Zimbrick Volkswagen of Madison Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karol Castle
2 months ago
I took my 2019 All Track in for a recall of a sensor. The appointment was easy to set up, and the experience was great! Everyone was friendly and kept me informed of what they found. It was an easy experience. And they washed my car at the end of the appointment!

  Lee Ann Meyer
2 months ago
VW service guy Daniel Stoughton Rd deserves a huge Thank you for answering my phone call when i had urgent questions with my Jetta TDI. Daniel is very knowledgeable, friendly and gave great advice! 5 stars!

  Chadi Alhaj Kadour
2 months ago
I have tons of issues with VW since I got my id4, but I really appreciate my dealership everyone is helpful and friendly.

  Jeff Karls
3 weeks ago
Because the service is always prompt, courteous, and respectful and the waiting area is comfortable and supplies beverages and snacks.

  Marcus Smith
a week ago
Nate was great to work with. Rob should promote this kid.

  Michael Tinker
a week ago
Awesome service by everyone I came into contact with.

  Robert Copley
4 weeks ago
Fantastic staff and great service department. Highly recommend for all Volkswagen service.

  Rick Leccese
2 months ago
The Dealership is convenient, professional, knowledgeable & pleasant. . The service reps are great !

  Keith Knauer
4 months ago
They always have great service quality parts.

  Steve Wellenstein
3 years ago
Very helpfull staff. I was looking for a replacement tire to match the OEM kind on my new Jetta. I've only had it 5 months and this is the 2nd tire ruined by a nail. Not enough miles to warrant a different brand of tire in my mind.I had a hard time finding a dealer who had one in stock, or one that would even help me look.In the end I didn't go to Zimbrick only because my wife didn't have to use her car for 2 days and my local dealer could get the tire by the time I needed my car again. Travel time to Madison from Milwaukee was a factor also. But good to know a helpfull group no matter where they are located.

  J Mann
a year ago
Best VW service ever. Kydkydlydodoydpufoydoydlydodoyd oyddydyodod and I would love to have them all for you to help with the kids in the shop area today and we can make sure they have the right parts to do it for the best price

  Darrell Mundt
3 years ago
We purchased a new Volkswagen Jetta in December, and noticed right away that the brakes have a grinding noise when backing out of the driveway. Brought it in and was told that it is "normal and would stop after a couple time using the brakes". I own a 2016 jetta and a 2016 Tiguan and neither one does that. But they get 4 stars for looking into it and found scratches on the rotor. Hopefully solving the issue.

  Jim Hannem
2 years ago
Very friendly staff and a nice customer waiting area. Did a very complete inspection and efficient service. I highly recommend for VW service.

  Tyler Peterson
2 years ago
They are always awesome! Rob in the service area is very polite and professional. I'll be back for sure.

  Emanuel C. Schwam
3 years ago
Excellent courteous expert service for my jalopy. Won't trust her to anyone else if you paid me.

  PATRICIA LASKY
a week ago
Strait forward honest

  David A Bures
3 years ago
Excellent customer service. Casey, the service advisor, exceeds expectations. I recommend them highly.

  Tony Tucci
3 weeks ago
Super helpful!

  Steven David
11 months ago
Been coming here for 10 years and will continue to do so.

  Andre Hermes
2 years ago
Great experience, loved the free drinks and the great staff!

  Melanie Penshorn
a year ago
Best service and friendly people.

  Brian Baker
2 years ago
Was great as usual.

  Fritz Heiden
3 years ago
Great service