Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Maddy Mueller
3 months ago
The store was completely booked for appointments but I just needed tires mounted and balanced. I left them there with the shop and Grace (the manager) said they would squeeze them in when they had time. They were done in less than 24hrs. They exceeded my expectations.

  Telly S
4 months ago
Amazing Grace! Once again, I was rescued from an unsavory scenario by Automotive Center Manager Grace. In my experience Grace is unparalleled in the industry, and she is this store's greatest asset. She ensures that all customers are assisted in a timely manner and in most instances she is personally responsible for resolving any issues that may arise. In a landscape (retail) that is often lacking in customer service, she is the saving Grace. I'm all out of "Grace" cliches at this point...THANK YOU GRACE!

  ranee s
a year ago
My daughter had a flat on her back tire, so we put on the spare. Within a few days her other back tire was flat. We brought in the 2 flat tires and within 3 hours both tires were done. No appointment, no call ahead. The young man was very nice and carried them to the car for my daughters (they went to pickup and pay). They both came home and said, "The tire guy at Walmart was SO nice!" Being 17 she was nervous but had a great experience being "independent".

  Bodee Christman
9 months ago
Great experience, the guys at this Walmart auto center are top notch. I had came in for 4 new tires the informed me that my tires were still 75% good on the tread! Quality service thanks!

  The Hansen Family
6 months ago
Unable to schedule tire installation when told I could do it online. Actually unable to get appointments for ANY of the services offered in the auto center! I was told I could have tires sent to the store, but I was unable to do that with the tires I found on the Walmart website, the only option was having them delivered to my home. Very disappointed with all of it!!!

  Matthew Polak
a year ago
Dropped off tires early in the morning already mounted and off the vehicle, just needed them balanced. Came back almost 6 hours later, still not done. They decided to do them as I waited and not tell me, so I had to wait another hour for them to finish them. Every person (except 1 manager) that was working was very unprofessional and seemed annoyed people were there and waiting. Would only recommend this as a last resort.

  Sylvee
7 months ago
Super thankful for the guys here helping me out when they were about to close with a hole in my tire!! They made a horrible and stressful situation so much better and I will be back

  Craig Polka
2 years ago
I've been stopping in for the past three days. I've purchased tires here before and have never had a problem. I was told first come first serve so I kept coming by when I had time each I stopped by there were technicians in the shop with no cars on the rack and I was told I would have to wait a couple of hours and leave my car there. I asked why and I was told cars haven't been pulled in to the shop yet. Today when I stopped in I had the same experience and I asked is there any way I can have an appointment. He said yes but the next appointment is a week from today. I told him I thought there weren't appointments it was first come first serve. He said no we can set appointments on tires. I've never been told that and I don't have a week to wait. I will take my business elsewhere. Done going in and out and getting different information from different employees on a regular basis.

  Craig Hicks
2 years ago
I tried to have a car battery replaced The sign says they were open till 11 PM The website says they re open until seven It was 6:15 PM The girl at the counter said they ( the auto folks ) leave whenever they want to Usually at about 4 PM It must be nice. :(There was actually a mechanic on site that refused to help because he had punched out already They should fire the lot of them.Service: Auto battery maintenance

  Julia C
4 years ago
They were really busy on a Sunday and unfortunately couldn t see me for a walk-in appointment, but the guy working went above and beyond in looking for the right tire I needed and trying to expedite the check out process. He was multitasking with multiple customer requests, even answering numerous phone questions, and remained positive and helpful with every interaction. He was working very hard especially considering the busyness of the day.

  julie bindas
4 years ago
Bought new tires for child's car. Came in one week early- great!!!. Could not get appointment to have them put on. " too busy...we dont do appointments for tires...." needed to leave message after 4 days returned call. Had received message tires were going to be returned as not picked up. Finally gave appointment because there was a cancellation. Then auto mgr called and said could not honor said appointment because they were " too busy" appointment offered was 2 weeks later. Unacceptable. I will pay the 10 more active in the future to bypass this mess. Unprofessional- I know I know its walmart what did I expect. Bought tires for a different kid last year no issues.

  Mike P.
7 years ago
I went into the store to get two new tires put on. They couldn't get two of my Lugnuts off due to my own fault for not rotating my tires at proper intervals. They did everything they could within their own regulations to help me. Even let me do things outside so I could get this done that day. When I realized it wasn't going to get done that day they set me up with the earliest possible appointment the next morning. I believe the managers name was Jill I'm not sure. Anyways she was a class act and was very nice and eventually everything got done. They have definitely earned my business and I will be back!

  Chris Luc
a year ago
Arrived to find out that the tech didn't show up for work so no work will be done today. There was another tech who did show up but manager decided that he can't run the shop with one tech so declined all work.

  josh olson
6 years ago
Brought my car to get tires put on. They kept my car for hours then called me to tell me that they could not put tires on because the car was too rusty. I told him there is no rust under the car. So he says oh we couldn't get the lug nuts off. I said ok why. And he doesn't know. Finally the manager came on the phone and said my car doesn't have jack points. Which it does and they can't jack it up. So I wasted 3 hours and absolutely nothing was done to my car. Don't go there for tires.

  jessa rhodes
5 months ago
Patched nail in tire. Took 1 hour and I was back on road.

  Elizabeth Chaulklin
a year ago
Took my car here to get a plug and they did a great job! Will definitely take my car back here again for my next oil change as well.

  Craig Brown
a year ago
Continue to try and make an appointment and they never answer the phone. Get transferred back to the department and it just rings continuously. If it's happening to me, it's happening to many others. They appear not to care, because this has been happening for years. I am done trying .

  Paula Schneider
a year ago
Very nice fella, trying to run the ship without help...so nice of him to stay a bit longer to install my new battery!Much appreciated:)Service: Auto battery maintenanceService: Auto battery maintenance

  Pete Jarvis
a year ago
They really helped us out there and need a late last minute oil change they came through did an excellent job

  10 mike mike
4 years ago
After waiting 2 hours and 35 minutes we decided to leave. On my way out I looked into the service area and there were no customers. Why wouldn't they do my oil change? No idea

  Patti Houghton
5 years ago
Came in at 9:30 for oil change and tire rotation. It's now noon. Yes there as a 45 min. Wait. I saw them pull it in the stall about 10:20. This is crazy!

  Comp FPV
5 years ago
Couldn t do a simple valve stem replacement with the tire off the vehicle. It was hours before close on a Sunday, straight bogus. Tires plus in Waukesha did it in 5min.

  Tom Peterson
4 years ago
Was told a total of 1 1/2 hour wait...ended up 3 hours! One star because the tires I got was good.

  Tracy Bosanac
5 months ago
It was like the tenth circle of hell seriously

  Tony Hendrickson
5 years ago
Great employees and service.Bought new tires at a competitive price which were put on in a timely manner.

  Karen Dingman
4 years ago
Had new tires mounted. They hour and half. It was done in hour and half. Good experience.

  Robert Kruse
5 years ago
The assistant manager David was wonderful to work with when getting a new set of tires for my sons car.

  Jessica Elliott
4 years ago
They did a great job and took care of changing my headlight right away.

  scott nosek
5 years ago
Cant see a positive. Was told a 3-4 hour wait for an oil change. Wasnt busy.

  Ryan Wal
5 years ago
Waited for almost four hours to have two tires changed when we were told we only had one person ahead of us.