Wright
6 years ago
The customer service was friendly and they seemed to go out of their way to help me but in the end they cost me more down time and tried to encourage me to put in the flex plate I was trying to replace since they claimed the wrong one was in my car from the factory.I ordered the flex plate from them and received a flex plate that didn't fit on my car. I took it back with my original part. They claimed they talked to tech department and insisted the part They ordered was correct.My mechanic told me to order from rock auto and I did and I received the correct part.It's hard to trust Napa after this event.
Jason Ostrenga
6 years ago
Went in with my father in-laws thinking the brake calipers were bad and Eric worked through testing them and showed them all to be in working condition and saved us some money. Thank you very much Wonderful experience.
Joe Ruedinger
3 years ago
They had what I needed at a price cheaper than Google said. The check out dude didn't speak. Maybe he was a mime or has the personality of a doughnut.
Kae White
6 years ago
If you're running late for work or an appointment, that's on you. You shouldn't be trailing me on the highway, speed past me, then give me obscene gestures in a company car. Very dangerous, very unprofessional. [Heavier woman with brunette hair. License plate AAB-9385].
Karen Vento
4 years ago
So very helpful! Our alternator was going out, and they helped me diagnosis, really went above and beyond! Thank you so much!!
Ronald Culliton
3 years ago
Do not work here ever the Counter staff is nice the drivers Think they can push people around they recklessly drive especially Tim and Jacob i now want to update the owner called me mad at me cuz i was Speaking the truth on his business i would not buy parts from here if i was you
James Hanneman
2 years ago
Napa is the place to go. They were the 1st auto parts store. A lot of followers . Keep up the good eork
M White
3 years ago
Great Store, Helpful staff, great prices, knowledgeable Staff. Quick to get in parts
Lori Urbschat
4 years ago
Very helpful, Saved us a big headache with the parts, now we have the right ones!!!! YAY!!! Very comfortable atmosphere!
Darrel James
6 years ago
Very helpfull twice now this time told me where to get key fob made. got parts on hand there liked.
Pete Dougherty
a year ago
They had what I needed. Service was so so. Not friendly.
Rich Balfanz
5 years ago
I want to thank the owner of this franchise for stepping in to salvage a sale from his lackluster employee. Hope he had a pep talk with his employee...
R. Mendoza
5 years ago
Friendly staff they were able to locate the part i was searching for at a reasonable price.
Julie atnissan
6 years ago
Quick, polite, efficient service. Price was 1/3 of what a dealership quoted for the same parts.
Diana Anderson
5 years ago
Great explanation of "check engine" issue after replacing gas cap to no avail!
chuck bodam
2 years ago
Always get the right part. These guys know their business
Wendy Meyer
3 years ago
Get more people text answer the phone and you could probably get more sales instead of being on hold for over 20 minutes
Ken Nadeau
4 years ago
With just one person there he did his best job he could
K
10 months ago
Thanks for the help with my windshield wipers ^-^
Lis Adventure
5 years ago
They are the only auto part store that carry most import car patrs.
Benjamin Ostrander
5 years ago
The staff there are amazing and very eager to help.
Jason Hoffman
2 years ago
I like Napa. They are knowledgeable and helpful.
Aric Lulloff
6 years ago
They have car parts, if that's what you want, then probably go here
Noway Jose
5 years ago
Amazing people unlike the other box stores
