MFG Supply

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Phyllis Lozzi
5 months ago
Great prices and great customer service! I mistakenly ordered 1 item when I meant to order 4 they shipped other 3 same day and refunded me the shipping cost! Great company!

  Russ Basham
a month ago
I ordered a starter that is supposed to replace my part number but it will not bolt up.so be careful ordering from this mfg. Because they do not have their fitment info all correct.

  K Burwood
2 months ago
Snowmobile parts fit perfectly ! Arrived much sooner than expected! Made my grandsons weekend..Thank You MFG!!!

  Joseph Aide
3 months ago
Super fast service orders showed up before expected. Excellent prices.

  Roger Cormier
2 years ago
They are among the best place to get parts for many power sports equipment. I have several vintage snowmobiles that require many common high wear components. Mfg Supply carries most of the replacement parts for my machines and best of all they ship quickly and efficiently to Canada where I live. They will also respond quickly and rectify any issues that you may have with an order. They have twice been very good about shipping a correct part after I had received a wrong one by mistake. Their customer service and timely communication with their customers is top notch. I enjoy ordering from them every time because I know it will be right every time!

  Scott Charpentier
a year ago
If I could give negative stars I would! I had the WORST customer service experience EVER with this company if you can call it that. Ordered wear bars for my 1989 & 1990 Polaris Indy 340 Sport Snowmobiles. They told me they would fit my OEM skis and their description on website as well. The wearbars do not fit my snowmobile skis. Their return policy on website says 30 days . I called to return and they gave me a bunch of grief. The gal on the phone was very short with me and of no help. I asked to speak to someone else and she said there was nobody else to speak to. They expected me to call Spee Dee Delivery to set up return. I tried phoning Spee Dee delivery and they were rude as well and could not set up a return. I then called MFG back and got the same gal...she wanted me to take pictures of 5 different things, send emails, and all of this other non-sense. It was clear she did not want to do what is right and return the product that was not correct and refund the customer. After not being able to get anywhere with her. I told her I hope she can sleep ok at night operating a business so distrustful and unethical to customers Merry Christmas to MFG form me ...they just got to keep an extra order of money from me. I have had some poor customer service experiences through my life...this one is by far the worst!

  Ken Mashinter
4 years ago
Tracy has been fantastic. I ordered parts for my brothers sled and had it shipped to the dealer. My brother called and said they didn t get the parts (it is winter here and riding down time is quite important). I called the dealer and spoke to different guys, both said they didn t get It although tracking said they had. I placed another order, but mistakenly placed an order for two, not one. Tracy was great and cancelled the second order. Meanwhile the owner of the dealership emailed to say yes he did get the part and I emailed Tracy. She was always quick to reply which made this task easy and she happily agreed to cancel the order. Will look to them again when I need more parts. Thanks MFG and Tracy, job well done and well appreciated!

  Mark Zajac
3 years ago
Great products at great prices. Very fast shipping and amazing customer service. I had a few questions about my order and they responded within 24 hours of my emails. Definitely coming back if I need anything else.

  Tom Nicholes
a year ago
Friendly customer service. I received an email within an hour of my order being placed that it had just left their facility and was intransit. I received my parts within three days, due to the weekend they would have been here a day earlier. The parts I ordered, mower belts and blades, were EOM parts, great quality and their prices were way better than any retailers in my area as well as other online retailers. I will continue to order from MFG in the future.Thanks Tracy, @ MFG SupplyTom

  Andrew Brantmeyer
3 years ago
Well it happened again, I need Two parts but only ordered One Friday. Realize my error and requested a second on Monday. No problem and received Both parts Tuesday ! My Wife is thrilled and Grandchildren helped install the New Parts.Project completed !

  Jeff Brant
3 years ago
I ordered a master cylinder for my CAN-AM through their store website, somehow their ordering system created two orders less than a minute apart looking at the emails I received. I didn't notice the error until after shipment. I called MFGSupply to notify them of the error, they suggested sending the second package back by "return to sender". I did exactly that. Upon the return, MFGSupply only credits me back the cost of the master cylinder, they charged me the cost of shipping for the second unit that was their "systems" mistake, not mine.Pretty disappointed by the customer service I received from Tracy:From: Jeff BrantSent: Thursday, May 28, 2020 10:44 AMTo: 'Tracy' <[email protected]>Subject: RE: MFG Supply: New Order # 5370789Tracy,I did not place two orders! Why would I do that when I only have the need for one master cylinder? What is apparent to me, your Web based ordering system had a glitch. I only entered my billing information once, I only when through the order process once, I only had one item in my cart, I only placed an order for Qty: 1 CAN AM master cylinder! This error is not on me! I would kindly ask that MFGSupply refund the full amount on the second order simply because I did not place a second order. I shouldn t have to pay postage on an order I did not place, make sense? I m hoping to resolve this issue without going through the credit card process.Regards,Jeff BrantFrom: Tracy <[email protected]>Sent: Thursday, May 28, 2020 9:55 AMTo: Jeff BrantSubject: Re: MFG Supply: New Order # 5370789Good morning, yes you submitted 2 orders order numbers 5370790 & 53707879 which were sent before you noticed you ordered 2 times and wanted to cancel one, one came back for refund.You were refunded for the merchandise. Postage was paid for shipping it to you and we don't get that back to refund because it was already paid to the post office. Returning to sender saved you additional fees in taking to the post office and having to pay yet again to return for refund. You were refunded for the merchandise that came back not postage that was already used to get to you. Make sense?Tracy

  Matthew Meyer
3 years ago
Placed an order Monday the 4th got order confirmation right away.Never saw any shipping all week. Called Monday the 11th to get an update, the staff person I spoke with did see my order but said it never made the the floor to be pulled. Then finally got shipping confirmation on Tuesday the 12th. Still have not received my shipment yet and its the 17th. The reason I chose to order from this company is it should have been fast delivery only 1 state away.

  Jim Pogreba
a year ago
I had a product that had a defect and MFG supply was very good about getting me a replacement. Very fast and friendly. I will continue purchasing from them.Thank you

  Halad49
2 years ago
I ordered two tires for a Go-Kart project my grandson and I are working on. They arrived in a very timely fashion, just a few days, and look and work great! Will look to MFG Supply for future needs.

  Jimmy Desperado
5 years ago
I have been ordering from MFG supply for years....with never a problem. Orders always show up on time....and complete. Recently I received yet another order very promptly. Upon opening the box I noticed 2 small parts that were shipped in their own small parts envelope....but the envelope was not sealed....and parts nowhere in the box. I called their hotline....and was rather surprised at the shortness.....and rudeness of the customer service person I had spoken to. I guess 10 plus years of my $50-$150 orders half a dozen times per year mean very little. I appreciate the promptness that I have always gotten from MFG supply...but it is not above being treated with respect. I will take my business to other parts houses.

  Todd Lindemann
4 years ago
Very happy with the ease of use of the website, amount of products available, and very fast shipping. The items I ordered, were delivered the following day by Speedy. I only wish I could order some snow, so I can test my repairs!

  Chuck Wagoner
4 years ago
MFG had the Murray lawn tractor belts (3) I needed. The belts were shipped the day I ordered them. They arrived in perfect shape and got me back mowing.Thanks for your excellant serviceVery reasonable prices, too.ChuckChuck Wagoner Plumbing

  Steven Winkler
4 years ago
I was very pleased with the prompt service I received. I ordered the items in the morning, they shipped same day, and I had them the next day. Everything was correct as ordered. I highly recommend MFG Supply!

  Ruth Frambach
5 years ago
Fantastic experience. Answered email quickly and efficiently. Our issue due to damage during shipping was handled very quickly. Customer service was above expectations due to Tracy's efforts. Thank you so much

  Mark Brooks
4 years ago
Mfg supply is my go to place for small equipment needs! Super fast shipping and their prices are incredible! They have what i need and you just can't beat their pricesThank you Nick Hall for continuing your grandfather's tradition!Thanks again MFG look forward to doing more business with youMark Brooks

  Shaun Zurn
3 years ago
Ordered a kx100 clutch kit a week ago.. just got an email saying sorry we can't fulfill the order because they are out of stock and it will be months before a restock.. but they had ko problem charging my card and taking my money.. when I called they were very rude on the phone and hung up on me. Would take my business anywhere but here.

  Philip Kahn
4 years ago
Called MFG Supply, very nice Lady gave me their tech guys number. Big help. Explained everything about measuring chains, sprocket, alignment of torque converter and pullies. An absolutely great company to business with. Also parts were delivered the next day. Amazing place to do business witj.

  Brian Graef
4 years ago
Had the original part on my Honda Rubicon since 2005. I ended damaging it and didn't think I would be able to locate the part. MFG had the part and a great price and had it in a few days so I could continue on with my projects. Definitely would recommend this company

  rustytin
3 years ago
I'm very pleased with MFG Supply, great prices and fast shipping, I received a wrong part due to number being one off, very honest mistake but was promptly taken care of with no hassles. I look forward to shopping with them again . Gary

  Matthew Hartman
4 years ago
Ordered a couple mower deck springs on-line for a much older, out of date model I'm restoring. Price was right and springs arrived faster than you can say MFG. Will be checking MFG Supply first, next time I have a need. Thanks

  AL
4 years ago
I had a problem with a very small order. Tracy responded within the hour and resolved it in minutes. Absolutely outstanding service a rarity these days. Would not hesitate to order from them again. Thank You, Tracy!...you deserve SIX stars

  Michael Caltabiano
3 years ago
Mfg supply had exactly what I needed and very reasonably priced! The items were wrapped and boxed very well and arrived in only 5 days. Great job! Thank you, Mike

  Shane Anderson
4 years ago
Wow, I ordered this yesterday about 1:30 pm, received it sometime around 9:30 am this morning.I only wish you had the rest of my parts that I needed, now I am waiting on them to finish the project, not your fault though.Good job!

  Collin Dahlman
4 years ago
Great website with very useful features! I wish there was a larger selection of parts but otherwise no complaints. I really like how you can search by your vehicle type and it tells you which parts fit and also how many are required.

  Cameron Stewart
3 years ago
Would definitely recommend this company to others. Prompt responses to all of my correspondence and though I changed my order at the last minute, they didn't flinch a bit. Very pleasant experience.