AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Megan Foesch
a week ago
I'd love to give 5 stars for the older woman and younger man who were working yesterday 4/2, but unfortunately the younger woman ruined it. I came in asking to buy windshield wipers and help with putting them on, and the older woman turned and asked "Who can help with wipers?" and the younger one snapped back "No one. We're busy" and did not acknowledge me. I stood there for a minute before asking if I should just go over to O'Reillys and the younger man stepped up and went to help put them on. The older woman did apologize for the younger ones words, but I am just floored that she would talk like that to a customer.

  Caleb Matzke
a month ago
Poorly staffed. Assistant manager refused to help or explain why an order wasn't filled. The stated "I shouldn't even sell you this." Okay then, don't. Do your job or get another one.

  Ashley Klapper
5 months ago
Love this place! Always so helpful

  Kenneth Harlson
a year ago
Poor customer service! The guy behind the counter saw me come in and I said "hello". I then went over to the headlamp section to find a replacement bulb. I found what I needed and proceeded to the checkout. He was in the back taping up boxes or something out of view. I attempted to use the self checkout but that didn't work. I then called out to grab his attention. I got nothing. Another customer came in and still no sign of an employee for five more minutes. An older gentleman came in to ask directions and talked to the other customer loud enough for the employee to have heard them. No response from said employee. The other customer asked if I'd been waited on and I replied that I had been waiting for some time. I then called out "excuse me" quite loudly. Still no response from the employee. Never shopping in the Monroe store again!

  Pudgie 31
a year ago
As a person who works there you can the best products and the "most of time" best prices. Battery, wipers and diy is a good place and if not you got there competitors across the street.

  John Lincicum
a year ago
I've been here many times. Just recently got a turn signal flasher that goes under the dash to make the turn signals turn on and off when you're making a turn in the 1996 Dodge truck. I was surprised that it was less than $8.00. I had been putting it off because we got a printout and on it it said that it was over $70. An employee must have looked something up wrong a long time ago.

  Queen Jewl
a year ago
Thank you so much Joe for taking time to help me change my blinker bulb!!! Very kind and helpful highly recommend I will definitely continue services here! (:

  Alicia Hyberger
11 months ago
The manager was very helpful. He even installed my battery at no additional charge! Thank you!

  Bob Unknown
2 years ago
Went in with what I thought was something else wrong and they set me straight and then helped me change my serpentine belt, in the rain. Wonderful service and wonderful staff, huge shout out to Tina and Justin for their commitment to helping customers and their professionalism in the face of an aggravating process as it did not play nice, they both deserve to be recognized.-Robert Schick, Monroe Wi.

  Kurt Timmerman
a year ago
Purchased a battery for my truck today. Joseph installed it for me and saved me the frustration of doing it myself. Great customer service!!

  DeB Marshall
a year ago
The staff is so very knowledgeable and always willing to lend a helping hand to someone like me who doesn't know squat about cars or where things are under her hood LOL

  Deanna Schaitel
3 years ago
Was acknowledged as we walked in - busy but very friendly staff. Quickly jumped to our attention and looked up the parts numbers we needed. Rang us up but kept the social distance protocol in place. Very satisfied with the service.

  Steve Owen
4 years ago
I do a lot of business with Auto Zone in Monroe. The manager and all of the staff are friendly and helpful. The prices are good. If you need to return an item, you can do it and they will be smiling and friendly about it. It is always well stocked. They have what you need. Excellent warranties on their products.

  Lisa Hardy Valentin
9 months ago
Have no idea , about simple question. My honest opinion, u should hire people with automotive experience.

  Mike Klitzke
a year ago
Always good service here. If they don't have your part they can easily look it up and have it ordered fast

  Simeon Stala
3 years ago
These guys at this location do a great job. Very friendly and quick. A reminder why I don't go across the street.

  Ed Mueller
5 years ago
Good, patient, and helpful folks there. Clean and well stocked store. I don't go there often but am always treated in a friendly manor.

  Painted
5 years ago
Very honest and helpful staff. They try to help the customer find the product that best matches their needs and they do not try to upsell to a more expensive option unless it actually is a better fit for the customer.

  Lamasters Maravilla
2 years ago
We are BLESSED to have these good folks to help us out! Everyone is kind, eager to help and go above and beyond in their job. Thank you to ALL at Auto Zone!

  Scott Johnson
5 years ago
Have dealt with and gotten many parts over the years from this location, usually deal with Guy most of the times when I can but the other staff is always friendly and helpful as well.

  Greg Barker
2 years ago
The fine staff will gladly assist you in finding what you need to make your experience quite smooth

  Mike Paul
6 years ago
competitive pricing, vast inventory, not as good of customer service as a napa or carquest store in my opinion. also may not have high end /top shelf parts if that is what you seek.

  Bryan Holland
5 years ago
Only purchase national brands from AutoZone. The store brand -Duralast, is JUNK. Sure it has a lifetime warranty, because you'll be replacing it every six months. The prices are only a few dollars less, but our way to expensive when you consider the amount of time your vehicle be broken down and that you'll spend replacing the crappy low quality parts. Most of the employees couldn't tell the difference between a drive shaft and a camshaft.

  Marty Rood
8 months ago
Had what I was looking for.Answered my questions as well.

  Freddie Lind
2 years ago
Big help figuring out i don't have a cab air filter! After I tore my glove box out!

  Jillian Stietz
a year ago
The lady even helped me change my lights.

  Dan Nolden
5 years ago
Great place for auto parts, and if the dont have it on hand, they'll go out of there way to try and get it for you.

  Bernie Robertson
2 years ago
My favorite parts store. Helpful staff and next day delivery of special ordered parts.

  Julie Havens
2 years ago
Knowledgeable and fast with service. Changed out my car battery efficiently!

  Dan Ziolkowski
5 years ago
Helped me get the correct replacement battery for my vehicle. Friendly staff.