Fox Valley Transmission Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kaitie Emily
4 months ago
My transmission failed in April and the bergstrom ford dealership in Neenah quoted me around 6,000 to get it replaced. Got my escape towed to fox valley transmission and they quoted me around 4,400, which I greatly appreciated. They re honest with what needs to get done, and the prices are fair.I also want to add that my car has been having some weird symptoms. I got in touch with them and they got me in within a couple of days to get my car looked at, free of charge. I am appreciative that they were honest with the fact that if it s not something they touched, they would have to refer me elsewhere - I am just happy they were able to get me in fast to get it looked at.Plus, they have the cutest helper!

  Teresa Gray
6 months ago
Finally after 10 months- Fox Valley got my 2016 Pathfinder fixed. Lauren's thieved roughly 11k... took the insurance check, my deductible- never did the work. They still have my 2 key fobs. Refuse to give them back. They did not even purchase a transmission until July..My loss date was Dec 2022. Allstate did not help much..They were fine that i was without a car winter, spring, summer and into fall. Allstate was 100% fine with allowing a scrap transmission to be put in my car by Lauren's. Thank Goodness for the honest people at Fox Valley.... otherwise I would still be walking. #BBB #LAURENS #OSHKOSH #FOXCITIES #TRANSMISSION #THANKFUL

  Robby Masek
5 months ago
Definitely would not recommend. Brought my vehicle in to get the transmission rebuilt and it went out again within a year. Luckily it was under warranty so they fixed it again only to have it go out again after another year. PS they told me I would have to pay to get another warranty.

  Ethan Dewall
a month ago
Called for a quote to have a transmission swap was told they didn't want to do it very rude very poor service go to rays transmission in neenah if you want good service if I could give zero stars I would

  J S
3 weeks ago
Great work, fast service. Price is right. I highly recommend this shop for your transmission builds.

  Alyssa Bukovic
8 months ago
Horrible customer service. Brought a car in to have the transmission rebuilt. Brought it back because it was leaking fluid. They supposedly test drove it. By the time we got the car back the second time it wouldn t shift or move. Had to have it towed back to their shop. Jim argued with us that it was our fault the car wasn t working before anyone even looked at it. They ate the tow bill after they admitted parts we paid to have replaced we re not. Then they wouldn t compensate us for all the back and forth and our unhappy customer. Our business will never use them again and neither will anyone we know

  Lethal_ Warfare
4 weeks ago
Had a bit of misunderstanding but everything was solved and filed a follow up time. Recommend these guys

  lisa pavich
2 months ago
Great Family owned busy, who stand by their work. Highly recommend.

  Will Koepp
3 years ago
I want to be very clear that the work that this business performed was very good. My car runs fantastic and they fixed the issue I asked them to and more. Before I give my critique, please know I encourage you to use this local family owned business! When you do, make sure you get a quote signed in writing. Jim casually told me my repair would be $103... when he called to let me know it was done he mentioned there was another repair being done on it and it should only be another $200. Still something I am okay with, although I wish he would have called and let me tell them yes, please go ahead and fix it versus him saying they are in the process of doing that repair. When I picked up my car, it was $900 for the bill. Yes, the quotes he told me were only for parts. I have never been to a place where they only tell you the cost for parts, so I assumed what he told me was everything. This business is lucky that my wife and I were in a position to pay this surprise bill, but even if I was bill gates, I wouldn't want someone telling me one thing and then charging me way more. So, when you use them, get a quote signed in writing and make sure what they are telling you is for the price of parts and labor. As I said above, they did the work well and my car runs smoothly again, so thank you for that.Update 4/9/21: The day after I picked my car up from here, Jim the owner called and apologized for the screw up. He felt bad and asked for my address so he could give me some money back as a way to make up for the miscommunication. Check has been received and am very grateful. Very good job on making it right! I will be taking my car back here, with some lessons learned. Thank you Jim and Fox Valley Transmission!Services: Transmission, Auto engine diagnostic

  Kristin Corrigan- Haumschild
a year ago
Fantastic place! Took my son s car in.. they took the time to drive it multiple times/ diagnostics, and the problem went way. I was not charged anything Rob was so helpful. They will have my future business for sure!Service: TransmissionService: Transmission

  Candy Wheeler
6 months ago
Took car for transmission to be looked at. They were very nice and helpful

  Thomas Ottman
4 years ago
Great service, great people to talk to. JD was great in explaining my issues I had with my explorer. Very happy with all aspects of the service I received. Highly recommend Fox Valley Transmission. You will not be disappointed.

  Joshua Lozoya
3 years ago
Dropped my car off to get the transmission sensor looked at as a code popped up saying that was the issue. Jim the mechanic there called me and said the code wasn t there and he couldn t do anything, but in a rather rude tone. I asked him why didn t he say it needed the code before I brought it in and he said didn t think it was cleared . My question is that it s such a big deal why didn t you stress that? Also, I get the code wasn t on whatever. I try to ask where and when to pick up my car keys and Jim hangs up on me not once, but twice. Extremely unprofessional.Service: Transmission

  Andy Rugotska
7 years ago
I've had at least six transmissions rebuilt by these guys over the years. All worked out perfect. Fast excellent service. Had a minor problem with a F4 50 tranny rebuilt last year. They took care of it superfast and we're very courteous about it. I recommend Fox Valley transmission to everybody!

  Christine Scholz
3 months ago
Quick diagnosis and great customer service!

  Gwen Warburton
3 years ago
They are very nice they help my friend out who has cancer and made her feel so happy she cried happy tears all day and is so very very grateful for them they made her day and made me cry to thank u all at Fox Valley Transportation Inc for what u all do to go out of our way to make people happy. And the work u do .from a friend who cares about you all

  Gee Gee
4 years ago
I am echoing my husband's (Russ) feedback aka Sprintex SPS Supercharged SXT posted on here. I normally don't do this but my husband,a retired disabled veteran, is using his retirement money to build his dream truck and this shop never gave him an apology or called to communicate that they had no intention of working on his truck.GretaSheboygan Wi.

  Chad Cothern
5 years ago
Had my 2010 Mazda3 manual clutch replaced and very satisfied with the Staff and the repairs they did!!!! If you like my review, please hit "like" Thank you

  Jeffrey Elliott
4 years ago
I own a lawn care and landscape business out of Green Bay. I have no problem making the drive to Oshkosh because I know the work will be done right and that they will stand behind it!

  Scott Mon (ScottyMon)
a year ago
Have had "a few" Trans rebuilds and fixes done. Always both Timely and Reasonably Priced!Service: TransmissionService: Transmission

  Nancy Wolf
2 years ago
Did a good job fixing my car all there were very good

  Paul Davies
6 years ago
Excellent service. They fixed my car right the first time.

  Jason JDawg Bell
3 years ago
On time friendly service no extra costs or bs. Jim was spot on. Thank you

  Debbie Everest
6 years ago
Excellent customer service. Fixed problem fast and reasonable priced. Would recommend to friends.

  L was here
4 years ago
No issues with 04 Jeep grand Cherokee, diff swap. Thank you!

  Robert Kummer
4 years ago
They went out of their way to to get me back on the road and home to Florida. Prices were fair

  Lynsie Bernier
5 years ago
You can trust this business! Family that treats you like family!

  Bruce Van Pay
4 years ago
We'll see

  Jason Straub
3 years ago
Excellent service as always

  Scott Laabs
3 years ago
Got me in the next day