NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Scott
a month ago
Able to find most of my automotive needs here. Staff very helpful, reasonable prices.

  Paul Hans
5 months ago
Solid 3. Open hours do not match the Napa website. Closes at 6 not 7pm. Lots of reduced in-store hours as well. Call ahead, they might answer. Took me 4 trips over there to pickup an internet order due to store not being open.

  steve paczesny
a year ago
Went on a Saturday morning looking to have a spray paint can made. This location has done it before on Sat but when I asked today the worker rudely told me no, I m not turning the machine on today because we are the only two people here (him & a coworker). The place wasn t busy, they both we just standing around. Normally I don t write reviews but wow, what awful customer service. Avoid this location if you can.

  Janae Martin
7 months ago
I went here to get oil because they had a sale! They re customer service is horrible ill never spend my money here EVER!! Black older guy with braids needs to fix his attitude or find a new job!

  Ri Tee
4 years ago
Very nice customer service reps and I paid less for my headlight here than I ever have anywhere else. I will be going here from now on. He even came outside with me in the rain to make sure I had the right bulb and explain the process of getting it attached. I already knew how, but the gesture was really nice, so 5 stars from me. $30 for a bulb I normally pay 44 to almost $50 for. Thanks Napa team!

  Katie Knutson
4 years ago
Stopped in to buy a new battery. The gentleman working came out to check the part number and told me that my battery may still be under warranty at a different store, thus losing his sale. On top of that, he also jumped my car and inspected the alternator before leaving. I will definitely be back for my next battery and I'd recommend you do the same. Above and beyond customer service. I'm very happy that we came here instead of to a competitor.

  Benjamin Haos
a year ago
Not going to lie, it's not going to be the cheapest option. There are other part-shops if you want that. But if you want a selection of professional level supplies, parts, and or service, then Napa will deliver and the Capitol location is solidly carrying that torch.Mechanics will appreciate the real parts professionals behind the counter and it's pretty likely this operation is supplying whatever auto repair facility you take your car to.

  Jay Sibila
4 years ago
Zach was a huge help. Always have a great experience with NAPA, staff is always very friendly and goes above and beyond to help. Highly recommend! Thank you Zach, again!

  Total Cleaning Solutions Conley
10 months ago
The greatest place for parts in MilwaukeeThey honored my warranty and replaced a vital part for my car

  Paul Plack
3 years ago
What a great experience. Larry was extremely professional and helpful diagnosing and offering suggestions for my repair. I highly recommend NAPA in general and this store in particular.

  East Mil
10 months ago
Well experienced staff, they were a great help

  Paul Saari
5 years ago
I came here once to get a head light bulb after the O Reilly's down the street didn't have it. The staff here was much more friendly and helpful.

  Ms. Thom�s
3 years ago
Great place staff is very friendly. A little pricey. But, most of there products are worth the price.

  Sasha Jet
a year ago
They have good quality parts and the staff at this store are very helpful and polite. I recommend giving them the business.

  Bridgett Zabramba
2 years ago
It was good. They had my replacement part and it didn t cost me a thing.

  Grant DeBack
2 years ago
Amazing customer service, good prices. Great employees working there

  Abdalla Al
a year ago
Employees stay on store phone for personal reason ask other employe on phone from different store if he Mexican too and curses

  Jerry Johnson
4 years ago
My serpentine belt broke right in front of Napa auto parts it was five minutes before closing but the sales associates still helped me and was very understanding it's not on my side of town but I'll be going there for my car parts from now on

  Mitch
7 years ago
As auto parts stores go, NAPA is reliably helpful, with the employees behind the counter friendly and never hesitating to offer extra advice on parts, repairs, and maintenance.

  JC Luster Jr
4 years ago
Top notch Employee around . Made my day thanks NAPA on Capitol n Shorewood.Keep.the good job up

  Steve Vieira
7 years ago
Great staff that are extremely knowledgeable! It seems like they have everything in Stock, even obscure hard to find parts!

  CEO Ulysses
2 years ago
Great customer service fair prices I'll go back

  Ed Rose
2 years ago
Good service, helpful, and prompt staff, reasonable prices.

  The Lazy Gang
5 years ago
I've always had a great experience at this location. Thanks guys and gals

  Emilee Merrell
5 years ago
They put a new car battery in and I got in and out there was no wait time They took mine in right away I was very happy with there service. It was done in no time.

  Derrick C
8 months ago
2 faulty alternators garbage on the shelves

  Nick Toman
5 years ago
The staff was knowledgeable but not aggressively helpful.

  Sean Mohundro
6 years ago
Adequately helpful staff. Have the parts and whatnot I need.

  Nicholas Watson-Wright
4 years ago
Good Service. Items Were A Lil High Tho.

  King Trelly
5 years ago
They said they had the part drove crostown n they didn't have it smh