Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ashleigh Brehm
3 months ago
Stopped in for a synthetic oil change. Price $100. A little high, but I found a $20 coupon on their website. I asked if that was just for an oil change she said yes, but we also do windows, vacuumed, check tires..18 point inspection. When my vehicle was done, I noticed clearly it was not vacuumed. And the windows were not washed. I asked about it and was then told the vacuums didn t work very well. And I asked about the windows and he said, well we only do the outside. I had just came from a car wash- so they didn t do those either. Although they said they did both. Next time please be honest. I would have completely understood if the vacuums weren t working. I understand these things happen. But to tell me you were going to do it, another worker telling me they did vacuum when clearly it was not done. I paid for services I didn t receive, unfortunately I will not be returning. It just makes me question what other points of the inspection they did or did not do. Or anything under the hood that they said they did. Disappointed.
Bob Boelter Jr
6 days ago
Went for Oil Change/Tire Rotation & Wheel Balance. Katherine made sure my coupons were applied and kept me appraised of all findings and options. Excellent service by her and Tech Cody! Extremely satisfied! Reasonable pricing, too! Highly recommend!
Elizabeth Chupka
6 days ago
Catherine and Cody were very helpful today. Had screeching coming from my tire well, thinking it was my brakes. Cody figured out the issue being my dust protector rubbing against another part, fixing the issue. I was not charged under the free brake inspection and I was there and gone within 5 minutes of arriving. Great service!
Aimee Zehren
a week ago
Kevin and his team did a great job with an immediate wiper transmission swamp out and it was very reasonably priced- it would have cost 2x more at an auto repair shop and I would have had to wait days with no wipers! A+ customer service and guest experience!
Grant Christian
6 days ago
Katie and her crew were able to get my tire patched and I was back on the road in less than 15 minutes. Outstanding service and I highly recommend them!
Kara S
5 months ago
Stopped in to get an oil change before having to travel two states back home. The receptionist, Christine, had a very warm welcoming demeanor and gave us all around excellent service. They had us in and out in a jiffy and we loved that they washed our windows as well. Definitely recommend coming here for all your auto needs!
Amanda Gonzalez
2 months ago
I got an oil change here today. Nice workers. A worker made sure to point out where things are in the waiting room and even said I could eat my Olive Garden leftovers in the waiting room if I wanted to. She made sure to use my name every time she talked to me. Used a computer to show me everything wrong and right with my car. Asked but didn t pressure me to buy anything extra. Very clean all around. Didn t go into the bathrooms. Sidewalk wasn t clear of ice, but the nice worker pointed it out before I noticed. Was in and out pretty quickly. Would come back and use the coupons that are on the website and that I got from taking a survey through my email.
Kathy Evens
a week ago
Been at Jiffy Lube several times. Easy and fast. All the staff are friendly and knowledgeable. Highly recommend!
Paige Gallagher
3 months ago
They are the best to go to. I have gotten my oil changed with them so many times and it s at an amazing and affordable rate. Especially for being in college they are so amazing. I could not be more thankful for these people here.
jennifer snyder
4 months ago
The crew at this location are excellent! They have always done great work, and the customer service is amazing. I m very grateful to have found kind trustworthy helping people for my car!
Ann Bradley
4 months ago
This place does an amazing job of taking care of their customers! I went for an oil change today and had a mishap with some jewlery. I was concerned that it was on the floor when these very kind workers were vacuuming my car. I went back in a panic to ask if they had seen it and the people here went on a search through the garbage, through the vaccume to try to find my missing ring. No questions or complaints about searching. The manager himself even offered to double check my car. Very very kind people, you don't see that all of the time anymore. Also the oil change was quick and easy. I am incredibly satisfied with my service, 5 stars!
MELISSA PIETRZAK
2 months ago
They saved me! At the last minute check engine light went on before I was leaving for a 2 hour drive. They topped off my coolant, didn't charge, and got me on my way. A good deed and so nice about it - thank you!!
abigayle schulz
5 months ago
Great service! Katharine N., Daniel, and Max were all extremely kind, thorough and helpful. They mentioned an oil leak that I already knew about and had the part for. I had just happened to pick it up prior to arriving at Jiffy Lube, and they offered to put the part in for me. I so appreciate that they went above and beyond for a customer. Thank you!!!Service: Oil change
MrA7X1999
a day ago
Jiffy Lube on 9th street was avle to find a small screw in my tire and put in a patch at no cost. Took less then 10 minutes for them to complete. 10/10. Thanks a bunch!
Alexus Aguilar
3 months ago
I have a diesel and was desperately in need of an oil change. When I called around other places to try and get my car in, all of them said it would take a few hours but Jiffy Lube had my car done in 20 minutes or so. This was my first time here and I will definitely be back
J P
5 months ago
Kevin, Cody and Daniel were lifesavers! I had a flat tire, and last minute they were extremely helpful to diagnose and reseal the bead on my tire! Saved lots of money and a big headache! Thank you so very much gentlemen for your help and understanding!Service: TiresService: Tires
Jennifer Castrop
5 months ago
Super professional, friendly, helpful and quick service! The establishment is really clean and cozy! I will definitely be bringing my car back here for every oil change! Thank you Katherine and Kevin for a wonderful experience!
Hugo Galindo
2 months ago
Everyone was super curtious and helpful! Would definitely recommend to anyone who needs an oil change or any general maintenance. See ya guys soon! Everyone was top notch. Sorry I only got Cody, Dan and Kevins names but everyone was great!
Ross Schumacher
3 months ago
Nail in tire. Stopped in to ask, I was back out 5 minutes later!!! Have had oil changes done here too. Pricing is fair, in and out quickly. Friendly staff, they want to get you back on the road!
Laura B
3 days ago
They do a good job but are going to try to sell you more than you might need because they are in the business of making money as much as car services.
Sheiana Taylor
a month ago
Very straight to the point and I was in and out before I new it. I liked that they physically showed me my air filters that needed to be changed. I will come back
Jamie Mehling
2 months ago
We went today for an oil change and tire rotation very fast and knowledgeable!! Very clean establishment!! Great customer service for sure!! They also let us bring our dog in!! MOO approves!!
Oshkosh Elmwood
7 months ago
The customer service was polite. The employees were friendly and cooperative but the prices are so outrageously high that friendliness doesn t really make up for it.They quoted me 1100$ for spark plugs replacement. I understand Subaru spark plugs are tricky to get to and require just a little more labor but 1100$ is the highest price I have ever heard for this job. Other places offered the same service for less than 400$.
Kayla Burrow
5 months ago
I had a flat tire, needed it patched was in and out within 30 minutes! Pretty fast considering there were only 2 people working, and 3 clients before me! Did an amazing job!Service: TiresService: Tires
Angela Wiechert
2 months ago
Awesome service! I had a flat tire that they were able to fix right away. Great people. Highly recommend.
Krista Paine
5 months ago
I typically am a loyal customer to the Jiffy Lube in Grand Chute but I desperately needed oil change so I stopped at the Oshkosh one. I was blown away with the excellent customer service, clean environment, and quick service from the team, especially from Katherine. Thank you!
Joy Nolte
a month ago
They are so awesome!! Changed my brake light in minutes. Thank you for being so efficient and getting me back on the road.
Linda Breitzman
4 months ago
I really like to bring my car to Jiffy Lube. They check everything. They're so nice! I feel that my car is safe for the road and traveling. Thank you all so much. Happy Holidays to all of you.
Felicia Souza (Vienola)
2 months ago
Knowledgeable staff. Speedy. Competitive pricing and offer more services then just oil changes. Also can get tires here. Would go again
Raeann Nicole
7 months ago
Took a car in that needed a ton of work done to it. The employees were very helpful and insightful with what needed to be done and working with me on a budget I needed to stay within! Would definitely come back.Update: Came back for additional services after my last visit. Manager Kevin and his crew worked amazing with both my mom and I on making sure I didn t break the bank or pay for unnecessary fixes at the time. He also took the time to show me what the parts were supposed to look like versus what mine did. Super efficient with getting my tires and breaks ordered and installed within two days! I m very pleased with the services I received.Services: Air & cabin filter replacement, Tires, Brakes, Air conditioning, Oil change