O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bert M
a year ago
Went there to get some cleaning material and touch up paint for my car. I had to wait in line for a while which was not an issue because they were working with others. Finally it came my turn and the guy at the desk helped me and thanked me for my patience. When it came time for my change he said I am going to gyp you out of 4 cents because I do not have any pennies and just called the next customer. To be honest if he would have asked I probably would not have thought anything about it and said sure. It was just very rude the way he did it. Oh well 4 cents cost them a customer

  Michael Rogers
a year ago
Staff are helpful... if there not talking to each other in back. I stood at the check out for damn near 10min. While they talked only couple feet away. Won't go there again

  Bruce Stuffle
a year ago
Went in for an oil filter. They didn t have the one I requested. We asked the guy at the counter for a cross reference. He pretended to look and told us there isn t one. We asked him to look again, so he did. Turns out there is one, but they don t carry the brand. We went to Fleet Farm and found the filter at nearly 1/3 the price. I ll be shopping elsewhere from now on.

  Allen Braun
2 years ago
Reminded myself today why I don't do business at o'Reilly, in the middle of a project and realized caliper pins are pretty seized and not worth fighting. Went to store knowing products there are a little inferior but it's only a bracket with pins. Found out bracket, pins, and boots are all sold separately- basically to ding you at register. Next I find out the bracket has a core charge when everyone knows that no one is rebuilding a cast bracket. FINE. Installed in less than an hour and while taking test drive decided to return. Same counter guy says you brought cores back - I'll need your receipt which is in my job folder. I will have to be really desperate to ever go back

  Christopher LeRoy
5 years ago
A good bunch of guys over there, very helpful, full of knowledge. They knew what part I was looking for, just by the discrition. If they don't have the part, there happy to call other businesses to see if they carry the part you looking for. Or if your not in a hurry there can order it for you.

  The Squatch
7 years ago
There always busy because they give top notch service to there customers. They also carry the BWD line of parts which is well worth the cost. I pass the other 2 parts stores on Calumet on the way there. Our of my way but worth the little bit of convenience.

  Mike Reimer
4 years ago
7:14 pm 6/10/19 Worst experience at an O'Reilly store. 2 staff on hand, more concerned about socializing with there freinds at the registers. 15 min for 4 spark plugs and a coil at one and 2 rotors at the other. I had to literally throw the $ for a can of freon over the customers (his friend) shoulder to get the staffs attention. No apologys, have a good night or sorry for being a worthless employee. Think ill take my business elsewhere from now on

  Lindsey Payne
4 years ago
Manitowoc store is staffed by experienced and helpful guys who really care. They were very honest and forthcoming. I personally witnessed two men that helped out SO many cuetomers. A store like that supports the community!

  Abraham
a year ago
THIS STORE HAS A BAD OR POOR CUSTOMER SERVICE... I STOP COMMING HERE, GO TO AUTOZONE FEW MORE MILES BUT THE SERVICE ITS WAY BETTER MOST OF THE EMPLOYEES HAS 0 EXPERIENCE FOR CUSTOMER SERVICE

  Tony Waite
a year ago
Good service never had any problem with part quality

  Tamara Vest
4 years ago
I've been to this is a couple times and they have not been helpful at all. The guy at the counter is not the nicest man.I went down the street to Advance Auto and they were more than happy to help me. So I spent my money at Advance.

  Shawn Pankratz
2 years ago
They were still open when advance auto closed so early which caused them to lose alot of my business. Needed brakes and rotors for my truck and they had them in stock and at a great price.

  Andrew Dietzen
11 months ago
Hate their prices, but they are good people!! Usually

  Bill Kissinger
2 years ago
Manager was very helpful picking out new head light bulbs.. just wish the LED's were so darn expensive

  Kayla Lyon
2 years ago
Nice place usually always got what I need for my car, but it's a little higher priced.

  Will Schmidt
6 years ago
Good competitive prices and parts are usually in stock or can be had quickly. Customer service is crappy at times depending on who's working.

  Patrick Delcambre
2 years ago
The clerks just seemed like they didn't want to be at work. Ask about something in the store and they just pointed. Several customers were in the store and they looked as if they were not being helped at all. Several clerks in the the store and only one at the counter and he was on the phone.

  Nathan Lehman
a year ago
All the guys and gals at oriellys always provide help, knowledge, and sometimes a Lil entertainment!

  Reed Radzinske
5 years ago
Knowledgable staff that do stay cool under pressure from a lot of the car clueless people that treat them like mechanics the manager nick does a great job always honest

  Patricia Pat McCarthy
7 months ago
Always helpful and friendly

  Ann Krueger
5 years ago
They helped me with everything I needed. The man that waited on me was very nice.

  April Poley
a year ago
We stopped here to borrow their gadget to check why our engine light was on.

  Tim K
2 years ago
Nick was awesome, helping me get a minute brake controller!

  Timothy D
2 years ago
This is my go-to store. I love doing business here

  William Schmidt
5 years ago
Helpful, knowledgeable and friendly associates. They let you browse if you want, or help when you need it.

  Michael Thaxton
a year ago
Got my new Edelbrock Performer Series carburetor for the AMX.

  Lynn Merrill
4 years ago
Trying to find a part for our 1999 RV, they were very helpful and went the extra mile. Thank you

  Sean Ellis
2 years ago
Great place love the o'Reilly team they are very nice

  Andy Thome
4 years ago
This place is a cash only business. If your in a pinch and only have a debit card dont waste your time unless you have cash.

  John Meunier
7 months ago
Fast friendly service