NAPA Auto Parts - Central Wisconsin Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Charles Anderson
3 months ago
New management has benefited this store a great deal.

  Troy Opsal
a year ago
Always knowledgeable, always helpful. At times you may wait. However the help and employee you wait for is well worth it. The great thing about Napa is they actually have knowledge in what they sell. It's very helpful for advice, when trying to tackle a new endeavor in the repair gauntlet.

  Seth Swamp Chicken Bayerl
6 months ago
They never have the parts I need and when they do they are over priced.

  Amos Wolf
3 years ago
Went to get a hydraulic hose made up. Very unprofessional. Sat there for at least 45 minutes and they were still making the hose. I asked if they are going to be much longer and they said it will be a little while because they were really busy. ( I was the only customer there.) They finally got the 8' hose made and told me the total was $906.00. I.called John deere and they were $422 for the same hose. I told them that they would have to at least match John deere or I would go there and they said have a safe drive. I ended up going to hoover hydraulic in Custer and got that same hose for$318.00. Never going back.

  Michael franz
a year ago
I went to NAPA to get Snowmobile spark plugs and they had excellent customer service and very knowledgeable

  Nomadic One
3 years ago
I went in to get a part. Said hello to the woman at the counter and laid down my piece of paper with part number on it. Then the phone rang. Rather than put them on hold she began a long chatty conversation. I slowly browsed through their flyer on their desk. Finished that, she's still on the phone. Waited, waited, waited. She's finally done. "Oh we don't carry that part but I can charge you extra to get it." Why would I pay extra when I can go to another NAPA or order on line for free. I won't go back there.

  FIRST IMPRESSIONS R EVERYTHING
8 months ago
Thank you for your excellent customer service today.

  Samuel Draeger
7 years ago
They know cars here. Very helpful. They also let you use there tools with a down payment just in case you brake it. But you get money back when returned.

  LINUS WILLIAMS
2 years ago
Very friendly, had what I needed when others had to special order it . Highly recommend, and I will return

  zschernitz z
8 years ago
Awesome customer service. They no what they r doing. N vary helpful on solving problems with ur vehicle n getting u the right parts

  Tyler W
4 years ago
Awful customer service, they made it feel like an inconvenience when I talked to them. Go to O Reillys where they treat you with respect.

  Matt Normington
6 years ago
Always helpful. Brian and crew are great. Highly recommend making the switch to Napa.

  Sandy Gokey
5 years ago
People they are friendly and very helpful. I would recommend this place. Thank you

  Harry Wallis
4 years ago
Friendly, knowledgeable, prompt service with fair pricing and quality parts

  Jody frahmann
6 years ago
Great service! Was able to get parts for my 67 Ford truck.

  Wally wegner
5 years ago
Great place. No longer stock part for my ooold tractor

  Jason Biggs
7 years ago
The outside salesmen at this store are awesome! Lance and Jason are the best!

  joah conville
6 years ago
Very high priced, bought a tool there that would have been half the price any where else.

  David Marsh
3 years ago
Very well organized and a knowledgeable staff.

  Old Spoke
2 years ago
Had what I needed for a fair price

  Wayne Phillips
3 years ago
Very helpful staff.

  Francis Lang
4 years ago
They know there stuff.

  Dave McBain
6 years ago
Very good very satisfied

  David Rogers
6 years ago
Nice automotive store.

  jake bernarde
6 years ago
Best around

  Jason Widmann
6 years ago
Very helpful