Lake Auto Glass, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gena Schneider
5 months ago
I was so excited that they had the glass I needed for my Audi, bad news it the tech did a poor job on the installation. He absolutely ruined a screw needed to adjust the window, and they didn't get the door put together well. I ended up having another shop redo the install. It was an expensive mistake for me choosing them, and I may still need to replace that part of the stripped screw together assembly doesn't hold. And they ask for payment upfront. I needed the fast fix but I am paying the price now I confirmed with Audi that there was no damage damage apart from the broken glass done by the thief, the fact the the tech stripped the adjustment assembly was clear, the response to this claim is not taking ownership. I was visiting out of town so there is no way to revisit the shop the tech also half told me he did a poor job when I was picking up my car I just didn't know that was what he was doing at the time.Service: Auto side window replacement

  Jaquan Judkins
4 months ago
Told me $230 the first time I went and 30 mins ended up waiting 2 hrs for them to tell me to come back the next day, window happened to break again a week later and they tried charging me $270 when I asked why the price increase he told me to argue with someone else very unprofessional would highly recommend going somewhere else !

  William Jagiello
3 months ago
Always open. Always have the glass in stock. Good prices. Fast. Why go anywhere else?

  Helga Hilbert Robinson
3 months ago
Quick, conscientious and polite service. Lowest price too. Very much appreciated.

  Barbara Bruce
a year ago
The work was fast and I think good, but I called yesterday, the girl on the phone said to come in early the next day. The shop opens at 7am, I got there at 7:30. The owner complained that I was in early, though the shop opens at 7am. Then when I went into the shop to go to the bathroom. The owner was complaining loudly about the girl at the front desk and how I got there too early. Not good to complain about your Customers and complain about an employee to another employee.Service: Auto windshield replacement

  derick hall
5 months ago
Rude, attitude, irritated, horrible customer service. Only call here if u want to argue

  Dallon Shircel
4 years ago
I m a college student on a tight budget, with non-flexible hours. When I applied for a quote online from Lake Auto Glass, I received a response from a technician in minutes (not some automated reply from a computer). Matt gave me a reasonable price and got me in THE DAY OF!!!! Excellent service, friendly employees, and hopefully I don t break another window but if I do, I ll take my car to Lake Auto Glass.

  nona chapman
4 years ago
I called lake auto I was somewhat frantic. My rear vent glass on the driver's side had been shattered. I called at least 5 other glass places. No one had the part! It would have to be ordered then l would have to come in to pay for it come back to have it installed ! next day. Not Lake Auto, gave me a quote made the Appointment I was in and out less than 30minutes ! Very nice professional had a coffee. And was on my way! Love this place! Best place to go for Auto glass replacement!

  Tiffany Howard
3 years ago
Quick and SUPER EFFICIENT. I called before they had even opened, didn't leave a message, and they still returned my call once opened. Got my mom's car in right away, said give them an hour, and had it done in 30 minutes!

  Andrew Bose
8 years ago
Wife had her passenger window broken so she emailed Lake Auto about a possible quote. They responded right away with a price that I could only get the glass for at other shops with no installation. So that along with the fact that they had great reviews on google we went for it. They got us in the next morning which was Christmas Eve and I was out of there in 20 mins. I hardly ever write reviews but they def deserve it. I will be referring everyone here!

  Thomas Houting
4 years ago
6 stars. Another service was booked 2 weeks out and charged almost double. But these guys were expedient and courteous, replacing my passenger side window the next morning after it shattered. If you re in need of fast, convenient and affordable auto glass service, call these folks first!

  Brienna Cordonier
5 years ago
I had an an accident and needed a new back window fast. These guys were quick, nice, and the best price of all the places I checked. I did have to go to the due to the weather but it was worth it. I was in and out within and hour. If I ever need another window replaced I will for sure be going back to them!!

  Connor McGinnis
4 years ago
Fast service and good price. Normal five star, but felt swindled when their Google listing puts them on the Eastside, but it turns out they are in Greenfield, about half an hour from there. Asked the receptionist about the listing, she told me that the building is an empty commercial building. It is published as an operational location.

  Mike Lepley
6 years ago
I had my car broken into Saturday night and by sunday before noon I was able to get everything cleaned up and replaced thanks to Lake Auto Glass. Very professional service, reasonable price, and very quick work. Having them open on Sunday morning and able to work on my car was exceptionally helpful. I will use them for any future auto glass needs.

  Lawrence Dexter
7 years ago
The best place you can go for auto glass replacement. Forget about the TV ads for national chains - - Lake Auto Glass is locally owned and operated, by talented, experienced professionals. You will get a great deal and speedy service as well. I really can't say enough about what a pleasant experience I had there. Highly recommended.

  Paul Polewaczyk
6 years ago
I don t know where their good reviews are coming from, or what was going on, but until the gentleman here that answers their phones either changes his behavior or leaves, I recommend staying away from Lake Auto Glass, Inc. I assumed he was the proprietor, but I can t know for sure. He wouldn t give me his name. Who in business does that?I ve recently had some wonderful successes at two local small businesses in Milwaukee and was ready to have some more. But it was not to be at Lake Auto Glass.The first good experience I had was at Van s Fine Men s Shoe Shop on Greenfield. I believe it was Larry and his employee who treated me very well there.The second good experience was Napoleon's Tailor Ltd, a men s clothing store that is going out of business in April due to retirement. Despite this Monica took excellent care of me. Her knowledge and courtesy were second to none.Then I called Lake Auto Glass. Checking in BEFORE finishing my State Farm Pocket Agent app for availability a possible hinderance to this man s insight - I was met with rudeness that I haven t experienced in quite some time, if ever. When I requested the gentleman s name he refused to give it, told me to take my business elsewhere and immediately hung up on me.Treatment like this does a disservice to all small businesses, so I persisted.Trying again, having dialed the number for their Milwaukee/Brown Deer listing the first time, I tried the Greenfield number so as to possible rectify the situation. I was directed back to the same gentleman that not only still would not provide his name, he got ruder.I was met with a warning that the conversation was being recorded. Despite immediately identifying myself as a State Farm customer he proceeded with rudeness. Whether I m a S.F. customer or not, I should not have been treated this way. No one should. I attempted to explain why I felt slighted by him not giving his name and he was not to be persuaded. Upon stating that I was going to call my State Farm agent about the way I was being treated he became belligerent, once more told me to take my business elsewhere and hung up on me again.Apparently this gentleman doesn t want or need any new customers. Judge for yourself, but by all means, I d avoid grief and take your money and patronage elsewhere if you have to deal with this guy. I can t even imagine how they stay in business with a person answering their phone treating people this way.

  A D
4 years ago
This number listed is not the number for the shop. If you do call that number, you ll get someone who acts like they don t know who you re talking about and be kinda rude to you. He calls someone who calls you and says they re not the shop either. When you say this is fishy, they don t give you the number either. When you say I m going to go and pick my car up right now, they call someone else and text you the actual shop number. Take this information for what it s worth.

  Mark De Cicco
7 years ago
Excellent service! They let me come by before business hours, and I was in and out in under 40 min. They also offered better prices than competitors. Don't forget to ask for the 10% AAA discount on parts.

  Edward Carney
2 years ago
More than a week ago I was on their website to request a quote for windshield replacement. I entered all the info, but never received a reply. So I'm rating them neutral for that reason.

  Robert Halee
8 years ago
Best service ever! Unfortunately I have needed them twice in the last couple of weeks to replace windows on 2 different cars. Good price & wonderful service. Very professional and pleasant.Thanks Robert Hale

  Raj karnatak
3 years ago
I called in to replace my window glass. Guy was too rude and was yelling to me on phone. When I did not like the price that they offered 4X the what others are charging. He yelled at me and said stop calling us. This is bad don t go there....

  Monee
a year ago
Called to get a quote on a window they hung up on me and refused to answer the phone. Horrible customer service.

  Emily Dean
5 years ago
I had a great and speedy experience at lake auto today! Prices are very reasonable as well. Thank you for the wonderful service.

  Alexandria Woods
5 years ago
Went above and beyond to help me when my mirror fell off! Helped me same day I called. I would definitely recommend them for efficient and quality service!

  kristy litchford
9 years ago
My window broke on Saturday. Window fixed on Sunday. Staff and owner were quick, knowledgeable and professional. It was been over two weeks and no issues. Thanks

  Joshua Andrews
a year ago
They are wonderful friendly service and they are reasonably price will tell all my friends about this establishmentService: Window repairService: Window repair

  Kheana Kiki Nelson.
2 years ago
Food was fresh and fairly quick. We ate outside. It was nice. Definitely recommend

  j money x
2 years ago
Only thing are pool was down and it was hard to get a face towel but other then that it was nice

  Shanda Foster
4 years ago
Amazing job. , thank you , thank you My car was done and clean out , less then an hour .Wonderful job .

  Marcel Coleman
7 years ago
Very rude service...I simply wanted to know about mobile services during the weekend, said that in this weather he couldn't do it, told him had heated garage, he got short and snapped back saying look we don't come out, there are many with your needs.