O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joe M
a month ago
BLAYDE is amazing!This was my 3rd stop to find someone at a parts store that could educate me and help me decide on better headlight bulbs for my truck. BLAYDE was amazing! Not only did he really know what he was talking about, he took me out to his truck to show me how the lights he put on his truck compared to my current lights, and ordered my set from Eau Claire so I could get them same day! Thanks Blayde I'll be back and bring you lunch again when I'm coming through

  Spring Schutts
2 months ago
They had the part we needed but not hanging in right spot so the guy behind counter gave us the wrong part so had to go back. They realized that they had the parts hanging in wrong spots

  Francesca D
4 months ago
Blayde makes this the best parts store in Menomonie. Everyone there is friendly and knowledgeable but I know I'm being helped by the best when I see him in the store.

  Mary Edgeberg
a month ago
Very helpful staff, cheerful environment.

  Randolph Tuttle
6 months ago
Very helpful and know their stuff. I rely on them for my automotive needs.

  David Przetycki
a year ago
Thank you Jeffro!! Appreciate the great customer service, you run a great shop!

  T K
2 years ago
This review is because of Zach at O'Reilly's. I was having car difficulties and he went above and beyond to help me get the part I needed. He was super understanding and compassionate about my situation and my limited car knowledge. I really appreciated his help and wanted to share my positive experience because of it.

  Becky Watts-Ruecker
3 years ago
The people who work here are wonderful! They color matched my Honda s paint so I could spray paint the new bumper and quarter panel so it looked new again! Wonderful customer service and while I waited for the paint they helped several other customers and they definitely knew what they where talking about. Well worth the drive from New Richmond to get the exact color match to make my Honda look new again! Thank you for the wonderful customer service. I ll definitely be back!!

  To Va
2 years ago
Don't shop here. You will get wrong parts especially from the big fat guy that works there. He will tell you to buy the wrong parts or give you the wrong parts. He doesn't know what he is doing or purposely giving you wrong parts. This has happened to me more than once by the same guy. Others I talk to have had this happened to them too. Keep your receipt because they will not refund you without your receipt.

  sean
7 years ago
Staff is always helpful and we're able to diagnosis a engine light that dealership couldn't thanks again.

  Nicole Dau
2 years ago
Disappointed in these guys. Needed a new headlight and gave them the exact make and model of my vehicle and just trusted they gave me the right lights. Ended up being the wrong ones and they wouldn t take them back or do an even exchange. The guy said he couldn t look up the receipt on the card I paid with. Not friendly at all and not willing to help me. I will just go down the street next time I need something.

  Jeromy Prosser
3 years ago
Always have very polite staff. The times I have had to make a trip into the store they have been very helpful to get me what's needed and quickly. Always able to help answer any questions no matter how small they may seem. Will happily continue to use their services when needed!

  Al Wallace
8 months ago
They usually got what you need but very busy... at least when they only have one person working the counters while the rest are just standing around and in the back.

  Cassandra Nelson
2 years ago
I'm writing this review regarding Jeremy Dahl and Brad Miller! I have been having issues with me heat in my car for almost two years now and Jeremy was telling me q story about how his truck had a similar problem years ago and brought up how some vehicles have a Cabin Air filter! At first I thought he was joking when Brad showed me Video that it actually was a real thing and where it was located on my vehicle, well low and behold that was the exact problem with my car the filter was so plugged!! I was amazed!! Thank you guys for being awesome and pointing this out too me I now have heat in my car and it's better than it's ever been!!

  Maxwell Willman
a year ago
This place wreaks of depressed masculinity. Also heaven forbid they do their job to help you find something, because it could interrupt their conversation with ol' pal Jim. If I'm honest, auto parts, you can get them here. Everything else, just go up the street to Advanced Auto Parts. I promise it will be faster, easier, helpful, and overall a better experience.

  Bruce Sundstrom
2 years ago
I go to O'Reillys all the time. Parts availability seems to be a step above the other local competitors. The other thing that sticks out there for me is that they dont harass you by trying to help you right when you walk in the door. I usually know what I want when I arrive and will ask if I need help. Prices are the same or similar at all of my locals.

  Eric Freberg
3 years ago
Generally have been satisfied with the products and service at this store, but I went in to buy a battery and their prices were much higher than their competition. Other than that, the service was good and it was a clean and well stocked store. Very convenient to I94 in Menomonie.

  Tanner T.
4 years ago
Where I go for everything, much better than most auto parts chain stores I've dealt with including other O'Reilly stores, the employees are pretty well educated around cars unlike most other places. People complain about the markup compared to online, but in most cases the parts are from higher quality brands and it is just the price you pay when you need something now instead of in a week. The employees in my opinion are underpaid for their job and make a small commission so I do not mind a markup to help them out. The store is a bit small and can be congested as well as not much room to park when it is busy, but that is not the staffing or management's fault. Would rate the service 5 star for an automotive chain store. Rating 4 stars only because of the congestion problem.

  carson bob
2 years ago
The guys at the counter Saturday night were helpful and polite. Both employees made me feel welcome. New to town but will be shopping here from now on.

  Philip Carleton
11 months ago
They do a great job and don't make mistakes on my special orders

  Ronald Kistner
9 months ago
Very noligable and knew where the parts were on the shelves. Great customer service.

  K W
3 years ago
My car broke down in Menominee on my way back to the Kenosha area from Minneapolis and I needed a new alternator ... Noah and Kevin at O Reilly s were super awesome and very friendly! I truly appreciate how helpful they were! The alternator was perfect and now my car is working great! Yay! Thanks, guys!

  Shelly Jeanmarie
2 years ago
Bought a $27 device to play music off phone via bluetooth. Luckily we opened it before we were completely out of the store. Soneobe had stole it out of the package! After waiting for the employee who could help us, about 15 mins, he refunded the money, but you could tell he didnt want to. On the plus side, theres a rewards program that you just need a phone number for. You earn points each time you shop there.

  Aaron Ford
a year ago
Zack was rude to the costumer before me and seemed like he was striving to be as useless and unhelpful as possible.

  Kai Olson
3 years ago
I was on my way through wisconsin on a stormy/rainy day when all of the sudden my windshield wiper broke right off my car. I was going down the highway during a storm so I desperately needed a new blade. I stopped at the nearest auto parts store and asked for help, I didn t know how to replace a windshield wiper. I was helped by a great employee, Jeremy, who not only showed me how it install new blades onto my car, but also gave me the blade for free! This is the service that makes me choose O Reilly s over anyone else. And with Jeremy s help I was back on the swiftly back on the road again.Thank you Jeremy.6/26/2020-Kai

  Steve Hanson
5 years ago
Good reliable local branch of an Auto Parts chain. I've always been happy with their service and products. They also do machine shop work (break drums and rotors, etc.)

  Galen Pigman
2 years ago
They did s great job helping me find all the parts I needed in one trip saving me time n money. Thanks O'Riley staff.

  Heidi Corr
5 years ago
Tried to buy wiper blades. Employee answered the phone while "helping" me. He kept talking so I went and found blades myself. When I put them on the counter he said, "So you went cheap." He then told me he had to look them up to see if they would work for my vehicle since the cheap ones don't always fit. I said that the box shows my type of wiper mount and he said, "They all do." I had my money in my hand. He then answered the phone again and proceed to look up parts and price match parts over the phone. He didn't put the phone customer on hold or call for other employees in the back to come help. I could hear other people talking in back. I waited over 5 minutes and then finally walked out. Went to Advance Auto parts and they helped my instantly. Did not comment on what I spent, found the blades I needed for me, and put them on. In and out in minutes!

  Jerlou HeyDad taise
a year ago
They always have what I need or can get it. They always take care of my car checking needs.

  Michael Capobianco
6 years ago
They were not very helpful that day. Telling my son to spray starter fluit on his heated o2 senser to see if he had a vacuum leak. That is retarded, telling someone to spray something that is extremely combustible and flammable on an area that gets extremely hot. Not the brightest employees there.