Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amanda Stangl
4 days ago
When you commute everyday being without your vehicle is fustrating but KB makes repairs fast, simple and keeps you informed. KB are true professionals and super easy to communicate and work with. We have utilized this shop multiple time, added bonus your vehicle comes back clean! KB goes over and above for customers and it shows.
Savannah Guenther
a month ago
I recently took my Subaru in to be fixed after hitting a deer with my vehicle. A headlight, front side panel, and door needed to be replaced. I brought it in on Monday and picked it up by Friday. Great work, communication and they even vacuumed and cleaned my screen! Highly recommend!
Tina VanBoxtel
a week ago
Highly reccomend KB Body Shop if you have the misfortune of needing body shop repair. Someone hit my'22 Ford Maverick while parked in a store parking lot and I was not in vehicle. I was very sad and anxious as I waited 1 year to receive my truck when I originally ordered it from the dealership.From the receptionist to the estimate and the repair; everything was done in a timely professional manner. They kept me informed during the process. When the repair was complete it not only looked exactly as expected but it was so sparkling clean and vacuumed interior. They did an awesome job!!
Earl Thomas Jr
10 months ago
Had a little run in with a deer the Friday afternoon before Memorial Day. Luckily the only damage done was by my right headlight. The headlight was smashed and needed replacement and right front bumper cover and right fender panel needed repair. My vehicle was still drivable though. I contacted my insurance rep and was told I had to take it to KB Body Shop in Merrill, even though I live in the Crandon area. It was too late to take it at that time and with the holiday on Monday I would take it in Tuesday.Once I took it in I was told they were backed up for about 3 months. The service advisor (can't remember his name now) did a quick visual check with me and stated that the damage wasn't too severe and could be worked on and possibly done in over a week, also stated they would confirm more once they get it in the garage. He was able to set me up with a loaner vehicle for the time being. I was contacted within the next day (Wednesday) and told it would be done the next Wednesday. To my surprise I received a message that my car was completed on Friday, 3 days after I brought it in. I was unable to stop in to get it as I had a previous appointment and would get it on Monday.I will say I am very happy and have no complaints of the work that was completed. You would never known I hit/clipped a deer. Very impressed by the speed it was done. A nice unexpected finishing touch was they completely vacuumed the floor and had the car mats washed and clean (also left a KB Body Shop car freshener for me to hang). I would definately recommend KB Body Shop for anyone that need Body work done on their vehicle. The employees I were in contact with were extremely kind, friendly and helpful. Thank you all for an outstanding job.
Les Stevenson
2 months ago
Was a great experience! I am visiting family this week and one of my taillights had gone out. They told me to come in and they fixed me up and sent me out the door with a cup of coffee, very affordable as well. I would recommend to anyone!
Scott Lange
3 weeks ago
Excellent customer service and repair work. From the initial quote through the entire insurance and repair process KB had great communication with us. Vehicle was in for repair and completed on time. Very high quality work.
Ashton Voermans
2 months ago
I recently got my car back after hitting a deer that ended up with an estimate upwards of $5,000 in damages. I have never been so pleased with work that's been done on my car. It might actually look better now than before I hit the deer lol. Beautiful job, great service speed, very communicative, and super friendly. I would recommend KB to anyone who ever needs body work done.
Paige Pep (Peppy)
a month ago
Was rear ended after leaving Duluth, MN zoo, very unexpectedly at a stoplight, before moving down here- and thankful we came here, to get phenomenal service, since 1 part was on back order nation wide for awhile. KB even vacuumed our very messy flooring, in the van, from our many littles getting in and out; which I m thankful and touched that they did that. Was very kind, to let me leave most of the littles in their waiting room, when picking our van up, so I could unbuckle car seats from the rental, and back into our van. Our kiddos are very well behaved- even for being so young, and I m just thankful the staff didn t mind them there, waiting patiently for me to finish fastening the car seats. Not everyone understands that our kiddos are social introverts, and that they know how to be well behaved in serious moments, unlike others. Glad the staff saw that, and allowed for them to wait inside for me. Not many look kindly at bigger families, but they didn t seem to mind at all.The van runs much smoother too, besides the great detail work done on the back.
Amy Woller
a week ago
Took my car in on Tuesday April 2nd for insurance to look at. I got my estimate and was informed that I would have my car back by Friday April 5th. Fast pace and time efficient and I had my car back by 4:30 on April 5th.
Denise Humphrey
4 months ago
We have had a few family incidents lately. KB took care of our car perfectly, bringing 2nd car next week and I know they will do as great of a job on this one too! Highly recommended.
Matt Prey
4 months ago
KB was excellent to work with. They do excellent work. Our vehicle was done in a timely manner with great communication throughout the process. They cleaned the vehicle inside and out before pickup as well! Will definitely use KB in the future if needed!
Ellin Purpora
a month ago
I highly recommend KB! They do a fantastic work . They help customers with time needs, and keep the customer up dated as to the process of the job.I wouldn t go anywhere else for body work.
Demon Soldier42
a week ago
Did wonderful job on the repair. Even vacuum out my vechical when they did not have too. Would Highly recommend.
Sierra Humphrey
3 months ago
Ian went above and beyond to make sure all of my issues were addressed. You can tell he truly cares about his clients. Definitely one of the kindest people I've ever met!
Kendra Ziert
a month ago
Everyone was very kind and informative. They worked well with our Insurence Provider. When I picked up the vehicle it was clean and the body work was very professional.
tara mootz
3 months ago
Had some body work done from hitting a deer and my car looks even better than it did before!! Inside cleaned and detailed. Kb body goes above and beyond and I could not be more happy with my experience!!
Hal Kogan
2 months ago
The vehicle looks good, but the reason I'm leaving a review is because I was not expecting my car to be so clean. Inside and out.They wiped everything down. Very pleased.
Kathy Hamrick
3 weeks ago
K and B Merrill auto body will always be where I take my car to be repaired. Not only are they efficient they keep me aware of the timely repair and pleasant to work with. Thanks K and B
Reggie L
3 weeks ago
My car was repaired within a week, the staff was incredibly helpful, and I was so happy to see that they also vacuumed out and cleaned my car while it was there!
Sandra Swan
5 months ago
We chose KB Body for their quality and service and they never disappoint. I really like the personal touches they add such as detailing and cleaning your vehicle in addition to the repairs! They do excellent work!Services: Painting, Body & TrimServices: Painting, Body & Trim
Noelle Kolar
5 months ago
I recently brought my vehicle to KB Body Shop after hitting a partridge. KB Body Shop repaired my vehicle quickly and my car looks brand new again! I am a lifetime customer and would never take my vehicle anywhere else. Thank you Jay and to all the crew at KB for doing such amazing work!Service: Body & TrimService: Body & Trim
Tara Gryskiewicz
4 months ago
Not only was it a quick turn around after the parts had come in, having my vehicle detailed on the inside was a nice surprise bonus! Communication on the progress of my vehicle was super nice and convenient!
Karen Cournaya
5 months ago
Rear bumper replaced. Getting a quote was quick and convenient. Price was very reasonable. Estimated time to get to the job and then to do the repair was accurate. Very pleased with the results.Service: Body & TrimService: Body & Trim
Sadie Franke
a month ago
KB Auto is the best. They keep you informed of every step of the process and my car looks brand new. Thank you!
Haley Coyle
4 months ago
Fantastic place. I was very pleased with how quickly they took care of my car and how well they worked with me on notifying me about the status of my repair. Not to mention the amazing repair they did.
Teresa Bruso
a year ago
This is one of the best companies I have ever dealt with. Very very nice group of people. Easy to talk to and they kept me informed of everything. They did a awesome job fixing my truck after 2 deer hit it.Made me feel very comfortable leaving my truck with them. I would recommend KB to anyone that needed a repair. They even detailed the inside of my truck what a great surprise. Thank youServices: Body & Trim, Auto detailing, Paint repair
Steph McPitt
4 months ago
Exceptional care and attention to detail. Communication throughout the entire process was greatly appreciated. Thank you KB! :) I would certainly recommend you to anyone in need of body work on their vehicle.
Jason Pophal
3 months ago
We had such an awesome experience with KB body shop from start to finish! Awesome team to work with. Thank you for an amazing job
Brad Gulke
7 months ago
Very good work and customer service. All they replaced was my grill and a headlight, but vehicle was washed and cleaned inside and out. Even provided a new air freshener. Only negative is it was a bit of a wait, but probably based on their quality of service.Services: Painting, Body & TrimServices: Painting, Body & Trim
Dom Belfiori
7 months ago
My car was only 9 months old when it was backed into and suffered a big dent in the door. KB body shop did an amazing job!! My car now looks like it is brand new again!! They were so helpful, friendly & professional! They took all my worries away! I highly recommend KB body shop to anyone in this position!worries away