Middleton Ford Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ray Rollins
4 months ago
The sales team and service department are very attentive to what I want. I'm very happy that I bought my 2022 Maverick Truck from them. I highly recommend Middleton Ford.

  Elaina Meier
3 months ago
These guys were great over the course of the last week of adventures with my car. In particular, Jake was the model of excellence in how he navigated things. Long and short, my transmission went out in my nearly 8-year-old Ford Focus. Before I needed to ask, he had the team look at every millimeter of my car to determine what other big ticket work might be lurking around the corner. When he called with the initial details about the transmission, he laid out all the information the service team had found. He could have easily just addressed the transmission (read: taken my money) without regard to my overall automotive and financial needs. I ll definitely be trusting him either the future maintenance needs of my New-to-me Ford. Thanks Jake! Someone give that man a pay raise!!

  Brendan Hallmark
7 months ago
Scheduled two appointments, one quick lube and other recalls, for the same day. The person from service side said they didn t have the appointment even though I received a reminder email two days ago. Then proceeds to put blame on me saying that it says to call to schedule recalls and booking online does t work right. I would have called if it said something. I went back a checked for the heck of it and nowhere does it say call. Frustrating and waste of time. Extra star for quick lane or else it was 1.

  john parker
2 years ago
Three weeks. Zero contact with CSR. Won t answer the phone. Picked it up once and he assured me it was all fixed, even said I should have more confidence in their work. Three days later and $300 lighter same problem. Been in for nine days and no word. Last week said they were ordering a part but it would take five days to get there and another $615. Still no word and no communication from our CSR. The big blue ad sign that says, Of course we can fox it, we built it! Only adds to the frustration. Would give them one star but their quick Lane has been great over the years.Service: General repairs & maintenance

  Lauren Niedermeier
a year ago
Don t come to Middleton Ford service center unless you plan on taking the entire day off of work to spend in the waiting room. It took 2 hours to diagnose a problem and another 4 to fix it. Absolutely ridiculous! With no communication along the way.Service: General repairs & maintenanceService: General repairs & maintenance

  Dennis Anderson
3 years ago
They did a good job. CSR was helpful and kept me up-to-date.

  ron paulson
a year ago
Great place to get work done great people..

  Billy Robinette
2 years ago
Awsome staff a.d great prices