Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
AJ Kisley
4 months ago
Always great prices, only place I go for alignments now. They take care of you and treat you like family. My dad has been coming here since before I was born and the service hasn't changed one bit. If you're looking for an honest shop and a great, long lasting relationship, look no further. You'll be right at home here
Peter K.
5 months ago
I brought tires for them to put on and asked them to check a low tire pressure light.Tires got put on and they said $90 to replace a tire sensor to shut off the light which I ok'd.Got 3 miles down the road and light for low pressure came back on. I drove it back and they couldn't figure out why. Asked me to come back Monday. I said I use the car for work and get off at different times so they said just to call before I come.Long story short when I called to bring it back in on Monday and on Tuesday, both times they said they were too busy.Way to stand by their work. I'll take it to a dealer next time where they know what they are doing and should get good service.
Eric Schrot
9 months ago
Best place to go for an alignment! One of the only places I will let touch our 4runners in the milwaukee area. Had some axle seals and rear bearings done here and they did an excellent job. Love this place!
Scott Moebs
6 months ago
I've been bringing my vehicles to this garage for many years and I'm always impressed with the quality of service and honest pricing. It's hard to find trustworthy mechanics but these folks are trustworthy and talented. I'll be continuing to take my vehicles here for the foreseeable future.
Tracy lopez
4 months ago
I came in with tears and a flat tire. Despite the ton of work they had in front of them they helped me out right away.. Thank you thank you thank you and I always remember good service and kindness!
Ayla Ann
5 months ago
Called early, 2 days before Thanksgiving for a tire alignment and tire replacement, after a blowout! amazing service ! Determined to help and get me in !!!!
Amanda Ferkovich
8 months ago
I was there in April had the nicest person ever.just went back tonight very worst experience .unprofessional all around, from father to son just awful never did I anticipate the treatment that I received when I pulled up.i was floored when all that I needed was a bit of understanding;the chauvinistic father was too busy posturing right out of the gate to even hear me out. I just don't understand...we're all human dude,think about it.
Shaine Shayna Oas
a year ago
Been going here for awhile w/ a few different vehicles. Always great service, reasonable prices, even as busy as they are, they seem to always get us in & out very fast. Only place I'll go for oil changes. Very trustworthy, no messing around. Highly recommend.
Lynn Rogers
11 months ago
Amazing shop...neighborhood place been there forever. Great honest people great work and great prices. Called my "usual" shop they wanted $130 more for same work. Will be coming here moving forward!
Ben Rulli
a year ago
They always take such great care of us and our cars! We've been going to Richlan and Sons for years, and they have offered the best service and prices during that time. This family business will always have our business! Thank you for always being AWESOME!
Brad Boxrud
a year ago
got my muffler replaced after it rusted off on the highway, as well as an oil change and some brackets repaired for only 401$, great quality work at a great price. Paul Jr also let me drop off my car and keys a half an hour before they officially opened so I could Uber to work on time. Amazing customer service, I will be making Richlen & Sons my Go-To repair shop from now on!Services: Exhaust, Auto exhaust system repair, Auto maintenance, Oil change
Tabitha Yang
4 years ago
Used to be my 5 star, trusted shop. All it takes is one time of not truly serving your customer and being rude. I adjusted my schedule and went out of my way to bring my car in - fine but then I spend hundreds of dollars for new parts only to find out that the issue isn't fixed and now I have to adjust my schedule to bring it back in. This may not have been a problem if it were handled better over the phone, I was treated like it was my fault that the issue still exists. Why did you give me my car back if the issue isn't fixed? You're nice people, nice family, good prices, genuine trusting folks but none of that matters when a customer is treated poorly in addition to not fixing a problem the first time around.
Jesica Frye
5 months ago
Terrible customer service. Very rude would not suggest anyone go there.
Kevin Hellestad
2 years ago
Popped a tire late at night. The next morning I called to see if they could take the popped tire off of my rim, then remount and balance my spare. The whole process from when I called to when the tire was on my car and I was back on the road was about 45 minutes. Quick, efficient, and great value. Definitely a recommendation to fix tire problems.Service: Tires
Leah T.
5 years ago
I have been bringing my cars here for 25 years - starting with my '93 Escort and my dad brought his cars there before that (and still does). They are always honest, no pressure, and fairly priced.We all have our strengths and mine is not cars or mechanics - but they never take advantage of that nor are they condescending. They simply explain what needs to be done and why so I do understand. Unlike the dealership I had warranty work done at, I never walk out of here with a list adding up to several thousand dollars of repairs needing to be done and marked as urgent & necessary (needless to say I didn't have any of it done at the dealership). Thanks guys for all the years of great service.
Natasha Kendall
3 years ago
Great work and an honest price!! My Mom told me about this shop since they were able to get her car fixed at a third of the price of another local car shop that we used to trust. Now I will be taking my car here full time, absolutely recommend!!
Julian Espinosa
a year ago
Very good and consistent service and great pricing. Would highly recommend for auto repair work. These folks are great!Services: Electrical repair, Exhaust, Tires, Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Brakes, Auto maintenance, BatteryServices: Electrical repair, Exhaust, Tires, Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Brakes, Auto maintenance, Battery
Jonathan Melcher
2 years ago
This shop is very honest, and they produce great work. One of the best qualities of a good mechanic is being upfront and honest. Very happy when my family and I come here for work on our vehicles. Great family shop!Service: TiresService: Tires
dave lunz
a year ago
Great friendly and fast service! I was just driving by and stopped in to set an appointment for an alignment and they had an opening right away! I was driving straight within 20 minutes!!!
Enchantressj
5 years ago
This place is amazing!!! They always take good care of me and I never have to wait to long. I have been taking my car here for the past few years and will continue to return. My family also now takes their cars here as well. They are all so kind and keep you notified as needed. Have saved a lot of money and time coming to this establishment. Thank you all for all your hard work and keeping my family on the road.
Badger
4 years ago
Had my rotors and pads install. My second visit and had a great experience. Paul was genuine, knowledgeable and friendly. Highly recommend this place to have your vehicles service by Paul and his crew of professionals.
Tim Brandt
2 years ago
My Corolla sounded like a boat cuz my exhaust was dangling open, and Nick basically welded it right there on the spot. Didn't even take an hour. It only cost $42. I could barely believe it. I've heard it said, "Quick job, good quality, good price, pick two." Well, at this shop, you'll get all three.Service: ExhaustService: Exhaust
Carl Schultz
9 years ago
The folks at Richlen have been very pleasant to work with and very flexible. Their prices are some of the lowest around and my experience has been that their work is top notch. I like to do a lot of the work on my cars and have used them for alignments after suspension work and for doing work that I just don't have the time/tools/talent to do on my own.
AL S LANDSCAPE SERVICES LLC
5 years ago
Do great work have been taking my plow truck their for many years and many more to come. They are upfront and honest reasonably priced. Thanks for all your hard work keep up the good work guys!!
MooDog's Frugal Adventures!
6 years ago
The ONLY shop we will take our cars!When honest top notch service is needed look no further than Richelin & Sons! I do a lot of the work on my own cars and when I can't figure it out they can. 100% recommend these folks. Mom and pop as they come but intergity and quality repairs is their main focus. Friendly as well! Don't hesitate to take your business here!
Katie Elliott
5 years ago
I LOVE this place. These guys go the extra mile and are reasonably priced I needed air in my tires (close to their shop closing time), and Paul took the time to fill them up. This kind of service is rare these days. I appreciate them all!!! Thanks guys!!!
jason simon
5 years ago
Yesterday I had a tired exploded on highway. Was very upset with dealing with shops around to try getting fixed. I came here and Nick gave me option to use. After relaxing and playing with their dog I got 4 new tires and oil change. During service they brought old tires and showed us how close other were to go. Course place I took car for oil change before never told me! Because of the service they gave me and gave my wife before they have a new customer for life. Thank you and God bless!
D Gottschalk
5 years ago
When my car broke down, I had it towed to Richland based on the suggestion of a relative. I was not disappointed. They got to my car quickly, identified and fixed the problem within three hours. I was back on the road later that day! Tim is a very knowledgeable technician and mechanic.
Emily Kroll
5 years ago
Honest people! First time bringing my car here and was finished in a timely manner! Staff was very professional and told me everything I needed to know. I will be definitely be recommending them to my friends and family.
Carlos Montes De Oca
4 years ago
Had my vehicle in a minor fender-bender, well relatively minor; the car had the frame "I-beam" and radial-arm bent so I had it towed to Richlen & Sons, and Paul took care of everything. He diagnosed what needed to be replaced, located the parts, and his crew had it back in my hands after 4 or 5 days (including the weekend so actually only 3 business days.) Now the vehicle drives better then it did even before the accident. I'd recommend them to anyone!