Sternot Auto Repair Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brianna Slack
6 months ago
Recently had brake and suspension work performed on my Dodge Journey. All of the mechanics were very friendly and showed me the issue with my car and what it would take to fix it. Would highly recommend taking your car here!Services: General repairs & maintenance, Steering & suspension replacement, Auto brake repairServices: General repairs & maintenance, Steering & suspension replacement, Auto brake repair

  Joel Leon
6 months ago
Put one rear coil on upside down. Rear passenger was sagging really bad.Clayton put them on and he told me that they where universal and it did not matter. The coils themselves have marking on them not all coils are like this but this model was. He told me there is nothing wrong with it and if I was not happy with it I can pay him to flip it. Took my vehicle to a separate mechanic and he told me it was upside-down and that's was it was sagging. So I had 2 pay twice for the same job.

  Fallon Ready
7 months ago
Sternot went out of their way to help us out when our vehicle broke down while on vacation. Fixed the problem right away, customer service was excellent, pricing was great. Would definitely recommend!

  Letty Lahr
4 months ago
Clayton and Becky are always knowledgeable, patient and friendly!All around, great place!!

  Brian Grosskreutz
a year ago
Clayton is the best mechanic i have ever had dealings with. He tells you what the problem is, gives you your options and will tell you what he recommends. Just an all around good person.Great service, great work, great prices!! We take all of our vehicles to Sternot Auto.

  Tj G
a year ago
Great prices, friendly staff, Clayton takes the time to explain what is wrong and how to fix it without talking down to you. Becky is always friendly and does what she can to get you in on short notice. You really can't go wrong with Sternot!

  Kristin Marquez
a year ago
I just traveled to Mosinee from Chicago to visit family for just a few days. As I got off the highway, my car started to make a crazy noise. My aunt recommended this place, she s been coming for years. We called and they were able to help us immediately. I was so grateful. I expected the worst but was grateful that they were at least able to help me same-day. We arrived shortly after. I explained my issue using less-than-amazing sound effects. They seemed to know instantly what my problem was. Now, like I mentioned, I m from Chicago; so when dealing with mechanics, I am conditioned to expect the worst. Not to mention- my husband isn t here. I have no idea about cars. They could have (and at home, would have,) told me anything was wrong and I would have no option but to pay. I went in expecting a crazy diagnosis. I am hundreds of miles from home. If I can t make it home like this; the problem needs to get fixed here and now. I expected to pay a lot. I was freaking out. These people were amazing. They were so knowledgeable. They told me what they thought, then they checked to see if that was the issue- it was. They showed me the problem and how they were fixing it. They told me other issues I had KNOWING it wasn t something I was going to fix at that moment, they just wanted to help me. I am totally jaded by mechanic shops in Chicago, that is obvious. These people could have told me anything and I would have had to figure out how to come up with money I didn t have. They fixed my problem immediately. They gave me a great price and worked quickly, they explained everything thoroughly and in a way I understood. I wish so badly that I could find a mechanic shop like this at home.I could go on and on.. I wonder if people in Wisconsin take it for granted to have a place like this so readily available to them.Also- it was so beautiful inside. It smelled good. The bathrooms were clean like someone s home would be. The chairs in the waiting room were comfy! They had coffee and water. The decor was so well done. Clearly a business that they care about and take pride in. This review turned out longer than I intended, but it was truthfully a great experience and I wanted to share. If you re reading this I would absolutely take your car here to be serviced. I have been to many mechanics and never had such a great experience. I m going to be so annoyed going back home and dealing with the mechanics there . Like the ones who caused me to be here after they worked on my car less than a week ago. Thank you so much to Sternot Auro Repair, again.Services: Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Vehicle safety inspection, Auto maintenance

  Steve altenburg
3 years ago
These guys were awesome. I was traveling through town on the interstate when I put my drivers side power window down and all of a sudden it would not go back up. I pulled over at the next exit and Googled auto repair shop near me and the first shop that came up was these guys. I called them and explained my situation and that I was a couple miles away. They indicated that they could not make any promises and probably could not get it fixed today but bring it by and they would at least try to help me get the window back up. I stopped by, Clayton looked at it, and immediately knew the window would not stay up without replacing a specific part. He went inside, immediately got on his computer and looked to see if any of the local parts stores had the part. He squeezed me in and had me back on the road in less than 45 minutes. What a godsend pulling off at this particular exit and finding these guys was! I thought good old fashioned customer service was long gone in America but these guys proved me wrong! I will definitely be stopping back in on a random trip back through the area and dropping off a gift in gratitude for helping me out in a squeeze. I would recommend them 100 out of 100 times and wished I lived closer as they would be my go to hometown auto repair shop. Thanks again for everything.Service: Auto glass repair

  Rey Fox
6 months ago
Great service & fast and lasting repairs!It is worth every penny you spend here.

  Katrina Dickinson
a year ago
Sternots has been nothing but fabulous to me. They are incredibly friendly, prompt, and professional. Once my spouse was concerned that one of my rotors was going and the very next morning I needed to head out of town for work, a 3 hour drive. I went to Sternots for the first time and let them know the situation; they checked to make sure it was safe for me to go the distance and when I asked what I owed, they said not to worry about it!Now that s small-town care about real people.Then just a few days ago, I got in my car on a Monday morning and got a low tire pressure warning. That s always scary because you probably shouldn t go far. Well I knew right where I was taking it. Sternots got me right in (even though I m sure they had other pre-made appointments for the day) and communicated with me the whole time as it was diagnosed and then fixed. I m so grateful for this place!!Services: Tires, Tire rotations, Vehicle safety inspection

  James Hill
2 years ago
Sternots is an excellent place for car repairs and service. Clayton is very knowledgeable and also very punctual and honest. He takes the time to explain the problem so you can understand.They are also very fair with the price of diagnosis and repair. I will always call Sternots.Service: General repairs & maintenanceService: General repairs & maintenance

  C S (qoder)
6 years ago
Had a bad alternator, and Clayton was great about advice and getting parts fast. I dropped off after hours with a note on my max price, and he was well under that limit! Very friendly and helpful. This is now my official mechanic shop while I live in the area. Phenomenal.

  Gaige Buska-Hack
5 years ago
Clayton is awesome. He always finds time for me to get my vehicle serviced, yet he s always busy which is a good sign. They really take care of you over there and help your vehicles last as long as it can. Competitively priced, but their service is better than most.

  Lisa Bujak
2 years ago
I was heading home to Illinois from Wausau and got a flat tire. I stopped at O'Reilly's auto who referred me to Sternot's. I interrupted the owner's lunch when I walked in but he assisted me right away with a smile and a friendly demeanor. He called a few different places and found me the right size tire in a jiffy. It was installed quickly and I was back on the road in under an hour and a halfPrompt, professional service with a smile. Not to mention, the shop office/waiting area is so cool! Neatest mechanic shop ever, made waiting such a pleasant experience. Thank you Clayton, you really saved the day for me!Service: Tires

  Amanda Link
7 years ago
Wouldn't trust anyone else! Clayton, Brian and Becky have done over $3k worth of work for me on my 98 Mitsubishi 3000GT. They've always been prompt, friendly, and they look out for you 100%. Take your car here, I'm telling you, you won't be disappointed. This shop is fantastic, and these guys do equally fantastic work! I wish all shops were like this one!

  Cyndi Palmer
7 years ago
These guys are absolutely amazing. Clayton (the owner) will do everything in his power to repair your vehicle and do any work necessary on it in the least expensive way he can. He's not out to make a ton of money, he's out to make sure your vehicle runs well. He's a mechanic who does his job and he is just utterly amazing.His shop is also very clean, the waiting area is interesting and has complimentary beverages, and he even has a complimentary shuttle service if you need to leave your vehicle there for repair. There's all the amenities of a big dealership in a little hometown mechanic. This place deserves all your business. All of it. And the Kronenwetter Police Department gets their oil changes done there on their fleet vehicles!!He also doesn't charge for pre-purchase inspections of vehicles.Go to Sternot Auto Repair. You won't be disappointed.

  Allie Acridge
a year ago
Great prices. Kind and honest staff who don t screw you over. Owner is always around and interacting with customers which is always a good sign in my book.

  Jim Marquette
4 years ago
They did a great job taking care of us when our car was eating up a wheel bearing on our way to the airport. Clayton went out of his way to make our vacation stress free, the car was fixed when we returned.

  Lisa Cincera
8 years ago
Sternot Auto Repair is the only repair shop in C.W that we Trust,Rely on for repairs done Right the 1st Time!! Very Reasonable Prices,And Family Owned,And only Fix what needs Fixing!! The Mechanics are all very Easy to get along with,And They WILL NOT TRY TO TAKE ADVANTAGE Of YOU!! (Fix Something That Does Not Need To Be Fixed!!)I would Highly Recommend You Give Them A Try,Me and my Family Very Pleased!!

  Jerry Straley Jr
a year ago
Clayton and his crew are honest willing to answer questions. I highly recommend getting your vehicle fixed here

  Savanna Griffin
2 years ago
Droppes car off at 8 am I had to call at 2 to get an update come to find out he never even looked at the car yet. Told me to b there at 8 am and was on time. Unorganized and sloppy would rather use kohnhearts in mosineeService: General repairs & maintenanceService: General repairs & maintenance

  Brent Zimmerman
4 years ago
Mike is simply wonderful to deal with and as owner he takes care of like you were his own family member. Pricing is fair and the service is great

  Tom Gartland
4 years ago
Clayton at Sternot was once again wonderful . You get great mechanical service at a very reasonable price. Tom gartland

  Carol Mattison
4 years ago
Wonderful auto repair shop, cleaner than anything I have ever experienced... Reasonable, Knowledgeable, and Honest...Absolutely phenomenal!

  Ryan Cortright
2 years ago
Very responsive, great service, repairs done in a timely manor. Friendly, knowledgeable & just a great all around experience!

  Austin Allen
2 years ago
Extremely helpful knowledgeable and very friendly. Couldn't ask for a better repair shop would highly recommend them

  Mottel Friedman
3 years ago
Clayton went out if his way on a busy Monday to get me in and out without an appointment. Loved it.

  david gibson
4 years ago
All that's best in an independent shop. Patient, knowledgeable owner. Has become our go-to family mechanic.

  Cameron Igl
2 years ago
Clayton is a very sensible person and knows what hes doing and takes care of everything you ask them to fix

  obiemikecanobie
6 years ago
Great place they fix all my cars onl y place i will go they fixed my intrepid for cheap and my van they fixed didn't even charge me can't ask for better place