Luke's Auto Repair Llc
4.9 (183)
146 Mason St, Onalaska, WI 54650
(608) 781-3380
lukesautorepairona.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Luke Seielstad
4 months ago
Luke's (not me!) has always been awesome and helpful. The folks that work there are always forthcoming about telling you about issues but not pushing any extra sales. They work to make things right and give amazing service for a decent price!
Adam Schmidt
a month ago
Luke has been a hard working stand up guy since highschool. Glad to see still true 20+ years later. Take it there, they'll take care of ya.
Edward Klein
a month ago
Starting using Luke's about a year ago. With 4 visits so far, they continue to impress me with how thorough they are on repairing my car. That includes catching issues before they become a serious problem.
Tim O
2 months ago
Went for alignment last year and ended up could not align. Bad bushing. Paid for inspection. 64.00. I fixed the part called around for alignment and if not able to align how much would inspection be. Highest price I got was 35.00. Recently took a truck for front end inspection somewhere else 25.00 plus tax. Had the truck in and out 15 minutes.Told me what was wrong. Lukes priced abit high for me. Not go back there again
Anthony Ledesma
2 months ago
Excellent friendly services. Very greatful for the sympathetic concern of my situation and very pleased with the early completion to get me back on the road and feeling safe. Thank you
Thomas Wolf
5 months ago
Turned a surprise lemon into a blessing to provide my mother with reliable transportation during her fight through stage four cancer, just before winter.Found a nearly impossible to find part and worked with Gundersen's philanthropic group for end stage cancer patients for part of the payment costs without hassle.We will be returning in the future, and we appreciate the extra time they took to track down that part through back-channels when conventional channels failed.
Lisa Hettman
2 months ago
Honest, Knowledgeable, Fair and Affordable! Always,no matter whats going on they are super nice. Make you feel "Welcome."
Phillip Nielsen
3 months ago
Issues with check engine light and intermittent stalling fixed for my 2010 F-150. No attempt to upsell or otherwise increase repair bill.Thank you.
Preston Goodman
7 months ago
While it's never easy to shell out the kind of cash required to work on my old 7.3 at least I have found a trustworthy shop to take care of her. I have taken my truck in a few times they didn't try to upsell me; even going so far as to say "you can probably handle this yourself" for something they found. Will definitely be going back as long as I am in the area.Services: Transmission, General repairs & maintenance
Trevor Lopez
4 months ago
Called needing a battery change, was able to fit me in same day and get me out quickly. Awesome and quick service.
Ian Hunter
a week ago
Just give them a go with your vehicle and you'll see they're the only place to go; period.
Mary Axelsen
3 months ago
Great service and friendly staff. Great at explaining any service needed on your vehicle.
doug seberg
3 months ago
Great service and really honest! Definitely will go back
Torin Betthauser
2 months ago
I needed help diagnosing a clunk noise it the front end. I'm happy with their diagnosis.
Robert Shields
2 months ago
Great service I highly recommend getting your work done here.
Tyler Burt
a year ago
I had my car in today to get some brakes changed in it and I was very impressed with the service as well as the staff. I've walked in other places that make you feel like needing work done is an inconvenience to them whereas Luke's was very welcoming. They diagnosed everything wrong with my brakes and let me know what the cost would be before they started. It was actually slightly cheaper than what they said it would be. On the plus side if you don't have a ride to come back later and get your vehicle they have a decent place to sit and watch TV while you wait for your vehicle to get done. I will be back for any future repairs that I may need.Thanks Luke's!Service: Brakes
Jake Zielsdorf
8 months ago
These guys are awesome. Best customer service I've ever had. You can tell everyone is loyal and respectful. I won't go anywhere else.Services: Steering & suspension repair, General repairs & maintenance, Auto maintenance, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Auto maintenance, Oil change
Matthew Exline
11 months ago
Very good. I was late for my appointment by 22 minutes, I felt bad about that but they didn't give me any grief over it and got the work done quickly and it was pretty inexpensive. They also had coffee and cookies for customers.Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change
Marissa Empey
a year ago
Luke's was fantastic to work with! I went here for a second opinion when a different shop told me I needed a brand new engine and they were able to pinpoint the issue to just my timing belt tensioner. Saved me $7000! I'll be taking my car here from now on.
Nick Neubauer
a year ago
My wife and I have had several positive experiences with Luke's Auto over the past two years. Recently, they replaced the brakes on her vehicle and the cost came in less than we were quoted. We used to take our vehicles to their respective dealers for service and repair, but they became too unorganized and expensive. The staff at Luke's is prompt and courteous and their pricing is fair. This shop does not appear to have a lot of turnover and it's nice to work with the same employees each time. Thanks for the great work!Service: Brakes
don owens
2 months ago
Needed repairs, Luke s does great work and you know the job s done right
kathleen skoug
8 months ago
We won't take our vehicles anywhere else but Luke's. Customer service, repair work, etc. They do an exceptional job, always. Thank you all. The Skougs.
Lin Scott
6 months ago
I've taken my car to Luke's twice. Both times I was greeted by professional, courteous employees that took time to explain what was going on and how much it would cost. Work was completed quickly and at a better price than the place I use to go. Plus it's nice to support a local shop!Edit to add, just had my car serviced by Luke's again and the great customer service continues. No other place we would go besides Luke's.Service: Oil change
Jason
6 months ago
Excellent service. Quick diagnosis. Does not pressure you into anything. Carl was awesome.
James Lund
a year ago
Consistent excellence in the work performed. I've been coming here for a few years and they always perfor in their usual efficient manor. They gave me information on potential problem areas and costs so I can plan for future service. I'm very satisfied with Luke's staff and their expertise. ThanksService: General repairs & maintenanceService: General repairs & maintenance
Kim Woroch
a year ago
Very helpful in figuring out both a battery problem and a sliding door issue. Also did a fallow up diagnostic for free. I will continue being a customer.My only suggestion would be to have transportation to/from the shop. Maybe a deal with a company who's fleat they work on.
Jerald Molnar
a year ago
I have worked with the folks at Luke's for several years. They always are a delight to work with, Expertise is excellent. Customer service is outstanding! Very highly recommended!
James Lund
4 years ago
It was my first experience with Luke's. Friendly staff got me in for service quickly. Communication was great and they brought a couple of safety issues to my attention. They made me aware of the costs and I asked that they make necessary repairs. In short order I was back on the road and am very pleased with the whole experience. I'm recommending Luke's to family and friends.
Henry B.
2 years ago
All the reviews are legit, this is probably the best car shop in town. Very reasonable, they do not nickel-and-dime you, and the customer service is pretty great (which is VERY rare for auto repair).I like to do some DIY maintenance/fixes on our cars, and they don't sneer or look down at you for doing so. Much respect for these boys.
Rick Blankenship
4 months ago
First experience here was excellent. Much better service than the dealer I had been usingService: Air & cabin filter replacementService: Air & cabin filter replacement